We needed to upgrade our sump pump and battery back up. Sean was fantastic. This second generation…read morePlummer provided us an estimate with detailed information on the products that made us feel comfortable. No pressure, just helpful information. He understood the product and how it related to our peace of mind. Sean was on time a man of his word. If there were delays, he would make us aware of them immediately and do what he could to mitigate effects on our project. He is clearly focused on his customer and their satisfaction. He was always willing to take a call to provide more information,. He's our new "go to" Plumber. I feel good knowing he learned on the job with his father.

Recommended by a friend. Called left message, no return…read morecall. Tried 3 other times during the week goes directly to voicemail

Jeff and the team explain things well, present options and then do good work. I really appreciate…read moretheir service.

I highly recommend this firm for expertise and exceptionally fair and reasonable pricing. Jeff…read morediscussed my issue with me on the phone, giving me best and worst case scenarios and pricing which gave me confidence to book an appointment with him to repair a wobbly toilet. Prior reviews may have expressed concern about punctuality, but there is no way to predict how long a plumbing issue might take to repair until the plumber actually arrives to assess the issue... So trust that your job will be done as thoroughly and well by Jeff or his brother as the one that may have caused a late arrival. I hope I don't have any new problems, but if I do Jeff will be my go-to plumber from now on, and I will continue to refer him to others with the highest rating!!!!

An underfloor sanitary pipe was clogged; could not use any bathrooms in the house without overflow…read moreon the lower level. Alex and Ryan were pleasant, efficient and professional. The work areas were cleaned up well. They lived up to Milestone's motto. Quality Conscious, Customer Focused Every Job - Every Day!

Did a great job on my hot water install. They were also my best quote…read more Dan who came to install my hot water heater also gave me lots of education not only on my water heater and how to keep it in longer lasting shape but also some of my other plumbing issues (for down the line might want to consider projects - such as my main water line not shutting off fully! Ekk) Needless to say it was a smooth process and everytime I had to call as well was very easy especially since they weren't only dealing with me but also my Dad since I don't know much about plumbing so he was calling to follow up on anything I failed to ask and they didn't seem to be bothered. They were recommended to me by my friends and I would recommend them to others.

Telephone number is dis-connected. This place must be out of business. Last contact was several…read moreyears ago andJeff wanted cash or check made out to him and wrote a receipt on a peice of tablet paper and did not use company name on anything.

Please note: This is all my opinion - based on thought, text messaging, voicemails, & actual verbal…read morediscussion. I am sure I am in no way fully innocent either and do not claim to be. Just wanted to prevent other potential frustrations. Request response: "...2 options...cut the pipe and use a rubber coupling or try to remove it from the wall which is the better way but would take longer" - quoted price $400 or less. 6.8: Jeff came to install. When leaving, asked if pay was cash/check, discount with cash. Price dropped $50 - he didn't have correct change, he increased charge to meet his change. Didn't have receipts on hand, wrote an artificial one on another company's paper, stating he'd drop one off that night - never dropped off, told it was going to be 'tomorrow'. 6.9: Still no receipt. "Promise"(d) to drop one off Sunday. 6.11: Jeff at our neighbors house, said "hi" while there - didn't leave a receipt for us, stated he didn't have any more, he would pick some receipts up & mail one "today." We continued to inquire about the charge as only rubber couplings were placed, not actual new piping - what the $400 quote was for - less if he did the couplings. No response. 6.12: Message resent. Response - he didn't know what we were asking. Reminded, still no receipt & questioned charges. No response. Message resent & asking if he would meet us on a pricing point. 6.13: Multiple messages sent, no response. We requested to meet at $250 - "absolutely not." We asked to meet at $300 as the more expensive option was not done, no response. Reported to the BBB, was told we needed to get it down or threatened with attorney involvement. Stated he already offered reimbursement. Explained we were never told anything about any reimbursement to date. We reminded him again that we paid cash & he stated a receipt was already sent, then was told no receipt had been sent. Inquired about the charge, with what I feel, a not so pleasant voicemail. 6.14: Requested to have all communication texted so no one could 'lie'' as accused. Again asked for clarification on job done and price. Jeff's response "open the bottom of the cabinet." Not being plumbers, we requested explanation. Continued to inquire for clarification, we resent a copy of the original receipt, still no updated receipt. Again asked what the job was, to confirm a receipt and $60 were in the mail. Jeff's response, "...all of your neighbors who I do work for on a regular basis will be surprised by the way your treating me...". We again asked what we had been - what job was done, confirm our receipt & $60 were placed in the mail. Received, what we feel, a curt response. We noted that if he couldn't confirm or follow-through, we would update the BBB as they'd requested. He stated he was unclear what we were asking. We again noted the prior. Pics were then sent by us showing him the job he'd done & the areas on the wall that would need repair (Never divulged to us). We again inquired about the job for clarification & that the rubber coupling was supposed to be the 'cheaper' option (& cash = discount). No response. 6.18: Jeff was at our neighbors home, we requested a receipt & our return of funds ($60). Jeff met with us, told us his short life story & what he did (we think based off the pictures we previously sent). I tried to explain what our thought process was for our frustration. Jeff walked away, didn't want to hear our thoughts, he "didn't care," & he'd write up our receipt & give us $50. Confused - we agreed on $60... Receipt left = interesting, in our opinion. More detailed & new total overall charge = $312.90. Why were we charged $400 on the day of completion? Paying cash = discounted rate - quoted $400 (the day of, for a job I'd come to realize wasn't done), discounted to $350 (same day, paying cash, he had no change, charge increased to $360), new receipt now shows overall charge of $312.90 - if we were originally given a discount of $50 (paying cash - we thought it'd be the same = a total discounted charge = $262.90), were reimbursed $50 = bringing our total that we physically paid to $310 - with an end "cash discount" of $2.90. At one point, lying was discussed, I have done my best not to. If you would like any proof of any of this, I have receipts, voicemails, and text messages to prove it.

after trying 2 very popular companies, that were very expensive and still didn't solve my issue; j…read morer plumbing fix my leaking pipes and was very affordable. S.Thomas

I called and explained my problem, They sent out a plumber who was not properly equipped . so he…read moregave me two option. 1) cut open my drywall, or 2) he could run and get the tool he need . Would have been nice if he would have told me it was on my time, his fault not prepared not mine. So when I stopped at the office to question the bill they gave me the run around. telling me there were a million ways to get out a broken pipe piece before needing the tool he actually needed. A million and one ways I guess. Don't bother talking to the owner, he is no better.

This was the third time we've used Wilde and once again we couldn't be happier. Our hot electric…read morewater heater had begun to fail at our lake cottage. I called Mike and explained the issue. He said he suspected one of the heating elements has failed. Because of schedule issues told him it would be difficult to meet him at the property. He told me not to worry about it and he would take care of it. Mike came out a day or two later first to diagnose the problem. As he suspected, the elements needed to be replaced. By the end of the day the elements were replaced. He contacted me to let me know the status and left the bill on the table. I thought that was it, I was wrong. Early the next morning Mike text me that because no one was at the house he was stopping by to check and make sure everything was operating properly. Now that's taking the extra step. Thank you Mike. Tom

Our water heater started leaking on July 4th. I asked for estimate, and Mike called me first thing…read moreon Tuesday morning and was able to come out the next day. He replaced the water heater quickly and was cheaper than other estimates we were given.

i've used mike ingrilli plumbing many times over the years…read more each time, whether a minor issue or a relatively major disaster, their service has been timely & expert. also important to me has been their kindness and courtesy. i recommend them without reservation. kay

Don't EVER use Ingrilli plumbing. They admit of misrepresentation, falsification. Instead of coming…read moreback out to finish the job they chose not to. The plumber KNEW he was on camera when looking at the camera and making a statement. Their outright refusal to make things right "we know it all" attitude from the top down because Mike finally returned a call on the 3rd attempt. I have their Ingrilli receipts, in their truck, their uniform and they admit of wrongdoing. YET won't stand behind their work!

Thanks for Milwaukee Plumbing for helping us so quickly and efficiently with a new water heater!…read moreWe're in the process of selling our condo, and after an inspection we realized our water heater, though still working well, was at the end of its life. We called MKE Plumbing and the sent someone out within a few hours to take a look. Later that afternoon we received a call from the company confirming a quote and what it would take to get this project done. We have a unique situation in that our water heater is suspended from the ceiling, pretty high up above our washer/dryer, and it's also an unusual size. The company was able to book us in for an official replacement within a few days, as all they needed was to wait on the parts to arrive. Steve came on a Tuesday morning and was both approachable and accommodating. He helped my husband remove and replace the closet door blocking the space, and assisted in getting everything back in place afterward. All in all, the (seemingly tough) process took about five hours. We were charged roughly $2200, compared to quotes upwards of $3000 we received via phone from other plumping companies. Hopefully no return repairs but they certainly got a difficult job done.

Fast, efficient, reasonable pricing, friendly service (Andrew) and cleaned up all the mess.read more