Genuinely disappointed at the overall experience with Handy Buddies. We hired them to do some touch up work on the walls of the home we just purchased. There were various nail holes and some dents here and there that we wanted to fix, as well as repainting of several of the baseboards as they were all scuffed up. Additionally, we needed them to patch and repaint the inside of all of the bedroom closets, as they were in desperate need of some TLC.
We were originally quoted in the $700ish range for the full job, but the final cost when they were done came out to $960 instead. This was cited to be due to increased material cost, which would be fine if the original quote was more along the lines of X for labor + estimate for materials rather than here is the total price. They did provide receipts to justify the increase material price at least, which was somewhat appreciated. But we did not appreciate the significant underquoting.
Additionally, they wound up showing up late on the day of the job citing the reasoning was due to a prior job running over. We had originally scheduled to meet them at the house at 11:30am, but they did not arrive until closer to 2pm. We didn't initially fault them for this, as we understand sometimes some jobs wind up hitting unexpected delays. But unfortunately, this was not the end of undelivered expectations from Handy Buddies.
The team used spray paint to paint over the baseboards in the home, and only used a small piece of cardboard to block mist splatter. This obviously was insufficient and left a ton of white mist all over our hardwood floors. Additionally, they did not paint any of the baseboards inside the closet, claiming there was dirt. As well as doing a rather lackluster job on the inside closet walls. As we still saw some nail holes left over. And the section of the closet wall that tucks in was also poorly painted, with only 1 thin coat that still had the previous color peeking through. Additionally, many sections of that part of the wall for the closets were missed, as we still saw old handprints and scuff marks that we wound up fixing ourselves.
Babek scheduled time to come back in two days to put our custom closet shelving units for all of the closets back up as they needed to wait for the paint to dry first. This was fine except:
1) Babek scheduled to come back at 2pm. Instead, he messages the morning of at 8am that he's heading over and will be there at 9am. Keep in mind that noone was living at the property at the time so our in-laws scrambled from Sacramento (2hr drive away) to get down there in time with almost no notice. Babek never asked before hand if a time change was appropriate. He simply messaged assuming someone would already be at the property and it was perfectly fine to show up 5hrs earlier.
2) Noone on Babek's team thought to take a picture of the custom closets PRIOR to dismantling them. He spent the entire time he was over trying to figure out (unsuccessfully) how to put them back together.
Additionally, he stated he forgot to bring out the necessary tool to fix our floors that still had spray paint splatter and would message us the next day to schedule time to come back out to fix it. This never materialized, and instead he simply ghosted us. read more
