From staff to the Dr. They are the nicest, compassionate set of woman in the medical field in a Dr…read moreoffice I have ever met. I forgot her name but the Dr, with the short hair is really kind and cares and answers your questions. I recommend Douty urgent care to anyone who is in need of medical attention.

I walked in sick and in pain from a sinus infection. They examined me promptly and called in my…read moreprescription. Nice staff.

All staff was super nice and professional. Everything was very clean and inviting. I had Derrek,…read morewho was just fantastic. He seems very knowledgeable, listens for feedback etc. I feel lucky that I happened to get him and will be trying to get him each time now! All around great experience!

Starting with phone appointment to checking in, we were very happy with our first appointment at…read moreBacci & Glinn. Our Physical Therapist, Derrick Gruen PT was so professional and patient. A very knowledgeable Therapist, not only helped us to start getting movement back in broken ankle but taught us how to do the most we could safely at home. discussed what to expect and when. We were very impressed with the whole facility. but especially Derrick Gruen.

I've seen many Doctor's about my ear problems, Yet this clinic truly does car about you as a person…read moreand a patient. They help you in anyways possibly yes they even go out of their way to help you. I'm very appercaited the new office they have and i hope they stay there for a long time. if your in need of an ENT Doctor, then you need to se the ojnes who care about you as a person and to me that means alot. With ENT Visalia you can't go wrong. My best to you all. BTW, I like the new office.

Called 6 weeks ago to set up an appointment. Conversed with staff via text messages about the…read morepurpose of the appointment and insurance information. Received a call the morning of the appointment for the doctor to cancel and say they didn't deal with balance issues. Very unprofessional. Wasted 6 weeks waiting for the appointment.

Everyone in the office is SO NICE. Dr. Shin was very kind and compassionate. He listened to my…read moreconcerns, and took care of the issue. I HIGHLY recommend Dr Shin for any ear, nose, or throat problems.

I had a mini facelift and am very happy with my results. I will be having another procedure the…read moreearly part of next year. I highly recommend Dr Shin and his staff. They are all very professional.

I've been going to this office for over a year with a job injury . They've been nothing but,…read morewonderful to me .. no wait time I get in with in 10 mins and out within 15 mins! Medical assistants , staff and NP are super great and kind!

This was the WORST Experience I've ever had at a doctors office. I was LIED to by Doctor Nourlie on…read moreseveral occasions. The first lie was that he couldn't give me certain medications that would help my pain due to the fact that I'm type 2 diabetic. He just gave me Tylenol and ibuprofen, also biofreeze. The second lie was that my insurance company through my work hadn't reached out for the x-ray, CT, MRI or PT. It took a WEEK of going back and forth to his office for him to tell me I had to go to the ER to get a CT scan. The reason was, because when he told my wife and i "he was still waiting on the insurance company to get back to him to approve it", my wife and I had just gotten off the phone with the insurance claims person who had said those have been approved for "several days." That they were just waiting for him to get it done. When my wife confronted him about this, his jaw dropped and he said "why are they lying" and tried to blame it on the company. Which is funny, cause after my wife said that, he was able to "finally" get the x-ray done. He said that "his hands were tied and that he's done everything he could legally, i.e. giving me Tylenol and ibuprofen, putting me on several work restrictions but not fully taking me off" was all he could do, that if he did anymore it would be his job on the line. But if it was any other place like "family healthcare" he could give me everything i needed. But for the CT scan and MRI, he told me to go to the ER" to get it done, because if I waited on my insurance to take care of it, i would've been waiting for at least 4 to 6 weeks. So off to the ER we went, That was another 5 hour wait in the emergency waiting room to get a CT scan done. When asked by the ER nurse why I haven't taken anything for the pain, other than Tylenol and ibuprofen, she offered the same medication he told me he couldn't give to me". We explained what he had told me the first day i saw him and she looked confused. She said she's never heard of that before, She even asked the doctor if a type 2 diabetic couldn't take the medication in question and even he was confused on why this doctor would say such a thing, that hey could've helped me in the first place! They instantly gave me the pain meds and it helped a great deal relieve the non stop pain i had to go through that entire week. I am still facing the struggles and pain of my incident, but i could have been in less pain sooner, if i had not been lied to multiple times by this doctor. Even the ER Nurse said all the running around caused more inflammation in my lower back because the constant movement of going back and forth. Also, when i asked him to give me a few days to rest, he told me: "I'm not going to take you off work, your company is going to have to do that, cause I'm not going to. The ball is in their court." This was by far, THE WORST Experience I've EVER had at any doctors office. Would DEFINITELY NOT recommend this place for ANYTHING! After speaking with my insurance company I found a new doctor thankfully, i have to travel 45 min out to Fresno now, but it's worth it. I will not be seeing this doctor anymore, i give everyone reading this a warning in advance. That you will be lied to, they will not take proper care of you, you will get the run around. This doctor should have his license removed.

I went back for a epidural on my lower back right side. I did not want to keep taking topical…read moreremedies. Voong took me in one day and then saw me the next day, knowing my history. Excellent service. Thanks. Great Doctor, no skipping procedures. No additional pics.

Very unprofessional and rude. Would not recommend. Went to him to for pain management and he…read morelaughed at me.

I've been to Baum 5 Star several times and always was able to get in quickly and greeted with very…read morefriendly and knowledgeable staff. I have recommended this establishment to lots of people yrs ago and they still go there as well Everyone is happy with the medical there

I get a monthly IV infusion in their IV lounge. Very friendly staff. I have zero complaints.read more

Appointment was at 9 15 am I was there on time, got home 2 hours later, went right home after…read moreappointment, live 10 minutes away, way too long to spend at a clinic. Appointments are made every 15 minutes but can't be done on time.

They ordered tests that weren't covered by my insurance, then made me come back in to tell me…read moreeverything looks fine which cost me another $50 copay. My visit to these grifters cost me over $500 for nothing. They could've just called me to tell me everything was fine.