I needed a few things and heard that this hardware shop had a great inventory. It does! Located in…read morethe Piqua mall, it's easy to find. We looked over the large selection of BBQ supplies. And selected a rub for fish that we wanted to cook a bit later. Next, I needed a strong pair of pliers to work on some fencing. They had exactly what I needed. Lastly, I needed a strong flat screwdriver for delicate work. They had that too! Fast service, great selection, friendly people. As Arnold said, 'I'll be back!'

Great customer service and friendly employees who are willing to go above and beyond to assist you…read more I recently purchased a grill that I was unable to get in my car. They quickly loaded the grill in a Piqua Hardware truck and delivered it to my home. Piqua Hardware store has all your hardware needs and the best part is you don't have to wonder around looking for someone to help you find what you need!

Omg this is heaven for anyone looking for plants and yard decor. So much better selection and not…read morehard to find helpful knowledge staff. Pond, windsprinners, gorgeous pots, alot of premade pots and baskets in all sizes. Everything is gorgeous. I told my mom to not leave me inheritance just some credit here. Seriously I am a huge fan of this place. It's not cheap but it is amazing. I've never seen a garden center that had area for putting the plants in the container right there. Bring the biggest vehicle you own ... we always fill our van .

Absolutely amazing selection! I spent a good two hours looking at everything they had to offer and…read moreI left with way more than I anticipated buying! Fair pricing and amazing selection!!

As a landlord I am always on the look-out for good used appliances at decent prices. Decided to…read morecheck out Prestige. My salesman was very friendly and knew about the appliances he had, both on the floor and in the back. Pros: Friendly staff. Constantly changing inventory. Staff willing to bargain with you. Financing is available. Cons: Small location makes the display of appliances seem a little cluttered, but that is not so bad. Delivery fees seem high to me... Prices seem a bit high for what is offered. Note: The salesman admitted to me that they buy used/discarded (i.e. refurbished appliances) from a Big Box retailer (you can guess). These are the applainces the retailer removes for free when you buy a new fridge or washer. So, you are basically getting someone else's headache with a very limited warranty. It is not necessarily a bad business concept, but it is one that is inherently compaint-laden simply due to the products being offered.

Sold me a broken fridge and refused to fix it or replace it. Sent a repairman who said it is…read moreunrepairable. I never even got to use the fridge.

Bathroom inventory wasn't bad but service is barely above a pulse. Might as well have a McDonald's…read morekiosk out there were you order things for yourself. Employee acted like they wanted to be anywhere else and didn't bring up topics like hardware, lighting, flooring, etc. Maybe a class in sales or customer service would be a good move by management.

We purchased our hot tub exactly 2 years ago from February 2026. It was leaking so we made a…read moreservice call. Our hot tub is under warranty and per head of service operations... Our chemicals & water are is great shape. Our leak is a known hot tub issue. What upsets me is fact that this leak was not any fault of ours on AND trip charge is $149 up to 20 miles and $3.0 every mile after! ( sorry but we purchased from you; if traveling is an issue then I'd say DO NOT SELL out of you area! Our trip charge was $242 + service charge 1 hour $120 and part $35... total $424.79.. that is not a price you'd think of receiving when it's under warranty! After making a few calls and explaining this, no one seems to care! With that said I wouldn't buy from them nor recommend! I bought this for health reasons; I'm in total shock And very upset! ( how can a garage door company just down street from them only charge $178 for a trip charge and not price gauge you for not having their product!!? or being out of their range for service?!)

The salesman was very good at selling the product. We were shown and given a wide variety of…read morechoices of materials, hardware, styles, colors, and options. He was an excellent salesman. We had a bath in our home renovated by a local Bowling Green company one year before we spoke with ImproveIt! Hence, we thought we had a source for good and recent comparison service, installation, and material quality in our home. We called the local company, however, they were booked up for a couple of months, so we called ImproveIt!. The installation for the ImproveIt! project was a bit troublesome. First, the installers wanted to change the installation date to an earlier date. We agreed to do that. However, the day before the new installation date, the installers called and moved the date back to a later date stating that they did not have all the needed materials. This, in our mind, was a strange turn. Second, the installers did not have the correct ventilator/light that was specified in the contract. It took a couple of weeks and several return visits by the installers to correctly install the right ventilator/light. Third, while the installation quality was adequate, it was not the same quality craftsmanship installation as what the local company did. Fourth, the shower head, hand shower, and valve quality was of much inferior quality than the hardware installed in the other bath by the local company. I would not have agreed to the quality of ImproveIt!'s hardware had I known what it was at the time of the sale. The installed hardware was or is of the least-expensive grade hardware that I found at The Home Depot. We also request a raindrop shower head that would extend out a couple of feet towards the center of the shower like the shower that was being replaced. We did not get the extended shower arm. The installers were very kind and professional in their work. They did a great job at cleaning up.

Ive had everything updated in my home. Kitchen, all bathrooms, & windows. I used one company…read more.. @ImproveIt on each upgrade ive had problems. Idk why i made the stupid decision to continue to use them. I give them a 1 out of 5.

These folks are excellent. Incredibly high-quality furniture at very reasonable prices. Great…read moreselection too! Highly recommended!