Armando was awesome. Great customer service, good communication, detailed, and knows his trade…read morewell. We did a whole house alarm that covered just about everything. Although our area seems safe, you just never know! I recommend!

Armando was an absolute lifesaver! An old ADT Security Alarm in my home was accidentally armed and…read moreI was unable to disarm it as I didn't have the passcode. I reached out to Centeal Security and Armando walked me through steps to disarm it over the phone. After assisting me with successfully disarming the alarm, he provided me with some very useful advice on how to resolve this issue should it happen again. So greatful for his assistance as my family and I weren't sure how to resolve the issue. I would definitely recommend this company!

About a year ago, I hired them to repair my alarm system by replacing the main pad, which they did…read morepromptly and well. The office staff is as kind as they can be. Very nice and responsive. The guys who come to install are friendly and professional. We had a communication and understanding issue regarding the pricing structure of the video doorbell service, and I don't believe it was due to bad intent. Just better communication was needed, which I have discussed with Omar. To his credit, Omar has made it right, which indicates to me he is a business owner who values his strong reputation. Mistakes happen, but the most important measure is how they are handled, and Omar handled his side well.

Omar listens well and easy to talk to. He quickly scheduled an appointment to install cameras the…read morenext day with Chris. Chris and his team were very efficient and offered great advice on placement of cameras and explained everything well. Great Service Overall

When my husband and I bought our first home we knew we wanted home security asap. We researched all…read morethe top companies and couldn't find anything we liked. There was never one company that stood out from the rest. There were either very high installation fees or DYI installation with cheap products and always very mixed reviews. I was starting to get pretty desperate but luckily stumbled across Home Star Protection on yelp. I never thought I would rave about an alarm system but can't stop telling everyone we know how great Home Star Protection is. Tim was great at explaining everything and only sold us what we absolutely needed. Having that initial consultation really sold us on the company. Jes was very professional throughout the installation process and took his time reviewing the entire system to us. I love that they use the current system your house already has and just upgrade it as needed. I feel so secure having this system. The alarm.com app and mymoni.com are very easy to use and offer a lot of great options. It's nice to know there are still good companies out there that won't try to take advantage of their customers. You will not regret choosing this company. Thank you so much Home Star!!

The True Protection alarm system gives me a sense of safety and security in my home.  The alarm…read moresystem is just as safe as the burglar bars that were on my windows and doors before the new windows were installed which on the same day the alarm was installed. Alonse G installed my alarm system and I was really pleased.  He is indeed a professional subject matter expert.  Ask for him. I will add that the entire experience was rough on the sales side and the customer service side but, I am happy with the the end result.  On customer service I hope that Chris mailed the signs--I'm still waiting--it's been 10 days. Four stars for alarm system and installer!

Although I did not move forward with the work, I want to highlight how professional and helpful…read moreGomez Netsolutions was throughout the process. They responded promptly to my inquiry, communicated clearly, and arrived as scheduled. They conducted a thorough evaluation, explained their findings in straightforward terms, and provided a reasonable estimate. I appreciated their honesty, technical knowledge, and the fact that there was no pressure--just solid information and helpful guidance. Based on my experience, I would definitely recommend reaching out to them for an estimate. They are a great resource if you are looking for a clear, professional assessment of your electrical needs.

Jorge replaced several cameras for my home. He was very professional and explained exactly what he…read morewould do and how long it would take him to complete the job. The quality of his work is excellent and his pricing was fair for the work preformed.

Excellent service. Quick and professional for great price. Was able to run hardline internet cable…read morethrough the wall when other companies said it was too difficult. I'll come back to these guys for any security or internet needs.

In our transition to a new security system and provider, the provider's installers refused to…read morereplace several of our existing cameras, because they were "not allowed" to work so high. Posted the project on Yelp, and had several responses. None but MaxTech actually came to visit and do a site survey so they fully understood what needed to be done. MaxTech was not the least expensive, but the only truly responsive and responsible quote. And, having Max here on that visit gave me total confidence that MaxTech would deliver on their promise. And MaxTech *did* deliver, on the day they promised, and for the price quoted: four cameras, running Cat-5e in place of previous powered coax, integrated into our new Vivint-based system.

I want to express with deepest sincerity and regards for Mr. Tim Farley & Houston High Definition…read more(HD). In today's business society, we always hear of dissatisfaction and complaints when customers do not get their way. In general, good comments and recognition tend to go by the wayside when a business owner or service provider goes above and beyond your requests or expectations. Mr. Farley not only performs to my expectations, but he also goes above them. He's being doing work for me and my church organization since 2011 and it's been my experience in both service and customer care that Tim displays what's missing in today's world of customer service and knowledge of current technology. Whether it was audio/visual inquiries or just general follow-up questions & concerns, Tim was able to clearly & patiently answer all of them. Mr. Farley has been very thorough and meticulous in his services that includes audio/visual upgrades, networking solutions, and now even home automation. He is pleasant to speak with and has always been very truthful in his assessment of what my needs are. His commitment to providing excellent customer service matched with his technology knowledge only influences my decision to both recommend him and his services to my friends, family, and businesses. I'm already looking forward to having him inspect, design, and install my security system as my next project for Houston HD (yes he provides those services as well). Mr. Farley has my business....you'll be glad he has yours too! Regards, Alvin Ray Smith, Jr. Valued Customer

Tim Farley installed my Home Theater system for me and he did an excellent job! Recently he…read moreupgraded my receiver, and once again did a great job. He is professional, knowledgeable, and honest; all the traits you look for in someone in this business. I have recommended him to others, and would not hesitate going to him again with my toughest A/V problem.

Great experience with Virtual Field Tech - Mr. Carlos Sotto-Alicia. This 5-star rating is based…read moreupon the service of Mr. Sotto-Alicia and not representative of how happy or not-so-happy I am with Vivint as a home security provider. I signed up for Vivint Security Alarm from my previous reputable name company security provider that mostly provides wired security devices and sensors. The Vivint installer back in 2018 did a very sloppy job and decided to bundle 9 window sensors consisting of an office, dining room, living room, breakfast nook, and utility-laundry room into one zone. The Vivint installer also bundled 4 doors as a single zone consisting of the main door, 2 garage doors that open into different house areas, and a backyard door. At least the lazy installer managed to get a few zones right such as the master's bedroom, 2nd-floor window, and the other auxiliary sensors (glass break, motion detector, heat/smoke detector, and carbon monoxide detectors). Long story short, because of the original installer's ineptitude, every time we receive an alarm, we can't pinpoint the possible intrusion or false alarm failure point. We have had an increasing number of false alarms recently even if all doors and windows are secured it will just randomly sound an alarm sometimes at 2 am or late at night while we are sleeping. Because of the faulty zoning, we were unable to pinpoint which sensor is bad. You can in principle replace all sensors to fix the issue but a very expensive proposition plus not fixing the issue of finding out a possible security threat area. I called Vivint many times and tried to schedule a visit since 2018 and all the time they just give me a runaround or will charge a hefty tech visit to fix an issue that they caused. It was not until Sept 1, 2024, after more calls to Vivint to seek assistance to resolve the issue was I finally directed to Mr. Sotto-Alicia who provided a great step-by-step video tutorial to correct the improper installation of the original Vivint installer. Mr. Sotto-Alicia was very patient in showing me how to isolate specific wired sensors and walked me through in isolating them and assigning them their correct zones. All said and done, he was able to assist in separating the living room windows, utility-laundry room window, office windows, living room windows, front door and back door. Now my home alarm are properly zoned with 8 zones plus the other wireless sensors. Mr. Carlos Sotto-Alicia with his patience fixed what many of his peers and colleagues failed to do in 6 years! I am glad I came across Mr. Sotto-Alicia who finally provide a reasonable resolution to an issue my family had to go through for the past 6 years. This man needs a raise and will do Vivint a favor by training the other techs and support team who seems to have a "no-can't do" culture.

DO NOT DO IT. Their kit just simply will not stay connected. The service is abysmal…read more Great at selling, terrible at delivering.

good service and fair price. Fast and helpful in helping me choose equipment for thermostat,…read moredoorbell and 2 outside cameras

They were great! They respond quickly to inquiries and the person that came out was friendly and…read moreprofessional.

Fast and very responsive, detailed explanation of the job and great value for the service!read more

Used them to troubleshoot my computer which was starting to have issues…read more They did the trouble shooting that day and offered 2 solutions. I chose to have him build me a new machine. Very reasonable pricing and he used everything he could from my old machine. The new machine was done the next day and runs great and looks great. Will use them again as they did not try to push extra equipment on me and did the work quickly.

Super easy to get set up with Allied. I called and Shane talked through my options for a home…read moresecurity system. I was able to get an appointment the following week for set up. David Feazell was the technician that installed the system. He was on-time and did a great job walking me through the system. He helped me decide the best locations for cameras and the motion detector.

Had their alarm system for 5 months and has been working with issues for the last month and a half…read more They will charge you 75 dollar trip fees to fix their system that they partially installed 2 cameras and wiring for said cameras, monitoring box in the laundry room( New House with preinstalled door and window sensors). Confirmed by Brinks to be a hardware problem in a box they installed in the attic outlet. This was the 2nd or 3rd time contacting them about this issue. Don't waste your time with this company.