The wait times are absolutely horrible!…read more My father waited an hour to be seen for his first appointment. We opted to hear his blood test results over the phone. The doctor was supposed to call at 1:30. After repeated calls, the doctor finally called back at 2:45. I foolishly decided to take my mother here as well. We waited an hour and a half before being called in. We saw countless people enter after us but go in before us. As my mother is an incomplete quadriplegic, she always has a nurse with her. The morning nurse's shift ends at 12, meaning we had to leave the office no later than 11:30. I explained this when making the appointment, when we arrived and to the nurse when we finally entered the exam room. They kept saying we would be out in time but they really just ignored us. I knew there was no way a new patient visit with blood being drawn would only take 30 minutes. The nurse became upset when I said all we had time for was the blood work, no vitals, nothing else. None of the paperwork we turned in at the beginning of the visit was read by anyone because the nurse was asking the same exact questions. I was hoping they may have read it during the 1.5 hours we were waiting but no. The doctor didn't seem concerned about the ridiculous wait nor our time restraint and really did not like it when I said his office is very poorly managed. We ended up leaving at 11:20 with only bloodwork being done. These doctors do not respect their patients time. Please go anywhere else.

From entering in their office to leaving I have nothing but the best to say about his reception the…read moredoctor the nurses, the respect their knowledge their patients I highly highly recommend this office

Dr. Bagnell is a great person and doctor. I've been his patient for a year now and he's been a…read moregreat help. He's also been very flexible in accommodating to my schedule since I have to be early to work. I've never had to wait for him more than 5 minutes. He also has doctora that are doing some type of intership program that are a great help and help expedite the process and making sure to do all the necessary procedures. Thank you very much Doctor Bagnell.

All of the original doctors are gone. The practice was sold to a corporation that treats patients…read morelike a number. I don't recommend for that reason. I've tried to reach my mom's doctors assistant all day by phone. A call center will not forward my calls to the actual doctors office.

After being a patient of this medical practice for over 15 years I am extremely dissatisfied with…read morethe medical practice being acquired by ClareMedica! I attempted to book an appointment, was placed on hold for 20 minutes only to be discounted. I called again, put on hold again for another 15 minutes. When the scheduler finally came on the line I was told that I had to book an appointment with my "new physician", my regular physician is no longer affiliated with the medical practice, OK. However I was then told that my new physician is booked until after the "First of the Year" (3 months out)! Really! 3 months!!! Good thing I was not in a hurry!! When I asked about seeing another physician I was told that I could see "a new doctor" who, turns out to being a nurse practitioner NOT A DOCTOR al all!! I asked if I could see another "doctor" in the practice and the answer was "no, sorry, there's nothing I can do " I'm looking for another Primary Care Physician!

Great doctors and friendly staff. The quality of care in sports medicine, family medicine and…read morephysical therapy is exceptional. They even have X-ray on site with immediate results.

The doctors are great but I always have issues contacting the office, No one answers a lot of times…read moremaking me having to call multiple times just to make an appointment, online appointment schedule doesn't have any available slots so you always have to call. I love my doctor there but it just seems so difficult to get through for an appointment or calling for a perception refill, both have given me issues in the past. But again the doctors are great they just need to get their administrative operations in order. Couldn't get through this morning, I guess I call again tomorrow.

Outstanding medical care from Dr. Thomas and his entire staff. My family are all patients and we…read morehave referred dozens of people who want a doctor who cares and has knowledge and professionalism. The office is immaculate and located in downtown Coral Gables. I highly recommend Dr. Robert Thomas.

Absolutely amazing medical office!…read more Dr. Thomas is one of the kindest and most knowledgeable doctors I have ever met... the entire staff from reception to the nurses to the manager and doctor were incredibly accommodating and sweet! ... and the most gorgeous medical office in Miami! Highly recommend!

After more than 30 years I had to change my primary care doctor, and from a recommendation I chose…read moreDr Diamond. He requested blood work to be completed before my visit so he could go over the results. He gave me all the time I needed for questions and he went over everything thoroughly. Very good care. He was very pleasant to talk to. I felt that he really cared. The office staff was helpful in setting up my appointment and sending me forms in advance to fill out to save me the time of doing them in the office. I appreciate when I make a phone call I get someone in the office to help and not an answering location away from the office. Parking was very easy. Free parking in a large parking lot with many office buildings. The waiting room was small and comfortable. Great experience with Dr Diamond, his staff and assistant.

Very Rude Front Office and Nurse. Dr. Diamond was arrogant and very disrespectful . He didn't…read morelisten to what I had to say. It's ok for someone to have a bad day. But not to the degree in which he and his staff treat his patients. A total disconnect between staff members. You could cut the tension with a knife. I would Not recommend Dr. Michael Diamond.

Dr. Chong is a good doctor, he takes his time to discuss your precieved problems, then he works out…read morethe best way to resolve them. I have been with his service approximately 11 or so years now and am happy with him as my HMO primary care doctor. I have only one thing that grinds my gears and that is like most doctors a human never answers the phone and you have to navigate several choices to get to someone who can help, then wait for a call back. Personally I do not care for this or the crappy music you are forced to endure while waiting, but like I said most doctor groups do this as a regular practice. You should choose Dr.Chong he is a very good doctor that has taken good care of me over the years Dr Chong is the one for you, Give him a try you too will be satisfied with his care. TOM )

What a great experience highly recommended…read more Thank you to the staff for making the experience so smoothly

I recently had a surgical procedure done with Dr. Sabates and my follow-up appointment after…read moresurgery was today. My whole experience was exceptional with no complaints. The process ran smoothly since the first visit, the procedure, until the last visit today. He's a very pleasant and knowledgeable doctor with good manners and lots of experience. My recovery has been excellent. I recommend him 200%. Also, his team is very nice. Sherie, his coordinator and scheduler, is very efficient and reliable. I would definitely go back to him if I ever need his services again.

This review is not based on the fact I do not need their services after all but it is based on the…read moreease of parking the friendliness of the staff (positive attitude) and the integrity and honesty of Dr. Sabates. Park on the fifth floor, walk in and the office is right there. The staff was very accommodating​ and understanding of all the apprehension and stress of going to a surgeon entails. The doctor was very quick to diagnose​ my condition, explain I did not need surgery (although he could have told me otherwise and I would have been like ok let's​ do it) and he took me back to his office and showed me exactly what it was with pictures etc. They took me back within 15 minutes of my appt, were thorough in taking my history and I was out of there in no time. Not sure where the negative reviews come from. But from my view,​ if I need a surgeon, this is where I would go. @Kodiak_kuisine