This is unfortunate.. after being a long time customer I've finally had to say farewell. I bought…read morean umbrella on the 14th of June and found out later that day my kids bought me one for fathers day. So on the 15th I drove back to the store, with the umbrella still in its' box (never even took it out of the car) and waited for 15 minutes while they called Peter to see about the return. I was told a 20% restocking charge would apply. So $134 cost to return an item that was in store. Well I thought I should look around and guess what. They are no where near as competitive as Amazon, Wayfair or Lowes. So sorry P&D Direct. You are an old trigged dinosaur shoes days are numbered. Not only will I not go back, But I now know where to get better deals.

From the owner: Our business specializes in quality outdoor furniture.read more

Great selection of furniture brands and housewares. I needed quite a bit of help to choose a piece…read moreand was offered a wealth of knowledge and experience. A very pleasant experience from shopping to the delivery. Thank you Fullhouse !

So you want a pair of lime green lamps in the shape of two dancing ladies... go here. If your…read morelooking for the ultimate teak bedroom set ...go here. OR if you simply want to experience the mid century vibe.. then GO HERE! I stopped by today and always get a warm fuzzy feeling in my no no place when I go in. they have it set up so that you can navigate the room groupings with ease. I am always on the hunt for fun dinning room chairs, as most of you know if you have come to a diner party at my house I don't have the best chairs to sit on. I came across a set of faux Saarinen chairs that made me squeel....I think I may be in luv.... It happened so fast the next thing I knew I was spinning uncontrollably like a little child, around and around, and around..... until the shop keep came by and asked me if I needed a hand, the only hand I needed was to help me out of the chair so I wouldn't fall over. needless to say they were a little out of my price range and sadly had to leave them behind... one day I will be back. oh and if you can't make it into their store they always list their wares on craigslist.

i purchase an outdoor table from Ratana in Vancouver, BC. Part of it has faded and the finish…read morechanged. I have called and emailed them, but no one ever responds or wants to help. When I call they say email and when I email no one responds. It is very disappointing as it was expensive furniture. I should have purchased from Cosco where they have great customer service. I would not recommend purchasing from Ratana.

Our Ratana Miami Lakes furniture frames are very good. After three years I decided to change our…read morecushions. Well, the sunbrella fabric is not as good , as my previous purchase but more so our chairs are not comfortable, they lack the sturdiness of our previous cushions. I do not think these new cushions will stand up like my previous Papaya sunbrella fabric. It' very disappointing especially since Ratana and Sunbrella are suppose to be high quality! These pics are after 3 days usage!

The guys at Vancouver Sofa and Patio are the best! No need to drive all over- their prices are the…read morebest, and the customer service is unmatched. Thank you, we are so happy with our patio set and fire table.

Great service and prices on outdoor furniture. Thanks Harry for all your help. I didn't catch the…read moreother associates name but he was was also very friendly and helpful. We don't live in the area and we're skeptical about making the drive into Richmond but it was definitely worth it!

From the start of the ordering process to receiving the products, the customer service was…read moreexcellent. There was a wide variety of products from which to choose, but not overwhelming. I was able to order the custom products exactly as I envisioned, with a choice of wood, finish and size to fit my rooms. Having never ordered custom furniture before, I had no idea about the price, but when comparing with other companies, none of the items seemed overpriced. The items were meticulously wrapped for transportation and arrived on time. The quality of the furniture is evident. Blair even followed up to make sure everything was good. Overall, a great experience.

My lovely solid maple Tangent storage bed was delivered last Thursday afternoon. The delivery…read moreservice was great, no fuss, no muss and the bed was assembled in no time flat. My daughter and I had visited the Vancouver showroom on W 10th at the end of October. Maria took so much time with us explaining how the frame could be customized: I wanted the headboard a little lower, with some of it open to the wall behind it, rather than solid wood right to the top. Nothing was too much trouble. Then she showed us the different wood stains I could choose. Personalized service throughout. Several times later, I emailed questions to her; her answers were prompt and detailed. As promised, the bed was delivered a week ago, early February, as promised. The Coquitlam store also kept me informed on a regular basis of the ETA. I was provided with the contact for the delivery men and they in turn also gave me a window of time for next day's delivery, then called just prior to arrival. Several days after delivery I heard by phone again, to find out if I was happy with everything. I am so happy with the design of the bed, the professional finish on the wood. It suits my bedroom perfectly. The four drawers operate smoothly and provide good storage. After seeing the mattress in the showroom, I had decided to order it, too. It is amazingly comfortable and the total height when on the frame is very manageable for my 5 ft. 2 in. size. Such professional service from beginning to end. N.V.C.

A store that specializes in selling Canadian-made furniture. You can choose the fabric from their…read morepanel, and you can customize however you like for a fee. They also sell non-Canadian made furniture as well but without customizations. There is no pressure to buy in the store and Irina is super knowledgeable and helpful. You're allowed to sit on all the couches for as long as you want. We went in wanting a Canadian-made couch but none of the ones we sat on we liked. We decided to go with a non-Canadian made sofa called "Kendra." However, when we received it, the tag said Ashley Furniture. We looked up the couch and it turns out it is indeed Ashley's "Kennewick" sofa which sells for $300 less than Pallucci. That is when we found out Pallucci sells other furniture stores' couches with increased pricing and a name change. That was very deceiving and disappointing. What is even worse is that Pallucci only gives a 1 year warranty on the couches that are not Canadian made. However, Ashley furniture (where the couch is from) gives a 3 year warranty. Pallucci has all their deliveries go through Marble Moving. I am not sure what kind of information Pallucci has given but Marble had the wrong couch and the wrong delivery date in their system. They also rarely take calls so we spent several days calling them just to clarify things. However, the movers themselves were nice and careful. If you are wanting Canadian-made then you may want to give this store a try. Otherwise, please do a reverse google image search on all of their couches. Chances are you can find it elsewhere for cheaper. On the plus side, there is free parking in the back. ---Aug 20 2023 Edit-- The owner is very nice and wanted to make amends for what happened. I was refunded the difference between Pallucci's price and Ashley's price. He told me that although they don't hide that they sell other furniture stores' furniture, and they will only tell you where it is from if you ask. He only buys the ones that he knows are good quality. He clarified that they will do price matching on items that are still in stock in the other furniture's website. I have changed my review from 2 stars to 4 stars because the Owner has admitted the misunderstanding and wanted to correct it. I think an improvement is to be more open about where the furniture is from. Having it in the price tag of the product would be good. I had really assumed that Pallucci was selling Pallucci-made Furniture and I think many people also think as I do - even when I look at used furniture on Craiglist/Marketplace, people write "couch from Pallucci".

I had been looking for an apartment sized sofa for many weeks. I didn't think in a city like…read moreVancouver where apartments are getting smaller, it would be so difficult. I was hoping to have a couch for Christmas but all the places I went to and checked out online said 2 - 4 weeks or more. I finally found one at Pallucci Furniture and it was a good price which included tax and delivery. I had it delivered in 3 days. The movers were extremely fast and efficient and set it up for me. They are also made in Canada.

Shit sofa and shit arm chair. Only had a year and am…read morelooking to replace. Also shit delivery and customer service! Will NEVER recommend or go back! AVOID at all costs

The whole process of [purchasing a new sofa was excellent. Patricia went out of her way to help…read moreme. The delivery men were also most professional. The sofa arrived ahead of time and the deliverers took away all the wrappings. Overall it was an excellent experience. I will tell my friends.

Absolutely love my barrel fire pit! The staff at West Coast Barrel Creations is super friendly and…read morereally work with you to create your dream peice.

From the owner: Custom barrel furniture, decor, and more. Made from authentic retired oak wine and whiskey barrels…read moreto create truly unique products with custom laser engraving options we can build generational pieces to hand down.

I recently dealt with Dayna. Very polite, efficient, patient and happy to give an opinion when…read moreasked. I ended up ordering just what I was looking for.

I recently had a chance to wander through the Brougham Interiors showroom to check out their home…read morefurnishings and I was pleasantly surprised by the quality and variety of styles. Very contemporary and accessible furniture. They also have a broad selection of brand-name choices available from supplier catalogues. Well worth a trip to this handy location near Granville Island.

Brand new furniture store that just opened this year!…read more From the moment you walk into the store you'll be blown away at how clean and aesthetically pleasing the showroom is. Everything is modern and stylish with some unique furniture that I haven't seen elsewhere. I was so comfortable browsing the room and I can picture so many of these pieces in my new home. Staff are knowledgeable, patient and helpful. I just moved recently and I was browsing to see what furniture would suit my space. I liked that the staff gave me a lot of practical advice and did not pressure me to buy anything. They were willing to answer all my questions and genuinely wanted to assist in finding the right fit for my personal style. They also have a wide selection of lifestyle and home products. As an aspiring home cook, I couldn't resist buying a set of the stone dinnerwear from Portugal. Not only are they gorgeous, but they're also oven-safe, dishwasher-safe, and doesn't get hot when I pull it out of the microwave. They were very appreciative of my business and helped carry my items to my car. As this is a new business I took several photos, but would recommend stopping by to see their showroom as it is even more beautiful in person.

Lovely furniture store with a spacious and modern interior. I came here for the dinnerware…read moredinnerware (plates to be exact, for food photography purposes). The owner Gene was extremely friendly and helpful. Very soothing and comfortable shopping experience, with Lana Del Rey playing in the background. $12 plate: Handmade in Portugal that is easy to handwash. Very reasonably priced as well. I love the slight imperfections on the plate from being handmade. I liked the heaviness and quality of the plate as well. Also comes in a darker grey/black which I might come back for.