This Express outlet store was smaller with limited inventory, compared to some of the big stores I…read morehad have been. Still there's a good number of varieties in products for both men and women. There was a whole section dedicated to sale items. Prices are good after discounts. Staff are nice and pro active. I got greeted and was asked if I needed help with anything. I went around the store but didn't find anything interesting in men's section.

Came here during the Christmas holiday to exchange some panties I bought online. The store was…read morecrowded as expected. Their 5 for $30 panties table was super messy but yet super bare. A lot of panties were gone but the ones that remained were tossed around and no longer neatly folded. I wasn't able to fine what I wanted because all the smalls were gone and all the good fabric and styles were too. Figured they'd have more merchandise out because of the holidays; or if they did, they sold out fast!

This store is on the small side but it gets the job done. It's jam packed with merchandise. The…read morestore was super organized. The impulse items by the registers make great gifts, as well as their gift cards. I'm on the email list so I get tons of notifications about deals and coupon offers. Sign up for them!

This TH store located inside Charlotte Premium outlet is relatively small store. It was clean and…read moretidy. They got products for men and women, but too many for kids. There are some accessories by the checkout area as well. Prices were decent including the sale discounts. Saw few associates helping customers with checkout and tidying up store as it was almost closing time.

We were hopping around the north and south Carolina borders and found this great outlet mall. I…read morereally don't like to shop, but figured that since it was an outlet mall I would check it out. We needed to get clothes for the kids, even though they wouldn't be wearing them to school. They still needed new clothes. Growing like weeds! We came into this store and we're very surprised at the size of the store. Not only was it big, but they had something for everyone. Girls/Boys, mens and women's. The kids weren't with us so we had to make some guesses on sizes. I figured that if something didn't fit my son, I could wear it myself. Tommy can be fairly universal. The staff was very helpful. The store was clean and there were a variety of sizes to choose from. We came out with bag full of clothes. And a great discount!

Great store, lots of good makeup by nars, Laura Mercier, and I got my FAVORITE Deorderants with the…read morebotanical fresh scents like frankinscence, sage, lavender. These are awesome cuz I travel a lot and like to feel refreshed. I won't return to this location cuz beggars and bums stand at the beginning of their entrance ramp asking for money. When I told their security guard- he gave ME THE NUMBER to call parking lot security to report it. He should tell them to get lost or move away or the TJ maxx manager should call. I'm a customer there to spend money --not to work free-- doing security. The gas stations in this area are 40 cents higher. I won't return to this neighborhood

This T.J. Maxx is in the same plaza as Home Depot and Firehouse Subs with plenty of parking…read more During my visit to Charlotte, my husband and I, along with our little girl dog, ended up coming to this plaza to return something to Home Depot (yes both Home Depot & T.J. Maxx are dog friendly stores). Afterwards, I decided that I just wanted to pop into T.J. Maxx just to browse (which is dangerous for the wallet by the way because you never know what you may end up walking out with). Well we headed over to the luggage area, which is on the left hand side when you first walk into the store. I saw the cutest Hello Kitty (hard shell) carry on luggage and knew I had to get it (lol). This Hello Kitty looked rather sporty and the bonus with this luggage was that it came with a small duffle bag, 3 piece packing cube set and a Hello Kitty head luggage ID tag. The original price was marked as $100 (which seems to be the going price if you look on Amazon, that hard shell carry one Hello Kitty luggage is about $100) but was on clearance for $59 (prior to tax). So I ended up purchasing this cute set (lucky for me that I was flying home on Southwest where you are allowed 2 check in bags for free, so I didn't have to pay extra to bring this back with me). The employee who rang me up was friendly. She smiled when she saw our little girl dog and also complemented me on the Hello Kitty luggage find too. But with T.J. Maxx and similar stores, you may not always find those hidden gems on the first visit, but over several visits. But I think that is what makes shopping at T.J. Maxx (and similar stores) all the more fun. If I lived in this area, I would most definitely be a regular.

Awesome job Cody store manager! I was able to find a different size for an Ariat riding jacket,…read moreexchange in store and he had ready at counter. Drove an hour and so grateful had in stock! Thank you again!

Renee was super helpful when I went to buy some new Birkenstocks. She knows her shoes. Renee went…read moreabove and beyond for me! I bought 2 pair, one of which was on a super sale! Thanks to Lebos!

After American Airlines somehow had my bag half unzipped leading to one dress shoe lost, I needed…read morenew shoes before heading out of town again. Off Broadway to the rescue. Frankly, I don't shop for clothes or shoes very often so my wife had to point me to this place as I only knew the Best Buy existed in this shopping complex near across from Northlake Mall off Harris Blvd. The selection of shoes was very broad with a variety of price ranges from which to choose. This included a decent array of size 14's which can oftentimes be a problem to find. I found a pair I liked quickly, tried them on, they fit well and there you have it, sold! Throw in that she got a new pair of brown boots for the buy one get one 50% off deal and we both walked away happy.

Always a great selection! Customer service has always been available and ready to assist.read more

Came here to mainly look at the kids and baby section. They weren't busy at all and I was surprised…read morefor how long I was there no one greeted me or asked me if I needed help. Overall, the store is pretty organized. I got a lot of clothes for my niece and nephew. Most were on sale. I checked out and noticed a few of the items that were advertised (they weren't on clearance but had signs) did not scan the appropriate price. I questioned it and the girl changed it without any issues. Store is nice and convenient to avoid the mall but I wish the staff was friendlier.

This gap store is conveniently located for me so I decided to stop in the other day to see if I…read morecould find some new jeans or khakis. Unfortunately, the shopping trip was a bust as I didn't find a pair of pants or jeans that I wanted. However, the employees were helpful and friendly and overall selection was not bad. They had a pretty big selection of sale items including pants/jeans, shirts, sweaters, etc. Also, l did spy a nice jacket on my way out the door, so I may be stopping in again soon to try that on.

I had a few things i needed to return. I had the JCP receipt/invoice. On the invoice it said I can…read morereturn in store or by mail anytime anywhere. I went to customer service to return and one item went through just fine but for some reason they were having trouble processing the other item. What irritated me was she the lady at the desk tried to process it once and pushed my item to the side and said she can't return it. She didn't even give me an explanation. I asked her why and she said she couldn't find the item. I showed her my invoice that showed all the info and she was still having trouble. She made it seem like that was it. I asked if there was a manager she could ask and she finally did. It was annoying because this whole process took 15 minutes! And she kept using different computers back and forth and they didn't have a merchandise credit card for my store credit at the desk. She had to call someone to bring it to her. The manager finally came and fixed the issue but this was such a hassle. Super unorganized. I would have no desire to come back to this store ever.

We were at the mall this weekend and happened to stop by JCPenney to check out mattresses. After…read moregoing to a mattress store last month and going through the annoyances with a salesman hounding and hassling you, I can say shopping at a department store is much nicer! We had a sales staff member come up and ask us if we had any questions or needed any help, but also explained how the layout was - firm beds on one side, medium in the middle, and plush on the other side, with some beds set up where they are split with both types. After that she let us be (much appreciated) and we just played like Goldilocks going from one bed to the next and back and forth to determine with ones we liked. We determined a couple top contenders with our favorite and decided to leave to do some research. Upon coming home to do research, I was shocked to see how over priced JCP was. JCP had the bed we were looking for on sale for $1800 in store, but then had it on even bigger discount at $1100 online. Why not advertise that price in store? Then I saw that a number of stores including Macy's, a mattress store, and Costco, all sold this same exact bed for $500-$700, so all these stores were within a reasonable range of one another except for JCP. Why? I didn't bother to go back or contact JCP online to see about price matching and instead ordered from Costco. JCP might want to start thinking about being in line with other stores and being more reasonable, or they will be on their way out like Sears.