My actual score is .2 but that and not a 0 star, because the highschool kid who I complained to actually sounded like she had sympathy and was going to try to get it fixed for me. I took my SUV in to get a car wash, and was disappointed when it was still almost as dirty on the back of the vehicle as before it was washed. I asked one of the young ladies and they said that this was due to the shape of the vehicle, but, as I mentioned above it sounded like she cared and would get the manager. . Ok so, all the other car washes that I go to in other areas can do it, but at THIS car wash, it's my SUV' design that prevents it from getting clean. Gotcha, geniuses. I asked for the manager and he came and repeated the same retardedness. He offered that I should sign up for a $45 detail. I said that for $25 at most places in eastern northern VA, (at the time) I get just as good a job, or better, than his $45 job. I went further to explain that the reason why the other car washes get the back of SUV's clean is that they pre-wash the back of the vehicle before it goes through. Yeah, they actually had the forethought to give the kid who operates the machine and puts the plastic cover on all rear wiper blades, a bucket with a brush and soapy water for this purpose. He said that he can't afford to do that because of the higher income in areas like Fairfax and blah blah blah. The man made no sense. I told him also that in those places, the per capita income may be higher but they charge less for a much better service. , I reminded him that they also wipe the car dry and use windex on the windows. The only way to get a car that looks ok from this place is to pay them over $40. Go somewhere else. read more

Thought this place looked nice and ventured far out if my way only to be disappointed. I pretreated my rims with my own rim cleaner to loosen dirt and it still didn't work. I even bought the $16 dollar wash. It left the whole back side of my car dirty as well and all that was on there was some dust. Very disappointed read more

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Ive been disappointed lately with the service. I purchase the top wash and very little soap comes out if any at all and at the end the blower only lasts for 10-15 seconds. Yesterday, I got the soap but no brushes, rinse, or blower?? read more

Pretty sad situation here. They charge you $15 to rinse off your car. They don't vacuum, they don't wash the windows... I can do this myself! Meanwhile, they just have a bunch of kids standing around chatting and doing basically nothing. I'll go back to five star in Winchester. read more

Given this car wash a try and it worths every cent. The staff is very accommodative (there is a old guy around to help confused customer with the check out station) and the main point is my car comes out clean and shiny . That's is all: 5 Star. Coming back for sure. read more

The best automated car wash around i guess. Quick and thorough wash for decent price. Will use it next time i am in town

Worst car wash ever. Would give 0 stars if I could. Will never go back here. After bringing my car through, it is still completely dirty. It didn't even wash all the soap off my car, after driving slowly through it. Waste of money. Very disappointed. read more

Was at car wash earlier this afternoon while passing thru to Stephencity. My F150 was dirty and in the past as a inter bake employee (4) yrs ago I told my wife to pull in there because the car wash in my opinion was the best. I bought a $12.00 car wash (that says on internet has bug buster included)and after wash I got out and inspected the running boards had mud / tailgate and rear bumper were filthy and there were still bugs on front. I asked if I could run thru again and who ever that guy was told me I had to buy another package. I got all kinds of run around. Then 3 other guys came out and 1 was supposed to be manager. After 10 min I could see I was going to get no where and left feeling shafted. If this keeps 1 other person from a car wash they lost 2 and hopefully word of mouth will prevail. I personally would wait till I get to Peterson's in valley ave. I wouldn't rate them at a 1 star. Please don't waste your time William Scruggs read more

My car came out beautiful. Easy to use. Vaccum is included with the wash which Is a great deal. Vaccum suction is strong. Glad to have my money's worth. Will definitely recommend. read more

I was visiting my relative from this town and my car were mess, so I decided to get my car wash before I meet my relative, and I'm glad I did because it was fast and convenient, and price were fair. Most importantly, it come out clean, and I'm happy with the service. read more

I've come here many times and these people were the rudest they always have an excuse why something can't be done don't push your mirrors and don't ask to see if they're automatic and take a chance of ruin your mirrors yet again I paid for expensive car wash and got less than what I paid for there's a car wash in Winchester that does it touchless and does a much better job for less money they don't clean the outside of your windshield and if there's bugs on it they just let it go and let you make mention of that you paid $40 what kind of crap is that I'm not asking for a full detail but it least make the outside look good and white whatever the car washed and get off or make the price of your car wash less if you have car mats they won't take them out to clean them or blown off or just have hazardly vacuum not to say that the car mats you should get underneath the car mats to I guess I'll just have to find another car wash or go to the one in Winchester don't waste your money read more