Booked an appointment last minute to feel fresh before a wedding. It was an awesome experience! It…read morewas easy to book, and my stylist, Anne, was so nice and receptive to what I wanted. If I'm ever in the area again I'll definitely be coming back. Thank you!

I was so excited to finally get my hair done after a horrible experience at another salon almost a…read moreyear ago. I'm a single mom with a stressful job, so this was a treat I was really looking forward to. I was referred by a friend to a specific stylist (with the highest fee) at Scout and booked an appointment. After waiting a month, I received a text message 24 hours before my appointment (not a call, a text) stating that the stylist wouldn't be in and that they could schedule me with a much less experienced stylist (with no mention of price difference) at a completely different time (that didn't work with my schedule on 24hr-notice). After checking their website, it's clear that my original stylist no longer works there. No clue how long they knew about this before finally contacting me. I'm leaving for vacation next week and now I can't get my hair done. To say this was an extremely disappointing experience is an understatement. Honestly, who does something like this via text? Customer service definitely needs some work here.

Sabrina is a fantastic stylist. Found the perfect cut for me on my first visit. I'd just moved to…read morethe Upper Valley from DC and was worried I'd have to take monthly flights back there to get a good cut. Fortunately, Yelp saved me. I found We're Makin' Waves, which had great reviews, and decided to take a chance. I'm glad I did! Sabrina took time to talk about how I liked to wear my hair and how much time I wanted to take styling it. When I got home from the salon, husband said, "Wow-Now that's a great haircut".

This salon has really bad customer service. I was a regular customer and I needed to cancel an…read moreappointment due to an emergency. I called twenty-four hours in advance to explain my unexpected need to reschedule and still they refused to extend me any grace at all, instead charging me 50%, almost $200, for the appointment. I think extending one grace cancel to loyal/repeat customers is more than appropriate. It's also just a dumb business practice - I now won't be back, meaning they are now forfeiting thousands of dollars in business from me. Seems silly.

My first time here... and new to the area. So happy to have found Sabrina and Studio B/Belleza…read moreSalon...! Sabrina is a master at what she does, having been in the business for 20+ years. And the entire staff was warm and welcoming, offering beverages and snacks, as well as hot towels and a warm blanket. Service is utmost important to me and these ladies have the best hospitality!!!

The SENIOR stylist did not do anything of what I asked and I also showed pictures of how I wanted…read moremy cut. It looked terrible and I felt embarrassed leaving there. Not to mention that she did not style it correctly either.

Neighborhood gem, and a great cut! Online reservation w/o a week+ lead time is a nice touch, too.read more

I've been getting my haircut from Morgan for a little over a year and I couldn't be happier with…read moreher cuts and service. I always leave with exactly the haircut I ask for and a smile on my face! Super easy to book online and cancel if need-be. Such a great atmosphere and has great prices considering it's on Main street in Hanover!

Amy is friendly, efficient and excellent at what she does. The salon is adorable. She also makes…read morea line of organic beauty products that are just really fantastic!

Got a layered haircut from Felisha last minute and it was honestly was a fantastic experience. Not…read moreonly was the space beautiful and well maintained there is a complementary coffee bar! The haircut was fast and efficient one of the best I've ever had.

I went to Christian Roy's to get a balayage and I regret it. I worked with Haley, who is a lovely…read moreperson and gave a great haircut, but the color appointment I had with her was expensive and turned out nothing like the way I had asked for. Prior to the start of our appointment, I shared some reference photos with Haley about how I'd like the balayage to look. We agreed that the blue would be darker and not the vibrant electric blue when it would be colored, but I still wanted the complete bottom part of my hair to be bleached and dyed (with my natural black hair fading into the blue as shown in the photos). When I left the salon, this is not the result I had as it looks more like highlights and it still looks mostly black at the bottom. Immediately after the appointment, I wrote to the salon about getting this fixed either through a refund or another appointment to fix it, free of charge, I was given the run around for a month. They eventually told me I would have to pay for another appointment and that I was not eligible for a refund, as Haley had apparently communicated that it would take several appointments to achieve what I wanted (not true -- if so, I wouldn't be here writing this review and would've had the right expectations). If Haley had communicated that or at least showed me pictures of what she was going to do instead, I may not have done the appointment at all. This cost me $350, not including tip. I'm ashamed I spent this much for what I got, so I just wanted to offer a word of caution to others (especially if you have dark, long hair like me) about what could happen. I went somewhere else and they were able to do what I wanted, and I wish I had gone there in the first place.

Excellent experience! Better than Newbury St! I had a wonderful experience with Kimberly D, who…read morespent time to find a face flattering haircut and complementing color. It's the best color I've gotten in a long time. Reasonable prices too..

Had a mani/pedi then decided to get a haircut. The tech did a fantastic job at everything. I will…read moredefinitely be back

Please be aware of the details before scheduling with Splendid Chaos. We scheduled manicures and…read morepedicures to be done side by side at the same time. The owner, to our surprise, said she would be doing both of us... and proceeded to go back and forth quickly, subsequently doing a sloppy job. She was clearly trying to get us out of there quickly. She then had the audacity to turn the credit card charge point around to me and suggest I leave a larger tip (for her). We are thankful there are other reputable and less greedy salon establishments in the Upper Valley.

I was visiting Vermont from the south. I needed manicure and pedicure badly. My husband called…read morearound and found this place in Woodstock where we were planning on visiting there. He Booked a mani and pedi. Price $90 . That's twice what I pay back home. I figured for $90 I expected an incredible experience. I dealt with Lisa. She Never soak my nails in water. Would not trim my cuticles as I requested. Lisa said she does not recommend it. I pick a light pale color and after two coats, I wanted a third coat of polish. She said, I did not need a third coat. If a customer requested a third coat for what I was paying I should have gotten 6 coats with no questions!!! At this point. I was furious !! I tried not to show it. When it was time for a pedicure I refused it. She tried to convince me. After my husband got a Mani and pedicure, He was not happy with it either. Remember she says she does not recommend cutting cuticles, but I saw her trim feet cuticles. Well, I was raised to be nice and respectful and I was. I will never go there again. I highly don't recommend this nail salon.

terrible terrible…read morepoor skills did these people even go to school? i asked for a perm and they stratened my hair

Kym is a boss when it comes to hair.. color corrections, extensions, cut, style, blowouts.. she can…read moredo it all! I am so thrilled to get this type of service outside of the city. She's worth the wait to get into and a really lovely professional to be around. Thanks Kym!