I worked with Kristina, who is a wonderful artist and just all around great person. She listened…read moreto me and showed me items that really represented what she was hearing . Her sense of color and her amazing knowledge base about everything tiles and etc. made this experience fun and rewarding and eased my stress level. She really knows her stuff. She communicated with our contractor right away and helped us navigate the process. We will have a gorgeous new bathroom. Everyone I came into contact with was so helpful, joyful, and knowledgeable, i highly recommend Classique.

Vitaliy and his team are as good as they get. From selecting the right floors, to walking me…read morethrough the future steps of installation, to product delivery, they did an excellent job. At no point did I feel like I had to pretend like I knew something about flooring. They walked me from A to Z, and I'm very happy with the outcome. The floors look top notch.

We previously bought an area rug from Eco Floors and was happy with the price, selection and…read moreinstallation. We needed to have our whole 2nd floor and stairs re-carpeted & decided to go with Eco Floors again. Their staff was professional and helpful throughout the process. The price was fair & the new carpet was perfectly installed by Eco's contractor, Neves Carpet Services. The installation included moving a lot of heavy furniture, which was done by the installers - very efficient. The installers replaced the furniture & cleaned thoroughly at job completion. Highly recommend both Eco Floors and Neves.

Caution : This company has a new owner - and now the customer service is horrendous- the business…read morehas been sold recently - the previous owner was excellent, considerate, fair and respectful and did an excellent job in our home. So much so we wanted them to do much more.. That's when we found out the business had been sold. We recently contacted them to replace flooring in a few other rooms of our large home and were shocked by the rudeness of the grilling of the woman who answered the phone and the rude and aggressive manner of the new owner who called back for details that we couldn't possibly give over the phone which is why we agreed to pay the $100 fee for them to come out to give an estimate - the owner then refused to come out - rudely saying they're too busy to come out and basically refused our business....which at this point we would not have given them anyway

This company in the last few months has installed new kitchen countertops, new bathroom floors, and…read morenew carpet thru most my house. We are extremely happy with all of it. Our sales rep. Rick was on top of his game at all times. Always answered the phone or was sure to call back within couple minutes. Office ladies, and scheduler's were awesome. I really was happy with the installation and especially the installation crews. Great group of guys. Showed up 15 minutes early everyday with a smile, and ready to go to work. I strongly recommend this company for your remodeling projects, or new builds. Great company.

I'll keep this as brief as possible and stick to the facts. Macadam installed new carpet for us. It…read morewasn't a small job: we paid around $13k for it. We worked with Angel in the office, Sean in the field, and Jessica ran the carpet crew that performed the install. The morning of the install, Sean informed us they couldn't find the carpet. They lost the carpet! We had the house all boxed up, our dog and kids were away for the day, and we even had professional movers over to help disassemble and move a large entertainment center. Macadam eventually found our carpet, but two weeks had passed by the time it was able to get installed. This was not the only issue we had with Macadam. First, the crew took pictures of themselves pretending to play my son's guitar (and other similar pictures with our things). Jessica said they take pictures like that sometimes for their professional social media accounts. It made me very uncomfortable. Second, they damaged and repaired our bedroom door and never told us. The repair work is highly visible (at least it's low on the door). Third, there are visible seams in the carpet. Fourth, when they attempted to repair the seams, they asked if they could cut carpet from another part of the house to use in the repair. We said no. They ignored our wishes and cut carpet from several rooms when we weren't around. We know this because (a) they left carpet scraps from the cutting and (b) the area where the carpet meets the wall looks worse than before. Fifth, the carpet they cut from was in rooms with closed doors, including a bedroom and walk-in closet with laundry and pets. They entered closed off rooms without asking and performed work we said not to do. Sixth, even after the repair, there are still visible seams in the carpet. Seventh, we let Angel know about all these issues and Macadam offered what we consider to be an inappropriately small reduction to our bill (including a small cash discount and not charging us for moving furniture). FWIW, our interior designer, who has a lot of experience working on projects like this, thought a 50% reduction in the total bill was appropriate just based on the hassle caused by the lost carpet (ripple effect with other projects we had going on). She didn't know about any of the other issues when she made that statement. Given that the quality of the work was far below our expectations, the incompetence around losing the carpet, directly ignoring our wishes w/r/t cutting the carpet, and the invasion of privacy from entering closed rooms and taking pictures with our belongings, we will not use Macadam for a carpet project again. Moreover, I wouldn't let anyone from that crew back in my house for any reason. Two stars because even though this project fell far below our expectations, it's still nice carpet.

I don't think they're hungry for business. I have been waiting for 3-4 months just to get a quote…read morefor carpet installation. I picked the carpet and filled out the requisite online form and never heard back from anyone. It took leaving multiple messages and more weeks of waiting to finally get someone to respond and schedule a visit to measure our space. And now, weeks later, I still haven't heard anything back from them. I thought they were in a sales business. Apparently not?

Difficult to get initial response I called and they have an…read moreextensive menu . I selected a menu and it cycled back to original voice who answered the phone I'd rather talk to a person than a menu computer

Had a great time here and found a great tile solution!…read more Product: 4 stars. If you're not set on a specific tile and have a smaller job then this is the place for you! We were looking for 21 sq feet and had just a general color scheme in mind and within 5 minutes we had three great options and one we just could walk away from! Only missing a star for a limited selection, but they do retail as well if you need more options. Service: 5 star. The service was great with excellent knowledge of the product and responsive customer service. Price: 5 star. Most tile appears to be heavily discounted.

Awesome place to buy high-quality tile at a great discount! Their mosaic tiles are almost half the…read moreprice of what you would find at a home improvement store and they are much higher quality and open to the public! Definitely check here before buying tile. It can be a bit hard to find but there is a vinyl "Thompson tile" banner at the end of the parking lot and a door next to the loading dock. The lady at the front desk was very helpful and nice! We will definitely be back!

We have worked with Elegant Tile and Hardwood Floors for a number of different projects in our home…read moreover the course of two years, and they never disappoint! They were always polite, arrived on-time and honest about their expert recommendations. But most importantly, the quality of their hard work far exceeded our expectations! We would not trust any other company to help us with our flooring or remodel our bathrooms - we're lifelong fans, and look forward to the next time we're able to work with this great team on another home project.

Elegant, perfect, majestic, spectacular, meticulous, friendly, efficient, magical - all of these…read moreadjectives can be used to describe the job that Vlad and his crew did on our hardwood floor installation. They completely transformed our house. We had some terrible, old vinyl plank hardwood in our living room and hallway. And when they took it all up, there was water damage from the previous owner. No sweat - they completely repaired and replaced everything, brought it all up to code, and were done with the entire job in 2 days. We will be hiring Elegant Tile and Hardwood for every project we have from here on out. What a great crew. Friendly, great communication, always on time, leave the place absolutely spotless, fun to be around. They're such pros and this is such a great family-owned business. 1,000 stars!

Denis and his team were great. He responded instantly to my Request for a quote and was available…read moreto come out immediately. He was very informative in the consultation and gave great advice on things I hadn't thought about initially. All the costs were very straightforward and he even managed to save us some money in the process. Once we decided to go with Surface Worlds we set a date and his team came out and completed the job in 2 days, (a day earlier than we had anticipated)! Denis followed up everyday without being prompted and made sure everything was going to plan. He provided excellent customer service, was highly professional and our floors look great! Would highly recommend.

I am satisfied with the work Denis and his team did with my bathroom renovation that included…read moreadding a shower and new tiling. The price was fair and results were above my expectation matching my initial quote. After the job was completed, Denis was more than willing to ensure my full satisfaction by completing some touch-ups that I requested. Denis and his staff were very knowledge-able and very supportive what designs to go with when I visited his shop to pick out tiles.

I was beyond pleased with the exceptional work done by Matt and his assistant, Brayan. We asked him…read moreto recaulk a master bath shower that should have been attended to a while ago, as well as recaulk our kitchen countertop. Their work is very meticulous and I knew we were in good hands when I saw both Matt and Brayan literally chipping out the old grout on their hands and knees (you can see from the photos how many lines they had to do)! In addition to doing terrific and exacting work, the jobs were finished within 2 days (the kitchen was completed in 1). I appreciated Matt's professionalism and excellent communication. He always showed up on time (early even), cheerful, and ready to work. He and Brayan work incredibly hard and have an amazing work ethic. We liked their work so much that we booked another job with them for the following week :)

I reached out to Matt Hampton for an assessment of our bathroom's crumbling grout and uneven tile…read more He responded quickly, came out to our house within a couple days and provided a thorough, honest and knowledgable evaluation. The crux of the issue is with how the tile was installed so he referred me to a reputable tile layer and provided me with a written evaluation that I can use to work with our GC. I appreciate Matt's communication and honest assessment and will recommend him for any tile and grout restoration.