They never returned my phone calls. What does one say about a relatively new business that doesn't…read morereturn potential clients' calls?

Absolutely the Worst Salon Experience of My Life. I had an unbelievably terrible experience at this…read moresalon with Rylee and Tiffany. First, Rylee used extremely hot water to wash my hair--so hot that I literally screamed out in pain. Even then, she didn't stop until I clearly said "stop." During the wash, all the water ran down my forehead, my face, and onto my chest, soaking my clothes. Again, I had to yell for them to stop, but Rylee still didn't react until I said "stop" explicitly. Without one "sorry". The most unbearable part was the hair wash itself. Rylee had extremely long nails and was scratching my scalp with them, causing real pain. Rylee didn't use their fingertips at all--just long nails digging into my scalp. I've never seen any hairdresser with such long nails, let alone use them in such an unprofessional and painful way. Still, no "sorry"at all. Then came the haircut, which was equally awful. Rylee clearly did not know how to use scissors properly--completely unskilled. I honestly could have done a better job cutting my own hair at home. When I asked to switch to another stylist, I was told: "No one else is available." I then asked for my hair to be blow-dried, and they told me it would cost $44. When I asked for just a towel so I could dry my soaked clothes and hair myself, they told me there were no towels and that they couldn't give me one. I was told to leave immediately. A woman named Tiffany, who claimed to be the manager, even threatened to call the police if we didn't leave right away. She totally knew what Rylee did to me but she didn't say a "sorry". This was not just poor service--this felt like being treated like a criminal for simply expecting basic decency. This salon was unprofessional, unhygienic, rude, and completely disrespectful. Avoid this place at all costs. It was the worst service experience I've had in my entire life.

Booked a Brazilian last minute. The owner is lovely, it's a relaxing environment. I would…read moredefinitely go back if I lived closer! An overall great experience.

From the owner: Specializing in Brazilian waxing, dermaplane, chemical peels, Hydrafacial and IPL photo facial…read more I’m a holistic nutritionist and I like to work with clients take care of their skin from the inside out. Helping with Acne, Rosacea, hyperpigmentation, eczema and dermatitis. Skincare is a journey and it takes time and I’d love to help you achieve your goals.

I got the dip and powder manicure. I would rate the quality…read morea 10 of 10. Good vibes, clean and a friendly crew.

Cute little nail shop, very professional and relaxing environment. I would recommend. Price was…read moredecent.

My hair looks soooo good! I'm always really nervous about getting my curly hair cut, but I had it…read moredone by Air, who is actually specially trained in curly hair. She really listened to what I was saying I liked and didn't like. She did some magical voodoo curly hair stuff to it, and now the curls are perfect, have just the right body, and it's just awesome. I feel very chic :) She was super nice too and has a beautiful perspective on the art of sculpting hair. I love this place and will definitely go back. The vibe is also nice. It's small and intimate which makes it easy to hear each other.

I am very dissatisfied with your services I had a really great stylist but apparently she's no…read morelonger there. I'm not sure of the circumstances however a great disservice to your salon. I have tried several times to call you but your times on your website contradict when you are actually open The way you dress and your unprofessionalism is yet to be desired . One could only hope at town as popular as this could have professionalism style and perfection. You have lost a valued customer and many more to come by word-of-mouth!

So fortunate to schedule a girls day here- one amazing pedicure with Manda and another relaxing…read moremassage with Leah. The new location is fabulous and a perfect place to go

I just had an amazing hot stone massage with Leah! Great mix of firm pressure and hot stone, lots…read moreof oil! Might be the best massage I've ever had and I've been a lot of places! I will definitely be back and maybe try some other treatments also!

Booked an appointment last minute to feel fresh before a wedding. It was an awesome experience! It…read morewas easy to book, and my stylist, Anne, was so nice and receptive to what I wanted. If I'm ever in the area again I'll definitely be coming back. Thank you!

I was so excited to finally get my hair done after a horrible experience at another salon almost a…read moreyear ago. I'm a single mom with a stressful job, so this was a treat I was really looking forward to. I was referred by a friend to a specific stylist (with the highest fee) at Scout and booked an appointment. After waiting a month, I received a text message 24 hours before my appointment (not a call, a text) stating that the stylist wouldn't be in and that they could schedule me with a much less experienced stylist (with no mention of price difference) at a completely different time (that didn't work with my schedule on 24hr-notice). After checking their website, it's clear that my original stylist no longer works there. No clue how long they knew about this before finally contacting me. I'm leaving for vacation next week and now I can't get my hair done. To say this was an extremely disappointing experience is an understatement. Honestly, who does something like this via text? Customer service definitely needs some work here.

I was recently in the area on a biking trip and had a lower back issue flare up unexpectedly. I…read morecalled calm moments around 10am and was lucky enough to secure an appointment with Robin for 12:15pm the same day. When I arrived she spoke to me for about 10 minutes or so about my back issues and then got to work on the massage. Robin is an awesome masseuse and I couldn't be more satisfied with the experience. 5 stars all around!

Tad tried his best was very relaxed after hot stone massage . Next day my biceps and deltoid seized…read moreand couldn't raise my arm. Sorry Tad it was not a knot in my Right arm but a cyst. OUCH

I live in NYC and though I have plenty of options for facials, I wait until I visit the tiny town…read moreWaitsfield for the most knowledgeable, practical, and effective therapist you could ever hope to find. Joanie. Is. Amazing. I always enjoy how my skin looks for the month-or-so after a facial. But then it just goes back to being a blackhead-filled mess. My first time at Complexions I left the spa with glowing skin, a new cleanser, and a conviction that no matter how good it looked now, I wouldn't be able to keep it up on my own. How WRONG I was! The simple, straightforward routine that Joanie gave me - along with my dreamy new cleanser - has lead people to tell me I look years younger. It's been almost three months since my last appointment and though I can't wait for my next one, I am still just amazed at the improvement in clarity and glow-y-ness. I'll be booking Joanie the second I know my next Waitsfield dates!

I love facials, have since I was a kid but I can say this was the best facial and experience in a…read moresalon i've ever had. Joanie is incredibly sweet, soft spoken, funny, and respectfully personable. She is extremely gentle and it was an incredibly soothing experience. Her space has amazing energy and vibes. She makes sure to make the facial specific to you and your needs! 10/10 recommend!!