I made a project request for TV mounting and was able to get in contact quickly with Anthony who…read morewas able to give me a quote and availability quickly. He also quoted me for mounts in case I didn't want to buy them myself. The team (Vincent and Andres) came out, we chatted about placement and they immediately started working; very professional and courteous and finished mounting 2 larger tv's in about an hour. They also let me know about other services they offer that could elevate my space which was nice. Highly recommend (and they were really friendly with my dog which is always a plus)

They did a great job hanging all my TVs. Used them 4 years ago to hang all my TV in my new house…read moreand then used them recently to hang up a 83" oled.

Rearranging my closet and disaster struck, knocked my receiver, blue ray, modem, directv box and my…read more6G setup onto the floor, ripping wires out of the wall and disconnecting everything. Managed to get the internet and 6G back up but tv casting into the main room was a no go. Raphael responded to my yelp cry for help quickly with a fair quote and a trip time the next day. He pivoted quickly and effortlessly when I realized I had a conflict and gave me a new appointment. He is a great communicator and kept in touch. Didn't take him long to make what looked like spilled spaghetti to me into a working setup, music, tv and all. Hit him up for your home entertainment needs.

They were easy to use, provided a flat rate quote, brought enough people, and made scheduling…read morereally easy through the app. They arrived and completed tv mounting quickly, efficiently and cleanly. I will definitely be using them again in the future.

Buyer Beware!! I hired George Grant to install 2 TVs, surround sound, and a security system on a…read morerecently purchased home that I was remodeling. I spent a total of $9533.14. George is very personable and was very responsive at first. However, when it was time to install, there were delays and he/his co-worker left messes behind. This was aggravating but I tolerated it as I needed to get everything up and running. A few months after installation, I had an issue with my TV and I learned that the TV that I purchased through Grant Elite Installations was not what I received. I then examined all my equipment and learned that most of it was not what I had ordered and WAS OF LESSER QUALITY!! I contacted Mr. Grant and he said he would make it right saying it was a distributer problem. I emailed again a few weeks later and he again stated it was the distributors fault. He still didn't refund the difference. I filed in small claims and won a judgement of $2203.95 plus costs and interest. See photos. I urge everyone that left a 5 star review to look at your product - since he did it to me, he probably did it to you!

I recommend these guys for TV installation. Quick to respond with a quote on yelp late at night…read more And they showed up on time the next day. Very reasonably priced. They were very professional, made sure to work with me on the exact options on the TV mount and how it would be mounted (ie - could they hit a stud and get dead center on the wall). I noticed that they also tested the mount to make sure how secure it was prior to adding the TV (even though it was a fairly small 43 inch TV). Also very polite and made sure to vacuum up the small amount of dust from drilling into the wall. I will definitely use them again.

good service and fair price. Fast and helpful in helping me choose equipment for thermostat,…read moredoorbell and 2 outside cameras

They were great! They respond quickly to inquiries and the person that came out was friendly and…read moreprofessional.

Yep, I gave this place 5 stars 4 years ago, but I'm updating my review due to my most recent…read moreinteractions. We recently needed troubleshooting for our home theater system and my husband made numerous attempts to reach someone at Empire for assistance. Calls were not returned and when he did manage to speak with someone about a service appointment, all he could get was "maybe we can stop by on Friday". Not exactly what we expected given the money we initially spent. Needless to say, no one showed up on Friday. We ended up finding another company that not only returned our calls, they sent a tech out a few days later who quickly resolved our issue. Then he went through our system and pointed out some optimizations that, honestly, should have been made during the installation. When you invest in Control4, any updates/changes have to be made through a dealer, so it's extra annoying when the dealer you purchased through no longer wants your business. We look forward to working with our NEW dealer to install additional home automation and home theater components.

Not sure about the "No job too small" claim…read more We had a great initial experience with them when they upgraded our Wi-Fi gear and ran Cat6 Ethernet wiring through our house. Nice work, professional, great customer service. Then... not so much. I called them a couple of years later, following post-storm home renovations (thanks, Gulf Coast weather), to get Wi-Fi working again and re-run Ethernet cables. Over the next couple of weeks, when I'd call to follow up, Kimberley would tell me that "the GM is working on the proposal," but never got return calls. Ghosted. Finally hired an independent IT guy to make the fixes, as well as for some followup reconfigurations on the Wi-Fi gear.

Brandon and team showed up on time, looking and behaving courteously and professionally. They gave…read moreus good advice on a configuration to meet our needs and took care of the job: outdoor TV, soundbar, outdoor speakers, and indoor TV installation. A few days later and working around our schedule, Brandon came back once we received a device we were missing to help us install and configure it. Great service, very knowledgeable and reliable. Will use them again and highly recommend them.

Excellent customer service! Installed my home theater system 4 years ago. Absolutely zero…read morecomplaints! Look to rehire again! 10/10

What can I say about Mr. Miller except to say I'm very happy I found him! He is the man when it…read morecomes to electronics! He fixed my old technics receiver and a week later it was done. Been listening to it just about every weekend! And me being a musician and a recent guitar player with Mr. Miller's background working with musicians and electrical equipment. I have the upmost confident he can fix just about anything. Thanks again Mr. Miller!!

Very honest, we called to see if he would take a look at our samsung tv that just randomly stopped…read moreworking. After explaining the problem, he was honest and said he doesn't look at those anymore because they are built to break. I appreciate the honesty and him not charging us for something he knew he wouldn't be able to fix.

I can't say enough positive things about Grand Slam Audio Video! These guys are amazing! We needed…read moreour Control4 system upgraded along with adding a mesh network and expanding our Ring camera/security system. John came and listened (really listened) to what we wanted to do and very patiently explained and answered all my questions. His team of technicians are top-notch and are so pleasant to have in my home. When they finished, they not only cleaned up their own mess but also the disaster that the previous Control4 company left behind. I would give them 10 stars if I could!

We can't begin to express our satisfaction with Grand Slam AV & Security. The patience and…read moreknowledge that the crew at Grand Slam has if off the charts. Their pricing was fair and competitive. The service they provide after the install has been superlative. We have a question they respond in minutes. The service that John, Jared and the entire crew provide is fantastic. -Stuart and Lori Speer

Jay was wonderful, came to my house and hung 75" TV over my stone fire place. His price was the…read morebest and he was on time, told me what mount I should get, and gave me price over the phone and it was very simple. Other place I've gotten quote charged me a trip charge and told me that they charge by the hour but Jay knew exactly what he was doing. He's also a veteran, always good to support veteran business, thanks for your service Jay and good luck on your upcoming fight!!!!

Jeremy was available same day to hang my tv! Very quick and professional ha also concealed the…read morechords in my wall instead of using the kit! Will definitely be using again and highly recommend

Justin and Sydney are the most professional, friendly, and knowledgeable electronics team we have…read moreever used. They were attentive to what we wanted, addressed the oros and cons, and gave us confidence that the jobs would be done right. The installations were completed in an appropriate time and to our complete satisfaction. We will definitely call them for future work.

Justin & crew have done installs for me twice in the past year. Once when I got new tvs and once…read morewhen I moved and needed my TVs taken down and re-installed. My neighbor recommended him to me and I'm glad she did. Quick work, prompt response, and from what I've experienced good quality. Value seems fair but I didn't shop around at all so I'm not sure what going rates are. I prioritized speed, trust, and high quality over pricing. I even had to leave Justin and his crew in my place because I had another commitment and they completed the job and texted me pictures. I'll keep using his service as long as Element is around.