I felt like having a bagel this morning so I decided to stop by. They open at 6a. The have a wide variety of bagels to choose from, there bagels are big. I wanted a mini bagel and I noticed they have different flavors of cream cheese so I was leaning toward olive cream cheese. There was a line so I had a chance to glance at the menu and I did see they have mini bagels but it didn't indicate what kind. When the cashier asked me what I would like to order, I asked for a mini bagel I was informed they only have plain. I don't like plain bagels it would have been nice that was indicated on the menu instead of me standing on line. read more

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Bagels are AMAZING. coffee is great. place is over priced, but food is good. anything BEYOND bagels... 9x outta 10 your order will be WRONG. tip. you should have a line for JUST bagels and line for cooked foods. why do i have to wait 40 mins for bagels you just throw in a bag, because you have the slowest employees serving hot food? also, i get the whole hiring teenagers, but someone has to be in the front managing. why have 20 employees work the front that can't follow directions? maybe supply pads, because they CANT memorize and order if their life depended on it. read more

I always skipped going in each time I go to next door optical office for a visit. Not today. I finally walked in and placed bagel and spread order. I picked half dozen of sour dough, sesame , raisin, pumpernickel bagels. Holy moly! Their bagel size is the biggest I have seen. A piece is shareable by 2. Tastes good and would say better than bagels at my local bagel shop. Chewy but crunchy in the outside.Their salmon spread is delicious as well. Pricing is reasonable. This place offers more than bagel. They offer sandwiches , coffee, cold drinks, snacks, candies, meat , cheeses and spreads. It's like a delicatessen to me. I will definitely return if in the area again. read more

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It wasn't a great first impression. They seemed very disorganized, energy was off, not many people in the store and it took 20+ minutes tie 3 bagels and coffee. I had the everything bagel with the lox spread, tasted off to me. The pinkest lox spread I've ever seen. read more

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I'll start by saying the bagels ARE big & delicious. Service is where the problem is. Like someone else stated...9x out of 10 your order will be wrong. I'll say 50% of the time it's wrong. Just today I ordered online and again, a problem. The egg sandwich that was supposed to come on a plain bagel... was on a roll and a large hot tea was a large hot coffee. Calling all the time to complain when I get home is exhausting. read more

I'm not exactly sure what happened with the quality here but needless to say it's been very disappointing lately. There are very young employees working here (I'm assuming students)? which is fine & all if they weren't messing up...every single order. I understand mistake here & there we are human but to burn virtually every bagel is a bit ridiculous. When I call to rectify it the owner/manager always offers a new bagel, no refunds for inedible food. Anyways, I used to love this place but I won't be returning again. read more

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Love this spot. The bagels are so good. The iced coffee is also great. The big issue is the wait. I ordered online at 9:22, it said it would be ready by 9:55, that's 33 minutes. I ordered 2 bagels (one with cream cheese and bacon and another one BEC) and 2 iced coffees. 33 minutes and still not ready. I finally received my order at 10:06. I'm sorry but over 40 minutes for 2 bagels is wild. Next time, I will just come in person instead of ordering ahead. read more

16$ for a bacon egg n cheese and a frozen lemonade. Diabolical. Place is slower than a snail. Barely put any bacon on it. Service was ok but overall. Don't go. read more

LOOK, we travel all the way from CA for these bagels! From NYC originally and have found all the 'famous' bagel shops to be worse and worse each visit, even Hot Bialys in Queens which used to be a top contender for the outer boroughs. Was not impressed with St Viateur's in Montreal either. Only THESE have made me stop looking for better bagels. There are not. These are IT. Our search is over. Good day and see you on our next visit. read more

Continuing our search for the best bagel on Long Island, we tried Hand Rolled Bagels today. The Everything bagels with cream cheese were good. The Egg and Blueberry with cream cheese were a bit to hard and not our favorite to eat. Iced Coffee was good. read more

Hand Rolled Bagels - blueberry bagel - Bagels Near Me - New Hyde Park, New York

Small shop, with delicious bagels and confusing service (you order, the cashier makes your bagel sandwiches, and once they return to the counter, you pay). Soft bagels that are huge. read more

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Unbelievable. Came all the way here from Eastern Nassau only to find out that "the oven is down "and we don't have Bagels today. read more

Hand Rolled Bagels - Look at these bombs! Scary - Bagels Near Me - New Hyde Park, New York

Pretty Tasty bagels mostly i loved the 'flavor of the month' bagel which was French Toast!!! Small place but they had a decent selection including fresh sliced deli meats! Line moved quickly and efficiently albeit no one seemed super friendly. I Didn't try anything but the bagels. Good parking lot. read more

I was there today 4/17, aside for the long and slow moving line, I noticed everyone was wearing gloves handling the bagel which is good except for the person who is dealing with the take out. Her bare hands were just touching all the bagels, she's a big curly hair African American. So unsanity and disgusting. read more

Went back again. Needed my fix of FRENCH TOAST bagels! I got the last two and the girl asked if I still wanted them because they were oddly shaped and slightly smushed. HECK YEAH I want them!!' doesn't matter the size or the shape, those bad boys are good!! read more

The grill was cleaned an hour before closing ans no one greeted us . My daughter and I were standing there for about 5 minutes and then was told we can't order anything hot . The only person that greeted my daughter and I was an ethnic girl ! We are ethnic women and did not feel comfortable with how we were treated . If you are of color be ware walking in ! Horrible energy and very unfriendly . We decided to leave ! read more

Dare I say .. these are the best bagels on Long Island ? Always fresh and always delicious !! They are so soft and huge. If you're watching your figure, you might want to stay away from this place. Service is decent, they are usually pretty busy. The blueberry bagel is my fav ! read more

Pros- Plain bagels were good. Soft, fresh out of the oven, and good size. 4/5 stars. Cons- Cashier/server was not attentive. I asked for two bagels toasted with butter and jelly, and one non toasted with CC. She proceeded to ask if I wanted it toasted since they were soft. Fair question and I said yes. I came back home to find the bagels weren't toasted (room temp w/o toasted bits). I also ordered a bacon, egg, and cheese on a whole wheat everything bagel and it was disappointing. I don't want to say "as a NYer...." But imagine 90% bagel with literally a cm of egg, cheese, and bacon. I was shocked that you can even call this a BEC. I also asked for ketchup on the BEC and of course no ketchup when I got home. Final nail is that I ordered an everything whole wheat bagel and of course that's the bagels with fruit flies on them. See attached image and video. TLDR- Plain bagels were good. Everything, including service, was not good. read more

Hand Rolled Bagels - Bacon, egg, and cheese. See the small yellow line, yes that's the "bacon, egg, and cheese." - Bagels Near Me - New Hyde Park, New York

If you haven't figured it out by now, this place sells bagels. They are huge and base on the foot traffic in and out of this business, there a huge turnover of products. Translation, you get fresh bagel's every time. The service is a hit or miss. I have ordered on line and had to wait past the promised time, not because it wasn't ready but because there was no one to hand over the food. The other time, we walk right in and receive prompt service. Big shout out to Ben who seems to keep the flow of orders going when he is working the front desk. The bagels are delicious but the service is inconsistent. read more

Hand Rolled Bagels - Bagels Near Me - New Hyde Park, New York

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I get gluten free bagels, so my review is about that only. I went yesterday right before closing at 2pm and had a plain one with butter. Good texture but it had a slight taste of onion, which could be because it's heated up from frozen in a microwave, then in an oven. Today I went after 9am and had a plain bagel with scrambled eggs and turkey bacon. Again an onion taste, the turkey bacon was a little too overdone for my tastes, eggs were good, probably cooked on a steel griddle. I wasn't really in a rush to get to work because I'm here on vacation. If I was I wouldn't be too pleased because they were not really moving at a fast pace and if I had to catch a bus or train to work, I'd be pissed at how slow they were moving. Also you should note there is parking in a lot at the corner but there is nowhere to sit and eat inside. read more

Horrible I ordered turkey bacon egg and cheese and I got turkey slices. I didn't look at my order b4 I left once o realized it I was already at work. He couldn't advise me they don't have turkey bacon or some they just gave me what they wanted me to have. I'm going to call the store im sure they don't care... I called spoke with nick he was very apologetic about it read more

Hand Rolled Bagels - Was suppose to be a turkey bacon egg and cheese - Bagels Near Me - New Hyde Park, New York

This bagel store is the best on long island. I especially love their everything bagels. They have notch service- these other reviews are wrong. The store also has a welcoming ambiance. I go there every weekend and I wouldn't change it for the world. 10/10 read more

Sadly the service here has gone downhill.Wether ordering online or in person- the order is never correct or consistent except to be completely wrong. The taste of the bagels is still great- but multiple times of mistakes and return orders or being disappointed after waiting so long for an order only to drive away and have the overpriced mistake in your bag. Then to speak with others and see the reviews, same experiences with videos of flys on the bagels and someone who saw mice- the time has come to part with this cute little bagel shop who lost the momentum with horrible staff that cut corners every chance they get and spend more time bs'ing than paying attention to their job.It was once place to wait because the bagels were worth it - now a memory read more

this place was great! I loved their iced coffee cubes put in their iced coffee! The bagels were fresh, cream cheese homemade and yes, the line was worth the wait. An older gentleman (giving dad/uncle vibes) helped me and was so kind and patient. It was my first time there and thank goodness he recommended the coffee with my everything bagel. 4 stars! read more

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I'm a bagel lover and I'll go to many heights to get to try a new bagel spot. My gf was at the hospital for a check up and I got to check this spot out and oh man it turned out to be amazing plus they had her favorite so I got her the blueberry bagel which not many carry or have many off. I got my ice coffee, French vanilla of course delicious. Service was outstanding regardless how packed it was. This place is a pick up and go spot only! read more

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I have been coming to this Bagel Store for years. It's unfortunate the staff is getting worse and worse. Today I ordered a bagel toasted with butter. When I got home I was shocked when I opened it. I wish I got the girls name that did the order. The bagel was completely burnt. Then I called to complain on the phone and the person did not even comment a word. Sorry Hand Rolled Bagels lost me as a customer. read more

Hand Rolled Bagels - Burnt bagel. How disappointing to even serve this. - Bagels Near Me - New Hyde Park, New York

In NYC, Long Island is the spot to go for bagels. Give this spot a try, you'll love it! So I've been told, & had to check out the experience myself. Went to Hand Rolled on a weekend morning which had a line out the door. Bagels themselves are full & thick, with a generous "schmear" of cream cheese in between, plus the price is decent for the portion & quality you get. Only positive feedback I would offer is the line to pay is a bit disorganized for a place so busy (and busy for good reason ) - a number system or other method can help. Personally the short wait was well worth it, the others in the shop were quite antsy for whatever reason. Go for it and give them a shot! read more

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Seriously the customer service here needs to improve, every time I am here I try and give this bagel shop a shot and I walk out every time. Get people to work there that know what they are doing. read more

We come here for the bagels but the service is really a hit or miss. We've had a couple times where it wasn't the best. 4 stars for being my favorite bagels in the area service is a different story. It's nice the iced coffee has ice cubes made of coffee. Last time we went we got toasted bagels with cream cheese and they were a MESS. That's not the first time. Employees there's so many but tend to work at a slow pace. It would be nice if they had a larger variety of cream cheese. read more

Worst service ever. Everyone stands around and talks to each other. No one works. Owner sits in his fat butt in the back and a bunch of kids run around not working. He's lucky his bagels are so damn good I'll wait every time no matter what read more

I walked in and there were a couple in front of me but by the time I left, the line was out the door. The place is small but packed with options to customize plain and flavored bagels. I'm intrigued by the blueberry, sunflower and egg ones. Mini ones were available too. There's also a variety of cream cheese to try out. I got the French Toast and I was surprised with how delicious it was! The bagel was crunchy on the outside, soft on the inside. It definitely satisfied that craving! Minus one star because the order took a long time to complete and I saw three small flies in the bagel display. read more

Hand Rolled Bagels - Bagels Near Me - New Hyde Park, New York

Shame on me. I gave them another chance and got a skimpy bacon egg and cheese sandwich. Two BEC sandwiches and one plain bagel for $19.55 and it was almost as if I was eating a plain roll. read more

Hand Rolled Bagels - "Bacon egg and cheese" - Bagels Near Me - New Hyde Park, New York

So, first off, the location is a very home local deli vibe. Less than 1 min, a young lady came and took everyones order. She was nice and took everyones order with grace. Everyone else eventually came up, and I watched the machine work. It's not a loud deli at all, but it's fast-paced . I came here bc of the french toast bagel hype. People spoke so well about this location compared to a popular location in Queens. I liked this location because of the environment the employees kept . The bagels are so hand rolled that they are thick and very much fresh. I ordered a few bagels and a sandwich as I did in the other location. Both bagel sandwiches i put bacon, egg , cheese, and sausage. So, the french toast bagel at Utopia Bagels is like a pastry bagel . The french toast bagel here is legit a bagel that tastes like french toast. So it depends on what you are looking for. Both locations at the end did a good job with the bagels. But preference is everything. read more

Hand Rolled Bagels - French Toast Bagel with Bacon Egg Cheese with Sausage - Bagels Near Me - New Hyde Park, New York

I cannot emphasize how good the bagels are from this place. It's family owned and the bagels are made in store fresh!!! They're so fluffy and seasoned perfectly. There's no space to eat the bagels inside but there's a nice bench right outside if you can't wait to get home. Pro tip - pay with cash, you get a discount! read more

Hand Rolled Bagels - Bagels Near Me - New Hyde Park, New York

Probably one of the best bagels I've ever had. My manager brought them into work one morning and we all were crazy for it. They make solids bagels - crispy on the outside and chewy on the inside. These bagels are ginormous too! Definitely will be visiting back again. favorite will forever be my everything bagels with cream cheese! read more

This place made me fall in love with bagels. I visit my friend around here often and every time I make sure to get a bagel from here. They've always been soft, satisfyingly chewy, and when you go earlier warm so you can tell it's fresh. They don't skimp on cream cheese at all. My go to? Garlic bagel with scallion cream cheese +/- egg You know when a bagel is bad because it's all dry and when you bite it the skin puts up a fight to separate from the rest of the bagel? These bagels are the exact opposite of that! Also the iced coffee is A+ because they use coffee ice cubes so it doesn't water down. It makes a huge difference. Get the choco raspberry. read more

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Amazing bagels but they'll never get your order right. Been coming for years and they consistently get your order wrong. Not just sometimes, but fairly enough for me to sometimes avoid coming here because of the risk of not getting what you ask for. When they're really busy, understandable. But any time of day you're flipping a coin on whether you'll get what you asked for. That's also on top of long waits for your order because half the staff doesn't want to help you and the other half are just hanging out. It's such a shame because the bagels are really good. read more

Been coming here for over decades but lately their breakfast sandwiches have honestly so down hill. Ordered my usual BEC with fried egg and SPK but instead got a paper thin scramble and and no SPK. This is now the 3rd time my order has been off. Moreover, the staff there is getting increasingly grumpy, making you feel like you're annoying them just by ordering. Guess it's time to venture elsewhere. read more

Hand Rolled Bagels - Paper thin egg... and the order is off! - Bagels Near Me - New Hyde Park, New York

Stopped by recently for the first time and picked up a variety of bagels. I'm a Brooklyn girl and picky about my bagels, among other things. I can honestly say that their bagels were one of the best I've had lately. They're doughy, moist, a nice size, and taste exactly how they're supposed to. I also tried their tuna salad, which to my surprise was pretty good and wasn't watered down with mayo. The service was friendly and the overall atmosphere was that of a typical bagel store with a lot of options to choose from for your bagels and beyond. I'll definitely be back soon when I have my next craving for a good bagel. read more

Hand Rolled Bagels - the outside of a restaurant - Bagels Near Me - New Hyde Park, New York

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It's well known that Long Island has the best bagels, but HRB has the best bagels on LI. So so fluffy on the inside and a little crisp on the outside when you toast it. You know when you bite into a bagel sandwich and all the contents spill out onto the other side? That is virtually impossible with these bagels. They are so well made that they can hold any type of filling be it cream cheese or eggs or meat. When you bite into it, you get every layer of your sandwich and it stays put. It's so special that they are able to make that happen! I like how they get really specific with your order like how you like your eggs and if you want anything extra on top. They made my eggs over medium perfectly! Also the coffee- They have coffee ice cubes and you can choose how you want it made. We love the banana nut with hazelnut creamer! Get it dark! *beware, they are ALWAYS crowded in the mornings, especially on the weekends. If you're looking to order ahead, give yourself an extra 10-15 or expect to wait. The wait is well worth it. Just work with it. I've noticed that a lot of people will be waiting and even catch and attitude to the staff that is constantly swamped and doing their absolute best. To these people I say: your lack of planning is not the staff's fault! Get it together, folks! If you wanna see a grown man throw a tantrum, this might be the place. The bagels are just that good, it has some people losing their minds. Shoutout to Daniella, who displays so much care for her craft. You are a day maker, girl! Thanks for making our breakfast possible. read more

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