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    Hanover Area YMCA

    2.0 (2 reviews)

    Services - Hanover Area YMCA

    Multiple children care

    Single child care

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    4 years ago

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    Planet Fitness

    Planet Fitness

    (19 reviews)

    Planet Fitness versus other gyms - This place wins. As a "workout-at-home" person, the price made…read moreit worth it to me to try. Over a year later and now I'm a gym person who sometimes works out at home. I love the access to things I don't want to have at home without the huge overhead. I started at the $10/mo but have since moved up to their Black membership and I enjoy other locations as well as the hydrobeds and massage chairs (includes tanning, if you're into that.) They may not have classes, but their trainers have always been helpful in creating programs in alignment with my goals and expanding my knowledge. THIS Planet Fitness versus Other Planet Fitnesses: I came to this location from another area and have seen others while traveling. What I love about Hanover Planet Fitness: friendly, helpful staff, 24/5, lighting around the mirrors, clean showers, ginormous fans What I miss from other Planet Fitnesses: foam rollers, stretch station, ab/floor area, TRX/360 w/ kettlebells (full or partial)

    I understand that everyone is entitled to their opinion, and customer feedback should be viewed as…read morean opportunity for improvement rather than a reason for negative treatment. Based on my observations, there have been concerns regarding customer service and professionalism. The morning manager often appears engaged in conversations at the front desk and does not consistently interact with or acknowledge customers. In addition, I was able to enter the facility for approximately a week without being asked to scan my guest pass, which raises concerns about adherence to established procedures. While most areas of the facility appear clean and well maintained, the showers have not consistently met the same standard. Customer service is extremely important to me. Greeting customers, offering a smile, and creating a welcoming environment are essential aspects of a positive customer experience. What is most concerning is the perception that a customer may be treated differently after expressing an opinion or leaving a review. Feedback, whether positive or negative, should be received professionally and used to address areas of concern. Rather than focusing on the individual who provided the feedback, efforts should be directed toward resolving the issues identified and improving the overall customer experience.

    Hanover Area YMCA - gyms - Updated September 2026

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