Bottom line: no one showed up to teach my scheduled workshop or has called me to apologize (it has…read morenow been a week). So I can't really give any stars for that. I got a Groupon and the reviews were mixed. It seems like if you are lucky enough to get the right workshop/teacher/materials, it's great! But that doesn't always happen. So I sorta knew I was taking my chances but I do not think it should be that way! I booked online and the email says- You're all set! But I called a couple hours ahead of time to confirm. No one called me back so I had my suspicions as I headed over that maybe the class would be a bust. There's a sign on the door to knock and/or call...i did both, to no avail. Left another message. I waited for like 15 minutes (I really wanted to make the mosaic!!) and then left. A week later, I am still left wondering. Groupon refunded me so that part worked out but I would have been extra mad if I were trying to get my money back from this business that ghosted me. So you're definitely taking your chances if you do! Sad. I wanted the lucky great workshop experience.

My partner & I had a Groupon and set an appointment up for September 23rd at 1:00pm. We arrived at…read more12:45 and were greeted by a "Be back at 2:00" sign on the door. I called several times, no answer. We held onto hope and waited 25 minutes for an employee to show up. Eventually, someone did -- but the reason? Her boss asked her to pick something up. So this lady completely forgot about our appointment and then proceeded to laugh about the irony of her boss reminding her to check online for any appointments prior to this happening. She seemed indifferent overall. The process of making a mosaic is really fun and tedious. That part was great! Only do the 8x8 mosaic workshop if you're okay with figuring it out yourself; the employee there did not guide us at all, despite knowing it was our first time. Once we were finished, she told us that they would need to fill in the gaps with grout and that we would receive a call sometime throughout the week if we were unable to pick up the finished pieces the immediate following day. A week goes by and no calls were received. Shocker, really. Today (October 1st) at around 2:30pm, we called to ask if we could pick up our finished pieces. The same employee from last week answered the phone and told us, "yes," we could, they just "close at 3." We told her it'll only take 15 minutes to get there, which she sounded okay with. We arrive at 2:45pm and catch the lady running back inside, as though she was just in the process of leaving. Which we confirmed to be the case, as she handed our pieces off to us and talked about how she was "leaving early" and we "got here at the just the right time." At this point, I am dumbfounded with how awful this employee is. She hears that a customer is coming to pick up their piece before closing and her instant thought is to leave early/before the customer arrives? As for the cherry on top, the grout looks terrible. There's so many holes. I felt like my contribution to the piece (the glass placement) was done well, but if I had known the employees were going to be careless about it.. I would have done it myself. I am pretty unhappy with the way it turned out and it's not because of my own doing. This place has potential to be great. I feel bad leaving a review like this, but something has to be said. Please do not go here if you're looking for a good glass art experience -- I promise you, this is not it.

This adorable stationary/gift shop has so many cute and unique items. Many of their things are…read morehandmade and seasonal so inventory is constantly being updated. So many cute notecards, stickers, planners and so much more! Parking is easy too and service was great. Can't wait to see what they have for Halloween and Christmas!

Love this fun shop! It's always on my list to visit each time I visit Reno. Jessica is so friendly…read moreand welcoming! She always stocks a large variety of Nevada goods, high quality stationery, mini notes, and unique cards. The store has fun items for kids; lunchbox notes, colorful pens and markers, and little grow your own Yetis, Bigfoot, etc. There's always an incredible selection of stickers, jewelry, and little gifts for someone special. If you haven't been inside yet, you're missing a little hidden treasure!

What a really cool store that has a lot of different products across different companies…read more They carry a lot of small accessories and plushy and toys for kids that are different than other big box stores. We visited a few times and the kids always find something that they like. It is a little pricey here, but I get that some of the stuff is imported and some of the stuff is licensing that you're paying for. The unfortunate constant here is the lack of customer service. Rarely are you greeted and if you have any issue with the purchase at the end, you're made to feel like it's an inconvenience to them to fix the transaction. We've unfortunately had this happen a few times. Will continue to shop because our kids like it, but this place definitely needs training. It seems like customer service has been lost in many places nowadays.

Miniso is dangerously cute. You walk in for one thing.. Maybe a pen or a face mask and suddenly…read moreyou're holding a basket full of plushies, skincare, and random things you didn't even know you needed. Or I meant my littles needed. (Raising eyebrows now :D) That being said... it's kind of expensive for what it is. Some items feel like they should be a couple bucks cheaper. I've definitely had moments where I looked at the price tag and thought, "Wait, what?" Still, the store is clean, organized, and the aesthetic is very satisfying. Great place for gifts or if you're just in the mood to treat yourself or your little ones. Just beware that cute doesn't always mean cheap! Haha!

Windy Moon Quilts has a wonderful and large selection of Fabrics…read more A great Staff! They are very helpful! Always happy with their service!

When we moved to the area Windy Moon Quilts were selling both Brother and Babylock machines. When…read moremy Babylock need repair went there and the woman at the counter way so rude saying the didn't work on Babylocks. She could have been nice the say they were no longer a Babylock distributor. Because of her rudeness I have not stepped into this store again nor have I kept their playing card that you get for buying in their store. Left there and went over to Sierra Sewing where the people working there are courteous and helpful at all times. Sierra Sewing also offers some wonderful classes. If asked by anyone about where to find a great machine embroidery/quilting/material store I will recommend the store with great customer service.

Nevada Fine Arts has been my go-to for framing, as well as all kinds of art supplies for the…read morelast... three to four years. Most of my larger pastel paintings are framed here, and I really love it that I can just walk in and everyone knows how exactly I want it framed. The quality of the job is superb, and the cost is reasonable. I'm so thankful for their work. For the art supply, even if they don't have what you need, they may be able to get it for you. I've ordered my big easel through NV Fine Arts, and it saved me a lot of time and money. Staff is kind and helpful. The art exhibits they put on are great and fun, giving local artists some opportunities to show. It's all over wonderful!

Great selection of art supplies for when you're in a pinch.. I've had several framing projects done…read moreover the years at NFA and can say they do good work; nothing special. Customer service is always friendly and patient. My one and only complaint is that the frame shop is not affordable for the average person. Yes, custom framing is generally expensive, but it feels completely out of reach now.

I have been a customer for over a year; I purchased 3 sewing machines and attended classes for many…read moredifferent projects. Having said this, I experienced a tragic & sudden loss of a friend. Prior to her death, I signed up for a class and because of this sudden death, I was not able to attend. I called Sierra Sewing in Reno to see about a refund due to these unforeseen circumstances. After two attempts, I finally spoke with Jared and was told I would not receive a refund because their policy states the last day you are allowed to cancel, for a refund, is 7 days prior to class date/time.  My friend died suddenly and there is no way I could give them a 7 day advance notice-given the circumstances surrounding her tragic death. I have spent many thousands of dollars at Sierra Sewing and after being a loyal customer I am told I will not receive my refund because "that is the policy."  I will never shop at Sierra Sewing again. We never know what life will throw at us and instead of sympathy or sorry for my loss, I was told "sorry, you have to cancel 7 days before the class. That's our policy." Think twice before you give them your money. They lack empathy and are unable to understand life's unpredictable events and finally, they do not appreciate a loyal customer. When they show you who they are-believe them.

This a great place to come if you want to improve your sewing techniques and learn about which…read moresewing machine to buy based on your level and budget. They offer a lot of sewing classes. One of the instructors, Sue, was excellent. Sandra helped me choose the right fabric and gave me good advice on threads and notions. I was able to make a reversible apron in 4 hours. Incredible! Sue was patient and shared her years of experience with all of us. I highly recommend this establishment for all your sewing needs.

Great place to find the Happy for your Celebration! Friendly and helpful staff who take pride in…read moretheir Store! Amazing Balloon Bar selection and won't wreck your party budget! What a fun place to get our party started!!

Small selection and small store. Mostly made up of balloons…read moreand some very random party decor. Not many characters or specific theme party decorations. While looking found that some of the prices for small things were more then just a regular box store like Target or Walmart. No greeting upon arrival and very much annoyed when asking for more items and basically if that was all they had? Just in case stuff was in the back or not stocked? Not at all what I was hoping for as a party store.

This is the cutest gift shop ~ love Mimi & her mom!! Great products, always bringing in new and fun…read moreitems. This is my go to spot for gifts ~ they never disappoint and I have never walked out empty handed. Quality of all the products in their boutique are top notch!

Omg, I just love this store...the owners name is Debbie and she can educate you on everything in…read morethis upscale gift shop!! She is the sweetest! I came to the store to specifically buy some candy bars that I saw on Facebook. They are perfect for gifting! I found them immediately and was in heaven. Debbie explained them to me and there I went picking and choosing.... I ended up with 15 bars and was happy as a LARK to gift these out! Needless to say I went back for another 10 candy bars as I found the bourbon and pecan pie was my favorite and I needed more for myself and others. I'll post a pic and you can see the description of these candy bars! Thank you Debbie for the wonderful customer service and the candy bar you gifted me, I'll be seeing you soon when I need a unique gift!