I've been to a handful of estate sales as a youth years ago and I didn't get the hype, these guys…read moremake it better than I've experienced before, weird to follow an estate sales company but I will be hitting up as many of theirs as I can. Very profesh, I scored an old Sony trinitron to hook up my nes and played shinobi all night long!

Amazing company. I couldn't be more thrilled with their process and personal touch. Highly…read morerecommend!

We had an outstanding experience with White Hat Estate Sales. From the very beginning, they were…read morefirst class in every way professional, organized, communicative, and incredibly helpful throughout the entire process. They helped us coordinate a friends and family sale, liquidate the estate, and even cleaned and prepared the home so it was in tip-top shape afterward. Their team handled everything with care, respect, and attention to detail during what can be a stressful and emotional process. We truly felt blessed to work with them and cannot recommend them highly enough. If you are looking for a trustworthy and professional estate sale company, White Hat Estate Sales is exceptional. 100% would use them again and would recommend them. We truly had the best experience!!

I love White Hat Estate Sales! I just had another wonderful experience with them at an appointment…read moreonly/reservation sale and it was such an excellent experience - I wish all were like that! The attention to consult with the knowledge of everyone was really great! They all know their stuff and it wasn't mayhem the way that many estate sales get. I loved it and it was so worth booking the time. Keep up the fantastic work!!!

What a great experience working with Sue!!…read more They are the best and very kind and coinsiderate

This company makes shopping so uncomfortable. The last few sales I've been to, there have been a…read moregroup of people who are so loud. They've been eating each time and are spread across the kitchen/dining/living space talking to each other. They block the tables and kitchen counters where items are placed. They're in the way and don't care. Unprofessional.

My experience with BTeam Liquidators, specifically Lou and Kathy, was extremely disappointing due…read moreto poor communication, disorganization, and unprofessional customer service. After winning an auction item and paying my invoice, I received an email stating pickups were available by appointment only from Friday, May 22nd through Monday, May 25th. The email instructed customers to either schedule through a SignupGenius link or text (801) 503-4014 to arrange pickup. The SignupGenius link did not work properly and would not allow me to schedule an appointment. There was no indication that creating an account might be required. I followed the alternative instructions and texted the provided number on Saturday, May 24th at 9:54 AM: "I need to set up a time to pick up Invoice #595586." I received no response. Because auction companies often charge storage fees or dispose of items not picked up on time, the lack of communication created unnecessary stress, especially since my credit card information was already on file. After still hearing nothing, I sent another message Sunday at 12:38 PM: "Your email told me to text this number to set a time to come pick up my order please respond!" This time I received a response within three minutes: "We are here until 3 come get your stuff." I had already made plans for Sunday because I intended to pick up my items either Saturday or Monday, both of which were listed as available pickup days in the original email. I replied asking whether Monday pickup was still available since the email specifically referenced Monday appointments. The response was: "We are not available after 3 today." With limited time remaining and the location being about 20 minutes away, I felt pressured to immediately change my plans and rush over to avoid risking fees or losing my items. Unfortunately, the experience worsened once I arrived. There was no signage, organization, or indication of who customers should speak with for pickups. I approached a woman later identified as Kathy, who was assisting another customer. I respectfully waited several feet back until they finished. We made eye contact multiple times, so I reasonably assumed she would assist me next. Instead, she began walking away without acknowledging me. I had to stop her and say I was there to pick up my items. At that point, another individual, later identified as Lou, stopped what he was doing, and both appeared visibly irritated by my presence. I provided my invoice number and item information and was curtly told, "It's over there." After retrieving my item, I calmly suggested they revise the wording in their pickup emails because customers may not receive responses when texting for appointments. The response was dismissive and unprofessional. The overall impression I left with was that Lou and Kathy either dislike dealing with customers or are overwhelmed and taking that frustration out on paying customers. If they do not want to manage weekend or holiday pickups, that is entirely within their control as business owners. However, if they offer appointment-based pickups and instruct customers to text for scheduling assistance, those communications should be monitored and customers should be treated professionally. Good customer service requires basic communication, organization, and professionalism. Unfortunately, my experience with BTeam Liquidators lacked all three.

Nutshell: Lou's lack of follow through, failure to communicate, dismissive response when asked a…read morereasonable question about a contract, destruction of valuable property and refusal to remedy the situation in any way are all incredibly unprofessional. If he's too busy to respond to clients, then he's stretched too thin and can't be trusted to do the job properly. Full story: I had a disappointingly unprofessional experience with Lou and B Team. I had inventory from a vintage reselling business to liquidate and contacted Lou to see if that's something they handle. He assured me it was, and explained that he could either buy the inventory as a lot, or we could liquidate it piecemeal using his personal online auctions and eBay. We decided to do a trial run with a subset of items worth a few thousand dollars. I set up an appointment and delivered the discussed items, expecting to receive a consignment contract or at the very least a receipt. Lou said he'd send me the consignment contract in the following day or two. After four days had passed, I checked in and Lou said he'd have it to me by the following Monday at the latest. Monday came and went, and when Wednesday rolled around with no contract, I reached out again asking when I should look for our contract. Nothing. The next day I reached out again, and Lou's response was that he was really busy and I could either wait until he got around to drawing up the contract, or I could come get my items. Now, several of my items were already listed on his eBay account, and I had provided him with an itemized spreadsheet documenting the inventory I had delivered. This is his business, shouldn't he have a consignment contract template he can just cut and paste the specifics into? And he had time to list my property for sale but not to email me a contract? I was feeling unsettled, but wanted to give him the benefit of the doubt because I really wanted to find a vehicle for offloading the old inventory. When an entire month had passed with no contract, the unease was too much and I told Lou I was going to come get my property. We arranged a time, and when I got to the warehouse, neither Lou nor his wife Chris were there. Instead, a man I had never met let us in. As we unloaded things from their shelves, we discovered that the top of a stained glass lampshade had been smashed. It had broken pieces of glass dangling from the solder, and tiny shards of glass around it that would only be there if the break was recent. I took pictures and before removing it, pointed it all out - tiny shards and all - to the man who let us in. He told me that he couldn't do anything about it, but that I should reach out to Lou, who he said would make it right. I sent Lou the photos and asked how they handle it if a client's property is destroyed by them, rendering a previously valuable piece worthless. At this point I was completely unsurprised to receive no response whatsoever. And, since he never gave me a receipt or contract, I don't have any legal recourse. We've speculated that perhaps the smashed stained glass was WHY he refused to put anything in writing. All in all, I cannot recommendation B Team.

My husband and I want to give Max Fletcher our highest recommendation. He did everything he said…read morehe would do and more. Last spring, he told us he would sell our house whenever we wanted to sell it. We decided to enjoy Logan for the whole summer and listed the house in the fall. Within 3 days of listing the house, he had 3--YES THREE--over asking price offers! We were in the final stages of negotiations with the best offer--a cash offer--when Max's wife went into labor. With her permission, on his cell phone, Max did the final negotiations before the best offer expired!!! Earlier we posted a photo of Max helping load our UHaul trailer, which was over and above what he advertised. Then he perfectly coordinated an estate sale and clean out. Max made selling and moving much more stress-free than we imagined.

My husband and I want to give Max Fletcher our highest recommendation. He did everything he said…read morehe would do and more. Last spring, he told us he would sell our house whenever we wanted to sell it. We decided to enjoy Logan for the whole summer and list the house in the fall. Within 3 days of listing the house, he had 3--YES THREE--over asking price offers! We were in the final stages of negotiations with the best offer--a cash offer--when Max's wife went into labor. With her permission, on his cell phone, Max did the final negotiations before the best offer expired!!! Earlier we posted a photo of Max helping load our UHaul trailer, which was over and above what he advertised. Then he perfectly coordinated an estate sale and clean out. Max made selling and moving much more stress-free than we ever imagined possible.