Not a "store" - more like an office with display models…read more Came in looking for a simple CPAP replacement headstrap I have purchased online several times for $25. Since I recently moved to the area I thought I would come in to get one quicker but was told I had to buy the strap, nasal pillows, and tubing all together (which is not true) for OVER $350!!! But a measly 10% discount was available if I paid cash instead of going through insurance! Are you kidding me?! Racket or ripoff, I'm not sure, but my wheels couldn't get me out of the parking lot fast enough!

Wonderful people and great products. Couldn't be happier. 5 Stars…read more Can't wait until they open there new store in Woodbury!

Great place! I needed CPAP supplies that were currently out of stock. Supplies were ordered and…read morepromptly delivered. Staff was easy to work with. They are professional but also thoughtful and friendly. This is my new place for medical equipment.

We have been waiting 3 1/2 weeks for a cash pay hoyer lift for a family member. He is unable to…read moresafely use a sit-to-stand and needs a hoyer ASAP. We provided payment on 9/24/25 and still not delivered. Spoke with sales person at corporate office who even said "Faribault dropped the ball." They waited to get from manufacturers instead of obtaining from another Reliable location that had a hoyer available. Promising delivery on 10/21/25 now...will be back with another review if they fail to follow through. Definitely NOT RELIABLE as their name states!!!

I have had the best experience with Active Medical…read more My mom, who has trouble walking, needed help to travel to Massachusetts to attend my son's graduation ceremony. When I took my mom to Active Medical, Greg stayed in late for us and patiently helped us pick the right sized wheelchair. Greg also allowed my dad, who has backpain, to try out a scooter in case he needed help to walk as well. Right before the travel day, Greg let me pick up the wheelchair one day before the scheduled date, to save me a trip. Also, Active Medical provided me with a brand-new wheelchair when I explained that I was taking my parents to attend a graduation ceremony. This wheelchair had made it possible for my mom to attend my son's graduation and we are grateful for the outstanding service from Active Medical.

Thank you Gregg!!! We appreciate your kind customer service, calling to confirm, setting up all…read morequality and even new equipment. Your service made this trip possible for my mom. Highly recommended!

I went to Tonka medical Supplies for the accessory to my nebulizer. Customer service was excellent…read moreand the cost was HALF of what another local supplier charges for the exact same thing. Since this is a medical supply that has to be replaced monthly, so I welcome the savings. Thank You Tonka!

Tonka Medical Sypplies was conveniently located had everything one could need for supplies was…read moreclean, cheerful and very helpful getting me exactly what I needed. I would highly suggest this store to anyone needing medical supplies. Cindy M. Minneapolis, MN

You buy they do not honor warranty bought a chair still under warranty had to paid the…read moreThem to pickup and return will spent a dime with them again part on chair when bad like week later some parts missing so they just grab one off another the one I wanted would not move don't buy anything form there very poor management never want to talk just past to different people all time

This place just seems like a Medicare/Medicaid parasite…read more It is ALL about the $ale. Terrible service and bullying to get to sign documents so they can get their Medicare/Medicaid GUARANTEED payments. That doesn't even go into the demeanor of the staff as one of the employees sits at her desk dropping F-bombs while on the phone with people either at her desk or in the showroom. Went to return a CPAP which I told Lisa that I would not be keeping within 3 seconds of trying it in. She just kept pushing $ell $ell $ell. They wanted those government $$$$$. No matter how many times I told her I would not be keeping, she kept pushing the papers in front of me and telling me to sign. The device was miserable and actually caused more issues for me in my sleep. I called the doctor's office and got a call back saying there was no issue "just take it back." After a few days, I called the main line and said I would be bringing back. I was told "no problem. just drop of at any store." A few days later I went back to the Bloomington store and waited about 20 minutes while F-bomb handled some couple. When she got to me, I told her I was there to return, and she got mad saying I needed an appointment which I told her I did not and had said it would come back. She was very annoyed to need to be actually doing something and eventually said she would take the return and told me I had to sign their "Against medical Advice" document. I refused to sign it and she snapped back the I was required to sign it because "IT'S THE LAW!" There is no such law. She then tells me 'I done wit you, You can leave. I late for my lunch." At that point, Lisa comes out also saying I am required to sign this document. I again told her, "I told you I didn't want it and it would be coming back within 3 seconds." Lisa snapped back "you could have just got up and left. you signed the papers!" This told me WHY I would never sign anything with these people again. I could tell how dishonest they were $ell $ell $ell. F-bomb had made an appointment for me at another location 2 weeks later to return. When I went into that store for my appointment, they told me "you don't need an appointment for a return." They did try to get me to sign their document again, but I told them I would not since the doctor said I can do whatever I want and if I wanted to return I could. The doctor required NO signed document. The other store was much friendlier which was not hard to be, but it was still $ell $ell $ell since it was being 100% covered. I have to wonder how many people succumb to the bullying and the "IT'S THE LAW!" antics of these people getting rich off the government ca$h cow Medicare/Medicaid.

Grate people that work there always a help and and really knows what you need and work with youread more

Go anywhere else! After a 9 month hellish process of hearing "We have to have such and such…read moreapproved by so and so" and hearing from each of the so-and-sos that their approval had been given months before, my girlfriend finally got her new chair. Yay! right? Wrong! After a 9 month wait, a 23 year old wheelchair bound girl was given a $300 Invacare chair. With footrests that blocked her from using her own bathroom, wheels that kept her from going up any ramps and all of the other amazing qualities you'd expect from a wheelchair made specifically for people living in extended care. After a short screaming match over the lackluster chair quality, we were informed that to get a better chair, she'd have to go to a seating clinic. This was the first we had heard this. Not during the process, but after it was supposed to be finished. So, we went back and picked up her old chair. Only to find out tonight as I tried to put her seatbelt back onto it that they took parts off of her old chair! They're not only negligent, but also apparently a chop shop!