My actual score is .2 but that and not a 0 star, because the highschool kid who I complained to…read moreactually sounded like she had sympathy and was going to try to get it fixed for me. I took my SUV in to get a car wash, and was disappointed when it was still almost as dirty on the back of the vehicle as before it was washed. I asked one of the young ladies and they said that this was due to the shape of the vehicle, but, as I mentioned above it sounded like she cared and would get the manager. . Ok so, all the other car washes that I go to in other areas can do it, but at THIS car wash, it's my SUV' design that prevents it from getting clean. Gotcha, geniuses. I asked for the manager and he came and repeated the same retardedness. He offered that I should sign up for a $45 detail. I said that for $25 at most places in eastern northern VA, (at the time) I get just as good a job, or better, than his $45 job. I went further to explain that the reason why the other car washes get the back of SUV's clean is that they pre-wash the back of the vehicle before it goes through. Yeah, they actually had the forethought to give the kid who operates the machine and puts the plastic cover on all rear wiper blades, a bucket with a brush and soapy water for this purpose. He said that he can't afford to do that because of the higher income in areas like Fairfax and blah blah blah. The man made no sense. I told him also that in those places, the per capita income may be higher but they charge less for a much better service. , I reminded him that they also wipe the car dry and use windex on the windows. The only way to get a car that looks ok from this place is to pay them over $40. Go somewhere else.

Thought this place looked nice and ventured far out if my way only to be disappointed. I pretreated…read moremy rims with my own rim cleaner to loosen dirt and it still didn't work. I even bought the $16 dollar wash. It left the whole back side of my car dirty as well and all that was on there was some dust. Very disappointed

I've taken my car in twice for a full interior detail in the past 6 months and both times I…read morespecifically asked for them to remove the sticky residue left by a sticker on the windshield. The first time I was told they were out of adhesive remover. The second time I specifically made sure to point out the residue and that I wanted it removed. Was told it wouldn't be a problem when I dropped it off, but now they're out of adhesive remover again! Guess the moral of the story is don't bring your car here if you actually want more than a vacuum. They have lost my family's business.

Great staff! They treat your car like it belongs to them! They act like ur family!…read moreEasy going and hard working! Best car wash around

I recently visited the Winchester VA - Crossover location and tried their complimentary Premium…read moreWash service. The overall cleaning was satisfactory, but there was one area that could be improved: the tire shine. However, Lexi, the friendly staff member, promptly took care of this issue by manually shining the tires. I highly recommend this service to anyone looking for a quick and efficient cleaning experience.

Highest height vehicle that they can take is 7' 3". I need…read more7'6". They did recommend a place down the street looks like they can accommodate me but unfortunately they are closed on Sunday.

Great customer service. Great attention to detail. We have monthly plans on several cars.read more

I have all of my cars washed at White Horse.. Staff very friendy and does a great job!!!read more

After multiple encounters with a couple of big clouds of bugs, we were in need of a car wash and…read morewas glad to find one conveniently located here at the Circle K. The automatic touchless wash did the job, and it has a good drying cycle at the end too.

I searched the town for a gas station that had a car wash. This was the only station I found. Not…read moreonly did they have a car wash, they also gave me .20 (20 cents) off per gallon for buying a wash with my gas purchase. Not a bad deal when you are getting 28 gallons of gas! If that doesn't knock your socks off I have one more little nugget of info for you... Not only do they sell gas and car washes... they sell LIVE BAIT too!

My wife had her car (Jeep Compass) in for repairs caused by a somewhat minor collision (not her…read morefault fortunately). She picked it up yesterday (Aug 12th). When she came home she asked me to take a look at it. First i asked her was she happy with the work done. She said she thought they did a good job. After I looked at it, I could only saay that they did a great job. They will be first on our list, if we ever need work done again.

Sterling collision Is the best place to deal with to go to I highly recommend it the manager is…read morevery patient and very helpful and I recommend it to friends and family and everyone I know they know what they doing fast response fast service fantastic result at the end of the work very Reasonable prices this is the only place in front Royal thank you so much always alsk Craigo Belford

Seriously, perhaps the corporate headquarters came down to ensure customer service was prioritized…read more This was by far the best service experience at any mechanic I've ever been to. Every attendant handed me off to the next person as appropriate and then toured me through the small waiting area for complimentary coffee, bathroom, and TV to change at will. Each service member mentioned it too! Then, the guy (Josh) doing my car went through everything with me and showed me prices with choices and made recommendations based on my situation without the high pressure. I felt like everyone here had literally just read the communications rule book on how to treat people. I only went in for an evening oil change, but they topped off all my fluids and vacuumed the car for free! A service that Jiffylube provides to its customers. Although I don't live here, I will certainly be heading back to another Jiffylube in the future, at least if they're all like this!

I had been satisfied with service at this location in years past, so I went again. I told him I had…read morea coupon and they said just wait till I was finished to show them. They did the work. When I go to pay out, they inform me my my 50% off coupon that I'd gotten from jiffy lube email would not be honored by them. Okay. I go to pay with an online gift card that I knew I had nearly $200 on it. The guy argued with me that it had expired because it had a code on it. I knew it was not expired because I had just purchased it and used it on a different vehicle. The young man that checked me out was quite rude and dismissive. He discovered after he entered the card number, it was indeed valid. The whole experience was extremely annoying and he was quite rude. And now I just discovered they did not even bother filling my empty windshield washer fluid reservoir. Makes me wonder what else they did not do. They did not by the way, tell me anything about the conditions of any of my filters. I feel like it was a very half-assed job and after the way the young man was at checkout, I will not be going back to this location.

"Amazing work ethic and communications in the RV service industry."…read more In the DC metro, good RV services are hard to come by...but Ace is a rare find! They respond to texts within minutes, call you back promptly, do a great job of letting you know what to expect with scheduling and costs. Ace kept us informed of potential delays (e.g., parts) and the reason. Spontaneously sent videos and photos of the work in progress and completed. In the end, completed our job weeks faster than expected AND at a lower price than expected. Our camper looks great and everything checks out repair-wise. I'm not going anywhere else in the DC metro for RV work. I strongly recommend Ace's work AND their work ethic!

My wife and I were looking at pop-up campers casually, and saw one listed for sale at Ace. We…read moredecided to drop by just to take a look - the staff was so friendly and helpful, and the sales associate that helped us out was very attentive without being pushy, and never tried to give us a "hard-sell". We were so happy with what we saw, that we decided to pursue a purchase, and Ace made the process super easy. We're pop-up novices, and the whole team took a couple hours out of their day to walk us through everything. We felt appreciated the entire time we were there! We had some wear and tear service work done, and the work was completed expertly and quickly - I was really impressed. I'll definitely be talking to the team at Ace again in the future!