Rand's has been our go to hardware store for 60years (that's where dad shopped) and I was there…read moretoday and they were great. Had some chainsaw chains sharpened. He wasn't too busy so he did them while I waited. Bought some supplies for my Stihl saws too. This past winter I needed a new burner nozzle for the oil fired boiler- they had it! I'm always impressed by what they have. Was disappointed to learn they ended their equipment rental business though.

These people are always so rude. Customer service is non-existent. Go to Tractor Supply, Walmart,…read moreand Belletes in Ashland. And if you have to drive a short distance go to The Home Depot in Tilton.

I ordered $2300 worth of PVC trim from this company on 4-27-2026. Lumber department told me one…read moreweek for delivery. Its now 5-18-2026 and still no material delivered. So after three weeks waiting I called and asked what was going on. I was told the material would be delivered be in 5-14-2026 and delivered the next day 5-15-2026. Well the date came and went and still no materials delivered. No phone call, no delivery. This company will just take your money and leave you hanging then blame their distributors. Their problem is now yours, and you get to pay for it ! I will never trust this company again !

I always have great friendly service when I go there. Everyone is always willing to help find…read morethings. One time I was trying to find a part that didn't exist. The person,(I'm sorry I forget his name) was very helpful and worked with me trying different options by piecing pipe and flanges together to get to what I needed. Probably spent 1/2 hour with me trying to figure something out. There have been times when I walk in 5 minutes before closing needing a propane tank refilled and they have no problems taking the time to do it. Will always continue to go there as long as things are as they are today.

Best hardware store in the area! The staff are super kind and the store has everything. Also there…read moreis a store cat called Shrek who is a very nice cat.

Great hardware store. Ben is incredibly helpful on all the Stihl products that you might want to…read morebuy. The staff is just really really helpful, Miranda is just great she knows where everything is in that store.

Ever since the transition to Ace, this establishment has better quality products and more quantity…read more In addition, it now serves as a drop off for UPS saving us from going to Plymouth to return items.

Ran into the store at 5:57 right before closing and they were really helpful in showing me where…read morethe ear plugs were. The store looked amazing so will be going back.

They seem to have everything and the service is excellent. I shop there often and I'm never…read moredisappointed.

My standard for judging a traditional hardware store (as opposed to a big-box store) is how often…read morecan I get what I want? Aubuchon in Meredith usually has what I need, often has things I can't find elsewhere and always has helpful and friendly service. Prices- sometimes a bit higher than the big box stores but usually pretty good, especially when you consider the convenience. I really like shopping here and will continue to support this local store.

Everyone at the store is so kind and I feel like I always get one of the family member owners there…read moreto help me. They allow you to be as naïve as you are, and treat you with such respect, and they have such great knowledge.

We needed to ship a large painting but it was too large for a usual UPS box. Mike and Spencer…read moreCampbell took great pains to package the item appropriately and had it sent to us at a extremely reasonable rate. It arrived in perfect condition.Thank you Mike and Spencer!

Rocky's Hardware occupies the footprint of the old and iconic Clarke's Hardware in the New London…read moreshopping center. Read Clarke retired after a lifetime of commitment and service to the community and this store was sold to Rocky's Hardware, a New England chain based in Springfield MA, with 48 stores including in Ohio, Pennsylvania and Florida. Rocky's is family owned. Although most of the original employees are no longer working there, it still remains a super community place in small-town New England. The employees are super friendly and eager to assist. The Ace Hardware affiliation means they can take advantage of a worldwide supply chain. Since the turnover, stock variety has visibly increased. Another addition to their offerings include online ordering. It was sad to see the old family move away. But if it had to, Rocky's is a welcome presence in the community.

Excellent service taking car of making a new key for our chevy cruze. Larry was super kind and the…read morekey was a very fair price. They are the only hardware store within about 35 minutes of us, and we were very happy the level of service. Multiple people asked if we were being helped or had questions as we walked the store. Highly recommend!

Not happy people working there. They are a UPS shipping station, but not a single person was…read morefriendly about helping us. Will take our business elsewhere.