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    Hanania Auto Group

    1.0 (20 reviews)

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    6 years ago

    Don't buy a car from any of the dealers in the hanania auto group. They are low life scum when it comes to customer service.

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    Hyundai of Orange Park - Car Advertisement and my car model from it's computer screen.

    Hyundai of Orange Park

    (123 reviews)

    Westside

    I walked in on Saturday without an appointment, was helped immediately and have had the best…read moreexperience. I spoke to Clifford, who just started a few months ago. I told him what my priorities were, my out the door price, and went for a test drive. He explained all the features, let me ask a million questions, and never made me feel rushed or pressured. The color I wanted wasn't at this location. They got it from Orlando within 2 days, tinted the windows and today I'm driving home in a shiny, beautiful, new 4 wheel dream. This was a great experience. Thanks Cliff and the team at Hyundai.

    Service: Very inconsistent, I either have a great experience…read moreor a real bad experience. My worst experience was dropping my car off for a warranty issue before the holidays and no one communicating with me that the parts weren't available and they had to order them and they kept my car over the holidays so I was left without my car. Found out the service adviser closed my ticket liked I picked up the car. When I called to complain the person I spoke with didn't even know my car was still there. When I picked it up and complained I was basically given the excuse that they were light staffed because of the holiday and I shouldn't even have scheduled service during that time. Other times I've gone in for oil changes I'm greeted with friendly advisers, they are quick and wash my car. Sales: I haven't bought a car from here and don't know if I would. I simply favorited a car on their website because I was considering upgrading my car and they have done nothing but blow up my phone with calls, text and emails. Sending me quotes on a car I hadn't even seen yet. Regularly asking what time do I want to come in and make a deal. I replied to one sales manager's email saying that I simply favorited a car on the website and was casually looking and would let them know if I was interested. He thanked me for the feedback however the texts and calls didn't stop from the sales rep. I don't like pushy salespeople. I work in sales and would never harass a customer in such a way. I've been going here for about 2 years because it's the only dealership close to home but I'm strongly considering going elsewhere especially if I decide to buy a new vehicle.

    Orange Park Auto mall - 2006 nissan 350 z 904-662-0726

    Orange Park Auto mall

    (9 reviews)

    Westside

    They will lie to your face and lie on paper to sell you a car. They will promise you anything to…read moreget that deal. Yes, they are stereotypical used car salesmen. We came here because a friend had business dealings with the owner and recommended them highly. We thought we could trust them. We found a great car within our budget and test drove it. A minor light came on. "No big deal, we will pay to have it fixed. We will put it in writing." Got it home, a strange noise happened. Took it to the dealer. Found out that the car had been in a major (unreported) accident and repaired with cheap aftermarket parts that did not fit correctly. It all tied back to that light coming on (it was triggered by the incorrect parts breaking and damaging other pieces of the car). Contacted Orange Park Auto Mall, they refused to pay, or even assist in paying for a portion of it even though they were the ones who replaced the parts. Got a run around that lasted for months. Ended up paying for very expensive repairs ourselves instead of hiring even more expensive lawyers to sue them to recoup our money. So, I will end this by saying, Caveat Emptor - Buyer Beware.

    Absolutely trash. NEVER GO HERE. We stopped by to look at some cars and when we weren't looking…read morethey put a advertising sticker on our car!! We were not there even there 10 minutes. They didn't ask or even talk to us. When we confronted them about it they lied went inside and locked the door. That is not okay! YOU NEVER TOUCH SOMEONE ELSES CAR! YOU DEFINITELY DON'T PUT ADVERTISING ON IT!! The malnourished tall blonde guy was the one who put it on because he couldn't stop smirking the whole time. They were standing in front of our car when we parked. This was done by Orange Park Auto Mall on Blanding. Please go on there reviews(Google and Facebook) and make it known this is not okay!!

    Audi Orange Park - My happy pup.

    Audi Orange Park

    (105 reviews)

    Westside

    My wife and pups are hard on cars (beach, dog parks, etc, etc) so we're buying a gently used…read moreconvertible @every 3 years. Got to say, the experience with Audi Orange Park was awesome! Brad our salesperson was great and transparent on the pluses and minuses of the car. Finance guy was easy to work with - might be the easiest transaction I've ever had.....everybody there was friendly and helpful! As far as price - they gave me a more than fair price for my trade in and their add on packages (yes, I'm not nuts about them either - but everybody's got to make a buck, right?) actually seem to have some use/value. I travel a lot for work, and it's important to me that if I'm not around, my wife has a dependable car and a group of people who will take care of it and her needs. I think (hope) I've found that in Audi of Orange Park!

    The guy that worked out the financing end for me was awesome Other than that, I couldn't be more…read moredisappointed the sales rep. I talk to informed me that the truck that I Was looking at belonged to one of his friends that also works at the same dealership And said it was a good truck I even stressed to them that I'm going through a lot with this divorce, custody battle, etc., and that it was important that I get a vehicle that fits my needs as well as is reliable for me and my kids. Well, upon driving it the very next day one of the sensors on the top of the engine went bad and sprayed oil all over the place so I ended up buying $160 sensor And replacing it within the first 24 hours and within less than a weeks time I've come to find out they have sold me a truck that needs thousands of dollars worth of work. It needs Head gaskets replaced the heads need replaced the seats don't go forward or backward. The DVD player does not work. The rear glass it's supposed to open and close, by the press of a button does not work not to mention the AC went out on my way home I would somewhat believe if they said they had Idea it had This much issues if it didn't belong to one of the workers that are still working there, And use this as a trade-in on a new Audi and got top dollar now I'm stuck making payment On a truck that needs thousands of dollars Of work done immediately, and with making payments on it As well as going through all the legal issues I'm going through I can't afford to put this thing in the shop and this Is the only transportation that I have to get me to Work was supposed to get me to my kids to get my kids around and my father-in-law to the doctors appointments and now We have no means of transportation I know they both knew I feel I was done really dirty. I couldn't be more disgusted. My kids are two and four and my father-in-law is retired military with a lot of medical issues that require me taking him to doctors often. I hope they're happy with their new Audi knowing they got over On a single father or his ass off to provide what he can got a vehicle that was supposed to make life easier and just made it a whole lot Harder for me and my kids... Just a little update talk to a bunch of local shops around $11000 of work just to do the heads and the head gasket not counting all the other issues that's over half of what I'm paying for the truck we're talking almost $25,000 in a 2005 F250 with high mileage I found my brake caliper about to completely fall off on the passenger side in the front one bolt missing the other ones extremely loose valve cover Looks to be warped and dumping oil glow plug control harness broke glow plugs are bad and leaking oil. We're just starting to get through it. I'm sure there'll be more To add, I've been trying to reach them to talk to someone. I'm getting ignored hiding major issues such as head, gaskets, and heads is not legal regardless of as is purchase or not I wouldn't buy a fucking lawnmower from Them can't imagine what else is wrong with all their other vehicles if they're not willing to fix a Ford God only knows what they're buttering up on the Bentley's I've been at it all day long trying to get someone to give me the number of the owner to try to get this Matter resolved, and have been ignored by everyone the Second I asked for the number. This is absolutely insane.

    Keith Pierson Toyota - Ricardo loves his new used car from Kieth Pierson Toyota!

    Keith Pierson Toyota

    (260 reviews)

    Westside

    Always enjoy working with the service Department Manager Sheri. Very Professional always solves my…read moreconcerns easy to work with. Thank you Sheri for your immediate follow up that you always provide.

    I visited Keith Pierson Toyota on April 26, 2026, to purchase a 2026 Toyota Crown Signia through…read morethe Costco Auto Program. The sales team boasted that Keith Pierson is the only Costco-participating Toyota dealer between Miami and South Carolina, and closes some 300 Costco sales a month -- which makes what followed all the more troubling. Any meaningful discount was immediately negated by egregious "dealer required" add-ons that appear nowhere on the vehicle's MSRP window sticker. "Dealer Required" is a fiction -- it means the dealer pre-installed items on the lot and is attempting to make them non-negotiable. The Costco program compounds this: member pricing is presented as a fixed, pre-negotiated offer, which means these inflated add-ons are effectively laundered through Costco's brand as a take-it-or-leave-it package. The program that is supposed to protect members from dealer manipulation instead provides the mechanism for it. While the initial Costco vehicle discount was a respectable 8%, the "mandatory" Appearance Package added $3,993 to the transaction -- a dealer-installed item with a fair market value of perhaps $500 -- partially offset by a 15% Costco discount that only existed because of the inflated base price. A second "mandatory" Vehicle Accessories package retailed for $2,495, discounted to $1,996 through the Costco program. The practical result: the Costco vehicle and package "savings" of $5,323 were entirely consumed by $5,390 in manufactured add-ons. Even more egregious, the final pricing page inflated the car's "Market Value Selling Price" by $1,582.50 --to $60,800.95, a number that appears nowhere on the window sticker -- then subtracted that same amount -- except for $1! -- as a "discount" to make the total Costco savings appear to be $6,904.57. The vehicle price didn't change by a single dollar. They simply added a fictional number and then "removed" it. That is not a discount. That is fabrication. When I raised these concerns with one of the dealership's Costco agent the following day, he defended the add-ons with "every dealership does this." He sent a revised offer with the accessories package quietly removed but the appearance package retained, and assured me no better price was available elsewhere. I purchased the identical vehicle -- same factory spec, same MSRP -- from another Jacksonville Toyota dealer for $1,100 less than Keith Pierson's "best" revised Costco price. The Costco brand lends a veneer of legitimacy to this dealership that it does not deserve. Members reasonably assume the program protects them from exactly this kind of manipulation. It does not. Keith Pierson uses the Costco framework as a negotiating ceiling, not a floor -- and as the only Costco Toyota dealer in a large regional market, consumers have no program alternative. I'd encourage the Costco Auto Program to audit how dealer-required items interact with member pricing at this location. As written, the program provides cover for the very practices Costco members assume the program is designed to prevent.

    Coggin Buick/GMC of Orange Park - Truck at Jim Murphy's repair center

    Coggin Buick/GMC of Orange Park

    (81 reviews)

    Westside

    Normally I would never give a challenging dealer another shot. GM still working here and had…read moreasked for second chance. I tried to obtain his business email thru their chat and employee contact and they demand call. Call ???? Is this 1984 ??? This business needs a serious revamp to bring it into 2026. Clients don't want to play on phone and spend hours in a stealership, they want a quick retail experience. I'd rather buy a unit from CarMax at full asking price than deal with this type of old school behavior.

    My experience was seeking employment with Colin Mainwaring, service manager in the service…read moredepartment. I interviewed with Colin on February 21,2026 and was under the impression that I had the job. He gave me his cell phone number and told me that he would send me a personality test on Monday, February 23rd. I waited until and then send him a "Thank you note" for his time on Saturday. When we interviewed, he never looked me in the eye, discussed the pay , the new system they're working on and he personally knows the formal manager I worked for in the past and he knows the manager I work for at the present. Tried calling and texting with no response. I very confused. I'll beg for a position that I know that I'm qualified for. Never responded to tell me anything is very unprofessional and cowardly. Was I not hired because I'm a black female or because of his buddies that I work for in the past. Anyway, he's new and inexperienced. Colin stop judging people, get to know a person before you know them because I know I am qualified for that position.

    Mazda City of Orange Park

    Mazda City of Orange Park

    (32 reviews)

    Westside

    They were very helpful by following me home and then taking me back to the dealership so I could…read morebring my old car home. I appreciated the fact they didn't try to sell me a warranty. Steve, the sales manager offered to do a minor repair on my old car but they didn't have the staff to do it on a Saturday. He was very helpful. The reason they didn't get 5 stars is that damn "Dealer fee". Arguing that it is one of the lowest doesn't make it right. It is just extra profit and I wish all dealers would just admit that they take advantage of the public by charging it. It was $689.50 or about 8% of the cost of the used car I bought. Overall a positive experience.

    We had a very disappointing experience at this Mazda dealership's service department today,…read more2/24/2026 at approximately 4:30 PM, with a new team member, Darren Carlson (who, according to the dealership's instagram page, started in September). My father went in to inquire about a recall on his vehicle. He does not speak English fluently and was doing his best to explain his question. Instead of assisting him professionally, Darren responded in a rude and condescending tone, including saying, "Was that a question or a statement?" Rather than clarifying or asking follow-up questions, he appeared impatient and dismissive, seemingly more concerned and focused on his computer or whatever else he was doing than on helping my father. When I joined via FaceTime to help translate and explain the situation, I was initially told he did not need to speak to me. Although he eventually listened, his tone remained condescending while explaining that there would be a diagnostic fee unless covered under warranty. I made it clear that I understood and the issue was not the fee, it was the lack of respect. When we asked for availability, he began to provide dates. However, after requesting his business card and his manager's contact information, his demeanor changed. He provided his card but did not give manager information. Only after I directly addressed his behavior and stated that he was being rude and disrespectful did his attitude shift and he became apologetic and willing to schedule the appointment. Respect should not be conditional upon confrontation. No customer, especially someone navigating a language barrier, should be treated in a dismissive or condescending manner. The interaction felt unprofessional and discriminatory. If this is the representation of Mazda then, it's best to go elsewhere. I hope management takes this seriously and ensures all customers are treated with professionalism and respect.

    DARCARS Orange Park Chrysler Dodge Jeep Ram - Old pad on the left, new of on the right. Left inner rear pads. Doesn't look to bad does it?

    DARCARS Orange Park Chrysler Dodge Jeep Ram

    (108 reviews)

    Westside

    We went in for a scheduled oil change as part of the service package. ALL of the guys were great!…read moreMy wife had several questions about the undercarriage of our Mustang and the service technician was very nice, knowledgeable and explained everything in detail. Everyone that we have dealt with at Darcars have gone above and beyond for both of us from the Sales Manager, Salesmen and Service. Many thanks to everyone!

    I would give them zero if it was possible. Dropped my car off Monday for a Tuesday a.m…read more appointment. No response back from the dealership Tuesday until I called at 4:25 p.m. I got the service advisor Chris who explained to me that it'd been dispatched to a technician but he was waiting for a diagnosis. I called back another day later (Wednesday) at 4:25 p.m. got Chris again and he explained to me that it was dispatched to a technician but he was waiting for a diagnosis. I told him of this is what he told me yesterday and what were they doing with my car for the last two days. The answer is nothing. Chris's response to me was is that "sir there were other appointments that came in before your car". So I said to him so Chris does this mean you're that far backed up? He said unfortunately yes. So since they haven't touched my car I'm going back to pick it up and taking it someplace else to have it worked on. I've also put in a call to their manager Alex. I'll report back and let you know if he actually responds. Based on how this company operates I was hesitant to take my vehicle there and now I should've let my gut instinct guide me. Don't bother going there horrible place.

    Hanania Auto Group - car_dealers - Updated June 2026

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