THE BEST QUALITY and VIBE…read more Have been going to USA for about 2 years. Very few problems, and they addressed those to my benefit. The vibe is relaxed, calming, and a nice break from a chaotic world. I am very low maintenance. I love my natural nails, short and generic. However, the middle finger on my right (dominant) hand breaks regularly. I garden, paint, etc. Usually, I superglue it until I remember to call them. Both Ann and Tim have suggested "acrylic" to me many times. I refuse. Again, I'm pretty "generic" and very "picky". They don't "push" or use high-handed upsell tactics. Yesterday, Tim said: Patty, let's do an acrylic on that one. Just try it out. He didn't even charge me for it!!! So he filed them really short (which is how I like them), and put acrylic on that one nail. It looks exactly like my natural nails. I am shocked (again, a snob about acrylics). Honestly, if you have a problem with USA Nails, you may want to ask yourself: Could I be the issue? 100% recommend this company!

I went to USA nails for a pedicure and not only did they do an amazing job, I was pampered beyond…read morebelief. All materials come from a sterile package and everything was very clean. The attendant took their time and was very gentle.

Sal is an expert with regard to color and cuts. Salon atmosphere is very welcoming. I was…read moreextremely satisfied with the service that I received and wouldn't hesitate to provide referrals.

Sal is the best! Always smiling, and does great work. My family has been going to him for years.read more

If I could give 1 stars I would. First the Chinese man told me it was $55 then upped $5 more onto…read morethe price at the end and told me the $55 was the "fill-in" price. But why are you telling me fill in prices when I need a full set & asked. I can see later if you shared the other prices but no. Then my pedicure was $55 and was done in 10 min. Nail shop really outdated & the acrylic application is terrible. Nail polish job on my toes terrible. They re use an old purple pumice stone. And they say $55 is basic if you want all dead skin off you have to get a more expensive pedicure. Absolutely insane. Then when I explained I didn't like it and left my wallet there and leave out the store. I check my phone for my air tag on my wallet and it's in the store and they denied it!! Once I told them I was calling the police, my wallet was turned into the police department 10 min later. They are THEIFS. said their cameras don't work too many other nail salons to go to instead of here. And the job is terrible. This is not the first review that shows how they charge $60 for anything a fill anything. BIG SCAM AND I AM SUING FOR STEALING MY WALLET

Good service! I guess I am just used to the guy that my mani, and ped's in California I just…read moremoved from Long Beach, CA, and since I had no idea what was around the area. I popped in on the salon. Much to my surprise, he took me on the spot. I forget his name, but he was very kind . And he did a great job, The prices are about what I am used to paying. I would refer this place to any one.

When I walked in, the place was pretty empty, normal for the time of day I went. I was directed to…read morechoose a color and was asked if I wanted to upgrade my basic pedi. Sitting down realized there isn't much decor because it's so new, I guess. I was offered a beverage, which I enjoyed. Than the fun began, it was a relaxing pedi. She got my pesky ingrown toe nail (not cute) and took the time to get the bottom of my feet really well. The massage was long enough and enjoyable. I will be back. I have appt this Friday! For those who have been to LEZA, I think this is once step down but the employees are MUCH nicer and take the time to listen.

My manicure, and pedicure were awesome. The young lady who did both was friendly, and did a great…read morejob. Everyone in the salon was very friendly, and professional. The salon was neat, and clean.

Had to argue to get a legal refund -- disappointing experience…read more I purchased a $100 gift certificate for my mom's birthday in December 2024. When she tried to use it, Serenity Spa claimed it had expired after just 6 months and would only honor half the value, which is actually against Illinois law (gift certificates must be valid for 5 years per 815 ILCS 505/2SS). After pointing this out and escalating, they finally refunded my money to my credit card -- but only after I had to argue and cite the law. I'm relieved I got my money back, but disappointed it took that much effort. I expected better customer service and business practices from a wellness-focused company. I won't be back, and I'd advise others to ask questions before buying a gift here. looking forward to a snappy response on here :)

We did a couple massage for our anniversary. They were so accommodating and so sweet. They did a…read morewonderful job. The place was clean and tidy and decorated well. The girls were just as nice as could be really enjoyed the surface. Definitely will come back again thank you.

I was having terrible headaches and had terrible pain across the back of my neck and shoulders. I…read morewas SUPER lucky to get a cancellation at Dana's Day Spa in DeKalb! It usually takes 2-3 weeks to get in! She made my pain go away, and I felt sooooo much better! She was very professional and listened to exactly what I was hoping for in a massage. I will definitely be booking/scheduling another appointment in the near future!! Elizabeth M.

Sharing a friends experience Hello everyone. I had a very…read moreterrible experience with a business called Dana's day spa in dekalb. I never post about anything like this, but this one really got to me. I had received a gift certificate for my 50th birthday to get a massage at this spa. It was a $100 gift certificate. I went online and made an appointment for a hot stone massage. On Wednesday evening our four-year-old dog tragically lost use of her hind legs. We rushed her to the Animal Hospital in Aurora. Seven hours later we unfortunately had to put her down. We did not get home until 3:30am yesterday. My appointment for the massage was 10:30 AM yesterday. I had every intention of making this appointment. I had no idea that this would happen to my dog. I called them and asked if they would allow me to reschedule. I did explain what happened. The owner had the nerve to tell me she has a policy on her 24 hour cancellation because she's a single mom and has to take care of her family, etc.. I totally understand that. I used to be a business owner myself. She absolutely refused to allow me to cancel and reschedule. People have things happen in life. A business can change their policy for extreme circumstances. Having a little compassion and humanity goes a long way. I was furious and told her to charge the gift card and that she could keep the extra five dollars. I am on day two of grieving Over my animal passing away. My dog who passed had a sister dog and they were inseparable. In her short four years, they've never been separated. Not only am I grieving but my other dog is grieving as well. Had I been clairvoyant and knew my dog was going to collapse and die I would've called and canceled the appointment. I was so caught up her dire situation that it never occurred to me to call. Plus, the situation happened about 18 hours before my appointment.... I would've kept this appt had I gotten some sleep the night before and wasn't grieving so hard. She actually charged the gift card that I was given $95 and refused to let me reschedule unless I wanted to pay again. In my mind it just seemed cruel and really about her getting her money. She never even acknowledged the passing of my dog or said sorry. Doesn't matter but it was just very frustrating. Thanks for listening!

This is the only nail salon I keep going back to because they actually take their time, care about…read morenail health and focus on quality. They have a lot of repeat clients who book in advance, so it's best to make an appointment--when you're scheduled, they never rush. If you walk in, they might move a little quicker just because they usually have scheduled bookings. They honor their 2-week no-chip policy on gel nails and don't sneak in any upcharges. Their prices are clearly listed, and everyone is polite and friendly. I never feel awkward or uncomfortable here, which is huge. Consistent, clean, and trustworthy--definitely my go-to spot! **I only do gel polish for hands and feet! I cannot speak to more lavish hand/nail services!

argued with me the whole time I was there that acrylic is better for nails than dip. proceeded to…read moreremove the existing acrylic on my nail. hurt me many times. soaked for just a short time and tried tor remove the acrylic layer by shoving it underneath with a nail tip! hurt me more! I finally got up, paid a small fee and left. NEVER AGAIN! you can see the damage in the one hand. I left before she could hurt my other hand.

I went to USA Nails today and was pampered beyond belief. The attendant was very gentle and precise…read moreand did an amazing job. The place was clean and materials came from a sterile package.

Beware!!! Beware!!! Beware!!! Made an appointment with…read moreDenis for an all over color and a haircut, when I got home I noticed that my hair was cut all uneven and chopped up and also noticed that it had a green tint. I tried to contact Denis over the next several days with no response, in the meantime the green highlights were becoming more pronounced. After 7 days I had Jen at Ulta fix my hair and she did a beautiful job!!! Denis finally contacted me with a text (9 days later) and I told him what had happened and his response was "did they fix it" Unbelievable! I asked for a refund and never heard back from him. This was the worst experience I have ever had with my hair. I would again like to say thankyou to Jen at Ulta for fixing my hair. I've posted before and after photos

Monday Tuesdays and Wednesday 20o/o if you pay cash it is very amazing because you can get the most…read moreexpensive pedicure with warm stones and paraffins paying cash you get the best treatment I truly love my technician he does not hurt me he does not nip me and Kevin is a true artist with the brush not using the air brush he has done excellent Job they last me longer The place is huge and nice music I lived my pedicure no hurt no cuts best place ever

Racism needs to end - I use to come here all the time.. I returned after months of coming to them…read more(and after all the Asian vs Black craziness thats been happening around the world and all over TikTok) and I went to the same guy I normally would go to (He sits next to the owners desk stations - 2nd from the end) and when I sat down he wasn't as welcoming and it was very noticeable. Then I tell him I would like my fill in to be done with Milky White powder so it would match from my previous set - he kept saying they don't have milky white powder (but I know for a fact they do because I use to come here and get it all the time) he says "no" so I repeat the question because maybe he just didn't hear me right, so I ask again and he says, "No, I have to take off" Then the male owner hears our conversation and comes over with the Milky White powder and says, "Yes we do have milky white" and I look at the tech like this is what I meant, I knew you had it.. he says nothing back to me or the owner. Now this is when I get upset. He's so triggered by the owner correcting him he starts taking off my no-chip with the drill EXTREMELY aggressively; as if he's trying to purposely burn or knick me. Well he finishes one hand and goes to the next and gives me thee biggest cut under my cuticle - not just grazed me with the drill But like to where I was bleeding and there's a huge chunk of skin missing, a huge gash no exaggeration. He apologizes a couple times but it burned during the entire process and I felt that was intentional and he did it on purpose. There's no doubt. I said, " that really hurt, im wondering why your going so fast and aggressive, please be gentle" and he just says sorry and get me a band-aid. Just be aware and heads up.

Nail tech was so flexible as I did not have an exact inspo picture, he really did a great job. A…read moredifferent person did my pedicure and he was also great, was gentle but got my cuticles cleaned up so well! Place was so clean and had a luxury vibe with chill music. I will be going back!

I have been coming to VP Nails for over 10 years, and have always been happy with their service,…read moreuntil lately. The last few times I have been, I've gotten bad quality work done. They were either too thick, not polished to the tip causing them to chip, and this time, I had them done on Tuesday, 2 days ago and one of my nails cracked completely across. I'm not sure if I will be back. Pat