I had a new furnace installed and the entire process was fantastic…read more It started with Austin S who is the manager. He knew I was in need of a new furnace and he reached out to me that they were having a special that week so I took advantage of a great offer on a new Lennox SL furnace. Then I had a few questions on my estimate and spoke to Ashley who was so attentive and clarified everything for me. My installer was Ben E who had serviced my furnace before, did a great job on the install. I feel very comfortable with Ben because he is so knowledgeable and kind. Ben had an apprentice Jack S who assisted him that day and installed my new thermostat. He was very polite. The following day I had a few questions and Tristan M, another tech came out and answered all of my questions and concerns. I have been with Roman for many years and I stay with them because of their expertise and they really want their customers to be satisfied with their work and it shows! Thank you all who helped me. I don't do well with changes and they guided me through every step!!! Thx, Sara-your long time customer

Service worker was arrogant. He didn't do much except change my $360 for what he never said. Then…read moregot charged $300 for two outlets which I had and I could have put in.

The work was done well I called on Sunday . They came…read moreTuesday to check Work completed on Wednesday The value wasn't as upfront and good as the water heater We had to go out and get our toilet or they would have charged an extra 209 dollars We were so tired we didn't realise all the fine print on the bill. We paid with a debit card we would have happily written a check because when we checked our bank statement there was an extra 3 percent charge on the bill . Say to the customer you know there a fee so the person can write a paper check even though it's a debit card in real time. That was an extra 2o dollars . The boys fixing the water heater were nice. This one told me my cat was old and made me feel bad He's only 12. They come out and do the work and I would call them again but I hope nothing breaks

We received great service from Windy City Rooter from start to finish. They were quick to respond,…read moreoffered a discount, threw in a free sump pump, and answered all of our questions and concerns. Yes, it cost us, but a major sewer issue was less stressful thanks to their professionalism and expertise. They helped us navigate an insurance claim and corrected a previous plumber's shoddy work. If you want the work done correctly, call these guys! They follow code and use quality products. Thank you, Max & team!

Every interaction I've have with these guys has been great. Straight forward. Honest. Won't upsell…read moreyou. Repairs have gone well.

Excellent service from Brian and the installers who put in new sewer crock and pump. Everything…read morewent smoothly. Done in one day and they cleaned up perfectly too. exactly what I wanted. thank you for your great competent and efficient service. Highly recommend and their price can't be beat!!!

Don't guarantee work outside of food or "every day items" clog up drains. So essentially what I…read moreunderstand is that they don't guarantee work. Whoops Deer in the headlights when we decided to ask what work they actually guarantee if not for what they were hired to do..

OUTRAGEOUS - deceptive and fraudulent business practices THESE GUYS SHOULD BE SUED - they quoted me…read morea price over the phone that turned out to be just a truck charge to give a quote. Then they want to charge $900 for a backed up sewer pipe that just needs to be snaked DO NOT USE THESE SCAM FRAUDSTERS THEY'LL RIP YOU OFF

I've worked with Viking Plumbing a handful of times and have had a good experience with multiple of…read moretheir plumbers.

This Matthew(owner) is trying to make it sound like it's the same company that had been trusted and…read moreexcellent for many years and that they just moved to Oak Creek because they needed a bigger facility. It is a big lie! This is a new owner and he's absolutely price gouging and used incompetent workers. BEWARE!!!!

Andrew arrived on time. He explained everything that was done today. He answered all my…read morequestions.

I called Mr. Holland's about a Generac generator indicator light showing maintenance was needed on…read moremy home generator. They sold me on their maintenance plan, and when the tech arrived he diagnosed that the gas line and gas distributor had been installed improperly and that the line would need to be rebuilt. I agreed to their estimate and they sent another technician out to rebuild the line and replace the distributor. He was still not able to get the generator started, at which point he called me to collect payment. I let him know that I wanted to speak with someone about this before paying the invoice as I felt the job hadn't been completed. I was then contacted by the service manager. He told me that they had a signed estimate and the work on the estimate had been completed. I didn't disagree with him, but felt that another service appointment was a bit unreasonable as they'd been there twice already, once to do a regular service (which couldn't be completed as the gas line issue was diagnosed) and once to rebuild the line/replace distributor (which I was told was the issue). Instead of understanding the situation or trying to rectify it, I was told by the manager that the service/work had been completed, let us know if you want us to fix it at a later date, pay the invoice. I was offered a free 1-hour appointment to continue to diagnose the problem, but ultimately turned it down as I lacked any confidence in the company at this point. I reached out to them multiple times over the coming weeks, dealing with their customer service person (Danielle, who was actually very understanding and, in my opinion, their most competent employee), hoping to be called back by a manager. No one ever reached out, and after another week of waiting (3+ weeks after the service at this point) I caved and paid the invoice and decided to share my experience. They did, however refund me for the original maintenance plan charge as the maintenance couldn't be completed/tested on the first appointment as the tech wasn't able to start the generator. The best part of the story is this: I was able to contact another service company who came out and simply bled the gas line and had the generator running in less than 10 minutes. It's since had no issue (3+ weeks). For reference, here's a 1 minute video on how to bleed a gas line: https://www.youtube.com/shorts/eRkxaONoA58 If your generator has an issue, find another service company.

Their website said they would call me and I figured I'd never hear from them. WRONG! I got a…read morefriendly call within 15 minutes to schedule service. My plumber (Dan H.) arrived and was super friendly. I needed multiple things 'looked at' plus new plumbing set up for my refrigerator. Dan gave me advice on the small things and got my fridge water flowing. I did not compare prices with other plumbers so can't comment on that but the service was awesome and I'll be calling them soon for some other work I need done.

Needed at least a cleanout of a 50 year old cast iron sewer lateral. Rozga did a nice inspection…read morejob with a camera snake all the way out to the road, and it was easy to see the significant deterioration causing us problems. We opted to have the basement portion replaced first. It was about a month after I had major heart surgery and the Rozga guys were very helpful covering and protecting expensive tech equipment in my basement workshop from the cement dust that would result from ripping up the floor to get at the lateral. Unfortunately, as part of the plastic curtaining, they were using a staple gun to attach the sheeting to a joist in a hard to reach area, near the central networking hub where there's a ton of wires, and the ceiling and the wires are all painted black. Maybe 20 minutes in, I started hearing a fateful beeping from all our alarm system zone modules that indicated comms failure. I told them I suspected they had done SOMETHING to the alarm bus. Supervisor tells me they were being very careful (which I fully believe) but I show him the dead alarm keypad and tell him "well it was working before you got here." He comes back maybe 20 minutes later with this look of trepidation on his face that I recognize as vendor fear. He sheepishly tells me I'm right and that they drove a staple thru a wire. Having worked with tradespeople for many years, I understood that his fear was that I was going to call some private alarm company, have them come out to do a potentially expensive debug and repair to the system, and ask Rozga to pay to repair the damage. Stuff like that happens all the time. I asked him to show me what happened. It's in a place where the sheeting had to corner and I could barely make out was going on, especially since the black paint makes it almost impossible to distinguish what the heck is going on behind the translucent plastic. Quite frankly I was impressed he found it given how hard it was to see, and I told him so. Then I told him it was not a problem, I had that kind of wire in stock. I then reminded him he had stapled something I do in my line of work and that I could fix low voltage wiring. Knowing where the fault was, it meant I could have my 15yo son do the work under my direction a few days later. No harm, no foul, and no cost. The look of relief was instant. I have occasionally seen people in the trades make mistakes and then dig in their heels, refusing to admit a mistake. Rarely do I see tradespeople actively work to find a mistake that is outside their wheelhouse. I am happy to do business with Rozga again in the future when it comes time to replace the rest of the lateral. Good people, neat work, very pleased with the end result.

T was sent by Carl's plumbing he was professional, friendly and able to complete the job in a…read moretimely manner. He was able to explain the cause and the solution and water pressure has never been BETTER! We will defiantly use Carl's plumbing in the future for any plumbing needs and will request T. Thanks again T for the great job!

I needed emergency plumbing service on a Saturday and they were closed with no emergency phone…read morenumber or contact. I had a leaking upstairs toilet that was leaking into the walls and down to the first floor. Carl's Plumbing is the worst plumbing company ever! Do not ever use them. By Saturday night I had major water damage in the thousands of dollars and they would not even return my phone calls or offer any compensation. I will be taking them to small claims court. Do NOT do business with Carl!

No PICs because people often use YELP to look up restaurants. Well maybe one PIC, of the kitchen…read moredrain pipe. House was built in 1915, and the original kitchen was revealed underneath an awful 1970s remodel when we finally had enough equity for a real remodel. The plumber said the drain needed to be cleared from decades of kitchen waste. My father the cardiologist used to explain to patients when they needed a rotational atherectomy that it was like a "roto rooter" for clogged arteries. He didn't actually know what a roto router was. So I asked the drain guy if his procedure was like a rotational atherectomy, and he looked at me blankly. Well not all metaphors are useful but this service sure is. Quick, efficient, on schedule, and surprisingly clean.

They helped unclog a basement drain due to tree root and was in and out in less than two hours…read more They explained what caused the clog and provided recommended next steps. I would recommend them based on the quick service they performed on unclogging a basement drain. I thought the pricing was reasonable for the service!

I had them tear up flooring and replace the piping in my lower duplex. The individual complained…read morethat there was water running into the hole as he was trying to replace the pipping. I had to tell the plumber to turn off the water. I should not be the expert but that was common sense. The employee from Knights Plumbing then start cussing. I have used Knights Plumbing many times over the years with my rental properties. But never an experience like this. The job cost over $5,000 and the guy left mud on the floor and did not clean up the mess they made. Horrible experience. I am pulling my business and moving to a different company.

Service was good but they are extremely expensive. I also asked for a quote on a water softer and…read morenever received it.