I can't thank the staff and doctors enough for treating during my pregnancy and the after care! Dr.yu was very communicative and helpful the entire time, from understanding my pregnancy history and referring me to a high risk provider to monitor the baby. He delivered my son via c section as I was not dilating more than 1 cm, I was 34 weeks. I had my son at memorial hospital where the nurses were all very nice. Even the operating nurses were amazing and how they coordinating the entire surgery from the epidural to the surgery itself. Dr. Yu did a great job on my surgical cut. No complaints here. I even had a wound vac for entire week, so that the cut doesn't get infected. I was just charged by the fourth day would definitely recommend Dr. Yu and I comply say I wouldn't mind having another baby and him being my doctor . 10/10 thank you Dr. Yu and your nurses for caring for me, my 6 week appointment I felt confident that everything was fine and things healed very quickly. read more

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My first appointment I asked about IVF doctor recommendations. Dr. Yu said they didn't have any, but then after he left a nurse or assistant walked in and gave me pamphlets so I immediately got a bad vibe but had heard good things about him. A year later I'm pregnant via IVF and scheduled my first appointment. A week before they called to cancel because he was going to be "out of the office" for the next few months. The following week I saw online he had his license suspended due to gross negligence and failing a competency exam. I have found another OBGYN but I should have trusted my gut after the first encounter. If he gets his license back, do not go see him. read more

Very kind and the two ladies are polite Maggie and Marissa they are very good and helped alot with my daughter

I am not the type of person to leave reviews however when my family is met with multiple instances of bad customer service, I feel it's my duty to leave a review. Overall great professional medical care. Our family has been coming to this office for more than 8 months now however, my experience with the receptionist at this medical group was extremely disappointing. They were consistently rude and dismissive during interactions, offering short and unhelpful responses. Instead of assisting with my concerns, they shifted the blame onto me, which made an already frustrating situation worse. A receptionist is often the first point of contact, and unfortunately, this interaction left a very negative impression. I hope the office addresses this, as patients deserve respectful and supportive communication when seeking care. read more

It's not the same anymore there used to be another girl at the front desk who was nicer and seemed to have more patience. Now I get short answers and dismissive behavior from the older lady. Just an eerie feeling walking in. The medical assistants are also really nice and helpful. Giving a 3 and will be on the hunt for a new obgyn. read more

When I called for an appointment the girl on the other end was very rude and didn't take the time to understand my needs. I work as a receptionist as well and the way she handled the calls was unprofessional. She told me the only way to know if I would owe anything is if I called my insurance company, rather than looking it up with the info given since my mother was a patient there. If you're open to advice if you're negative to your patients on the phone they will not give you business. read more

I had a horrible experience. Never got a call back and when I called and called and finally got a live person (Claudia) she was rude. She needs some training on her bedside manners. I'll never go back there again because of her. read more

Dr Yu is amazing! Kind, caring staff! Great front and back office. Love them so much!

My doctor is Dr. Yu, I have had an amazing experience at the office. This was my OBGYN originally so I have been to this office for a couple of years now. Once I transitioned into being taken care of as a first time pregnant mommy they have made my experience amazing. All the staff is super nice ! I don't see Dr. Yu too much unless it's a milestone appointment or I have any serious concerns about baby and I. His nurse practitioner is amazing and I have been treated by her mainly before my pregnancy as a patient. She is so sweet and I love them as a team together! Me and my mother have gone to this office for years and I will always recommend it to anyone I know. I can't speak for the second doctor in the office but I know my doctor and practitioner are amazing! I can't thank this office enough for making my pregnancy a breeze & always working with me! read more

I don't care about COVID or not, this clinic is the most unorganized, sad excuse of a ship being run I have seen in my life. I am not one of Dr. Accetta patients, but my soon to be mother of my child is and she comes home teary-eyed after every appointment. First off she arrives on time every single time, but they won't see her for almost 3 hours after the original appointment time. Unacceptable. Secondly, Dr. Accetta goes over nothing with her, he sees her for maybe 2-5 minutes tops and does not answer any questions of hers whatsoever or even give her any breathing room to speak. Thirdly, he enjoys talking about himself, to himself every single visit and always makes some creepy inappropriate comments. Furthermore, this guy who did not originally check if my girlfriend was dilating, without knocking opened up the door and waltzed in, sat down and without warning jammed and I mean jammed his fingers inside her, all fo this was done without a mask on of course and of course when she brought up problems with her hand being numb and her feet being excessively swollen he brushed it off and told her since her blood pressure was fine, she was fine and that he could prescribe her medicine, but he wasn't going to. Eunice the Nurse Practitioner, you are the only saving grace of this sad excuse of a clinic, you have made the two appointments you had with my girlfriend a breeze, had her in and out in 30 minutes, I applaud you and wish you were her primary OB/GYN and not this creepy old man. So if any of you don't value your time, and enjoy being violated without verbal consent and aren't scared or have questions regarding your pregnancy, then Dr. August Accetta is the right choice for you! read more

Very unhappy with their service. Minimum wait time for each visit is 50minutes. We had a question and I called 3 times during a week and never got a call back or answer to our question. This office is all about money and don't care for the patient. read more

Amazing customer service super professional clean staff ...and the most thing I love about them is that everyone is smiling and you feel welcomed honestly Every time me and my wife go there we love them more and more... thank you YU Medical for being a part of Bakersfield read more

Interesting that during covid times this office post sign on entrance door that face masks are required and so far I've seen several workers in reception area and not one is wearing a face mask.....why patients only but not office personnel?? Also not much privacy when checking out when medical professional informing front desk about personal business that took place in exam room as the entire lobby people can hear every word. So much for HIPPA! read more

Yu Medical Group - 11/02/2020 pic inside reception desk during Covid - Obstetricians & Gynecologists Near Me - Bakersfield, California

Refused to treat me as a patient after months of treatment because I asked where my "out of pocket" payment was going, e.g. was it a copayment. When I showed up for my appointment, the front desk manager said the practice would no longer be treating me because I asked the question more than once! Wow. When I picked my jaw up from the ground and asked her was she serious, she repeated that was their position. I am more than appalled by this practice and in the process of filing a formal complaint with the medical board. If I were white and asked a question more than once about my payments, I wonder would the response had been different? read more

Worst service ever! First of all My new Doctor asked them to send my medical records by fax 3 weeks ago and is day that I can't be attended because of their thousand excuses!! I'm 26 weeks pregnant, sick and with abdominal pain, I already told them that and they continue giving me excuses. I fact they're no longer answering my phone calls! They just answer once and when they know that it's me who's calling just transfer my call and never answer again! Not being enough with that, when I was Dr. YU's patient I was never treated by Dr. YU I was always treated by a variety of different people. They never have a follow-up of my pregnancy and that was very important to me because I already have a miscarriage last year with Dr. YU and in this pregnancy I had bleeding during the first months!! Be aware of this if you are considering to go with them! read more

If you care about your safety or the safety of your child DO NOT GO HERE. I began my pregnancy here and ended up changing to Dr. Chibuike Anucha (who I highly recommend). I had 5 appointments and never met the doctor. My first appointment they told me I wasn't pregnant, my heart dropped, I was so excited and nervous about my baby. I had taken multiple tests and was positive that I was pregnant so I asked that they double check. The nurse walked back in the room and laughed and said 'oh wait yes you are'. I was so upset I spent the rest of the appointment trying to holding back tears. She took me into the next room and did an ultrasound. I was 11 weeks, but she told me she couldn't give me a due date or any information on if my baby was okay. I had to wait until my next appointment for the doctor. The next appointment they told me I couldn't see the doctor, that I would meet him the next appointment. I NEVER met the doctor. Each appointment they just did an ultrasound and gave me a picture but never gave me any information on what should be going on with my body never told me to take prenatal or any vitamins, never took my symptoms into consideration. They never seemed like they actually cared about me or offered any advice. They never did a pap, it was so bizarre. The front desk receptionist was incredibly rude, she made me feel like I was I was interrupting her or like a nuisance every time I went in. The nursing staff was cold and made me feel uncomfortable and unwelcome. I cried after every appointment. Its hard enough being pregnant during covid, and not being able to bring my husband to any appointments. I'm just in shock and so sorry for the women that have endured prenatal care through this doctor. Without warning, my insurance changed (luckily) to healthnet, and I was forced find a new doctor. They didn't even call to warn me about the insurance change, they waited for me to come into my appointment and then scolded me and wouldn't see me. Another girl called me the next day and asked me why I missed my appointment. I explained what happened and she marked me as a 'no show'. I was convinced that this is just how prenatal care is and I was dreading having to go through the awkwardness of finding a new obgyn. I finally decided on my doctor and had to go through HELL trying to get my information transferred. Although they had no real information on me. I had to pay $30 to have a print out of my paperwork to bring to the new doctor. They said they would fax it, but after calling 100 times and dealing with so much attitude they never did. Apparently legally they have 2 weeks to release my medical information. They took every second of that two weeks to print it out. Between them notifying me that they didn't accept my insurance, finding a new obgyn and trying to transfer my information to see if the new doctor would even accept me, I ended up going almost 3 months without being seen. I had to visit the urgent care twice during this time due to scary tummy pains and then I had a full body rash. I could go on about my experience, but honestly I got off lucky. Another patient of Yu Medical Group ended up passing away and losing her baby. She had preeclampsia and was misdiagnosed. Given the wrong medication and ignored. She ended up having a seizure and neither her or her baby made it. If you'd like more information on the story search @justice_4_demi_bb.malakhi on IG or google. This is not how prenatal care should be. Being pregnant is beautiful and a time to celebrate. Don't accept prenatal care like this. read more

Front desk is extremely rude. I asked for the name of the front desk receptionist and she would not provide it saying it was not the patient's right to know someone's name. I called back several times she was ignoring my calls and I still had additional questions and without proper answers this was negligence. Front desk would ignore all my calls or hang up on me without letting me speak. I asked where I could formally put in a complaint and they actually said I am not allowed to file a complaint. This has to be illegal and with my due date around the corner, I am seeing red flags everywhere and uncomfortable with trusting this establishment to keep my safety and of my child. read more

Dr. Yu is my OBGYN and has been since early 2017. He delivered my twins via emergency C-section. He is a great doctor and a very smart man. He knows what he's talking about and is also caring. I recommend him to any and everyone. I'd also like to add that my C-section scar is barely even noticeable. He did a great job with that! read more

Where do I begin? So I came into this office because it was recommended by FPA womens health ( a place I trust entirely)! I must say this was the biggest mistake I could have ever made! I came in for my first prenatal screening and had a good experience with the nurse practitioners but I ended up receiving not so good news that I had a missed miscarriage, because the baby didn't have a heartbeat and the nurse practitioners are the ONLY REASON this place even gets a star by the way! So then once I found out I was devastated as any woman in my shoes would be! I was prescribed a medication to end the pregnancy. I ended up over thinking and hoping that maybe the baby would have a heartbeat at my next visit because it was still a little early! So I called and spoke with a woman who ended up telling me that the nurse shouldn't have prescribed me anything and I shouldn't be taking anything and that I needed to see the doctor first. So I begin to panic and get even more worried than I already was because I then felt lied to! So she scheduled me with the doctor and said I should only see the doctor! So I called to cancel my appointment no one answered because I wasn't able to make at that time. I was able to go to another doctor prior to my appointment to confirm what was happening! So it was true so I tried to call this office once more and I finally got ahold of someone! All I asked the receptionist or whomever the woman was that I spoke to was did the nurse I seen on my last visit send off my prescription! She then said I was asking to many questions and began to get hostile over the phone and she hung up in my face. I began calling back multiple times no answer! So I decided to go down there to ask my question. I go down there the woman apologizes and fits in a appointment with me to see the doctor. He was very rude and nonchalant toward me and made no eye contact what so ever it felt as though he didn't care at all what I had been dealing with with his receptionist! He told me basically I shouldn't have called to ask and I should have called the pharmacy! (I have never had to deal with prescriptions or anything so I don't know how any of that works) & all I was doing was calling to make sure she even wrote the prescription for sure because it had been about almost 2 weeks since I last seen her because I was hesitant on taking the medication after speaking with the receptionist who told me not to take anything until I seen the doctor) I then told him I don't feel comfortable being seen here after this whole situation but I will take the medication and come back in for my follow up! He told me to take a pregnancy test and not to come in for my follow up since I don't like how they operate! So I just LITTERALLY walked out of the room in RAGE! How can a doctor be this cruel and mean! I just lost my child! That I planned to have! My emotions are everywhere I was not ONCE treated with any compassion! Except with the nurses! Which is why this place even gets one star! I feel so hopeless I don't know where to go now or what to do I pray no other woman has to EVER experience what I experienced with this medical office. read more

Love my doctor BUT the receptionist answering the calls is rude and lets their ego take over on the job. The person sounds very inexperienced and has no sense of care. Sounds childish and should be working retail, not a professional setting. read more

I love my doctor and his assistant but the receptionists are ridiculous here! Won't make an appointment, won't check the schedule or do anything but transfer you a million times to be hung up on I've called 4 times today trying to get through and still haven't been able to. read more

I was a patient of Dr. Acceta and DO NOT recommend him. I had a total of 4 appointments with him and every single one was 45+ minutes late and all about him. He told me about his multimillion dollar plastic surgery practice he had in orange county that was shut down "due to one bad Yelp review" so he's now "stuck delivering babies". I couldn't get a word in at any appointment. When I decided I wanted to switch doctors his MA Priscilla was very rude and lazy about the process, purposefully taking as long as possible to get my information faxed to the new doctor's office. I still haven't got to see a new doctor because of this. It has been a terrible experience and being that this is my last pregnancy it's too bad I've had to be so stressed read more

Absolutely HORRIBLE receptionist - in fact- so terrible that I won't even be coming to this dr. I have insurance & am currently pregnant & seeking an OBGYN to deliver at Mercy SW. Their only dr.s who deliver there won't be available until August- so I told her to make me an Apt. & she said "well they won't take you if you're over 17 weeks", by that time I should be about 14 weeks- so this wasn't an issue for me. Then I asked about getting a sonogram, and if I could book that for the same apt so I can see baby at 14 weeks. She said "no they won't schedule it until 4-6 weeks AFTER the first "blood work" apt". So by the time I would get my first ever sonogram- I would be 18-20 weeks?! That's crazy! It makes perfect sense for them to book my sonogram apt immediately after I have the blood work results like EVERY OTHER Dr office in town! With my first son I was able to have 4 sonograms done before he reached 18 weeks. I saw his development each step of the way, knew he was healthy & was already in Lamaze classes by 20 weeks. Then because I told the receptionist waiting to see the child as far out as 18-20 weeks was crazy- especially if there's any issues that could be seen much easier - like 12 weeks- she told me "if you don't like it find another doctor, that's the way we do things here" and hung up on me!!! She was very rude- couldn't explain anything just "that's the way it is"; never bothered to let me speak with a manager or someone in charge who actually may know something. This isn't my first child so I'm aware that at as little as 12 weeks- you can fully see the child. It doesn't even make sense to wait till 20 weeks to see it for the first time ever- you can see the gender at 14-16 weeks! Just crazy. The dr may or may not be good- but if every time I were to come here I would have to deal with that rude little girl (cause clearly she's under 25 years old), I refuse. I'll be going to a real dr who has professional staff. read more

Dr. Accetta is a wonderful ObGyn. I refer him to all of my family and friends. Dr. Accetta is approachable, knowledgeable, sympathetic, and intuitive. I hadn't ever been seen by a male doctor before but he was so kind that my fears went out the door. read more

Lady who answers the phone is always rude and unfriendly. My wife has seen her actual doctor twice for a total of four minutes. Not a very personal experience you would expect when having a baby. read more

Dr. Yu is wonderful. Always answers questions. I never wait long. He is super friendly.

All three of my children were delivered by Dr. Yu. from 2011-2020. very thorough and takes concerns seriously.

I am so thankful for Dr Yu. His team made me feel welcome and comfortable since day 1. I had to have a csection and he did such an amazing job. He reassured me the whole way through because I'm such a baby about anything medical/surgical. And my csection incision doesn't even look like a scar. You can hardly even tell I had a csection just 3 weeks ago. I'm so thankful for him read more

I have dr accetta. I've been going to him for 3 years now. He is the best OB I've ever had. He is just so sweet and caring and listens to everything I say. I recommend him every time read more

Because I love my doctor I will not post my actual name. I think it's important for the manager and owner of Dr. Yu Medical Center to know what type of employees they have working for Dr. Accetta. Priscilla and Lizette are an absolute nightmare. The way they have treated me during my 3rd trimester is absolutely unacceptable. They both do not greet me and talk to me with a terrible attitude. Instead of "hi how are you" it's a loud "ON THE SCALE PLEASE" oh I'm sorry am I in the army or at my 3rd trimester prenatal appointment? I'm genuinely confused. Priscilla has gave me terrible attitude last month right in front of my boyfriend she did not know he was sitting in that corner and he heard everything and also told Lizette something. ever since them im treated like absolutely garbage. I have not said much at all because I want accetta to deliver my baby and it's too late to switch offices. I'd really appreciate if someone from that office reached out to me. I worked in the medical for several years and I've never seen or experienced something like that. No job I've ever held would ever accept this type of behavior towards patients especially pregnant ones. read more

So happy Dr Yu was the one to deliver our son. He's so calm gentle and nice. I talk to him so easily and he took such great care of me during my pregnancy. No long wait time - at least at the old location- I have not yet been to the new location. Just over extremely satisfied and happy with them. Thank you Dr Yu!! read more

I saw Dr.Yu while I was pregnant with my son and my husband and I loved him! He was friendly and informative. He remembered us every time we went in for an apt. I had a scheduled c-secrion and he made me feel relaxed. I knew I was in good hands. I decided to keep him as my regular OB doctor and I'm content with his staff as well. read more

I honestly recommend Dr.YU he took care of me and my baby I came to live to kern county when I was 29 weeks pregnant and had been giving Makena every week so wouldn't deliver early. Dr. Yu didn't want to take the risk to take my file but he referred me to 2 different high risk pregnancy dr so I could get some studies done when he had the results he told me he take care of my pregnancy he still order Makena and was giving every week I had early contractions I was 33 weeks pregnant and he told me he was going to give me steroids just in case I deliver early but he stopped my contractions.At 38 weeks I was having contractions again but started bleeding with every contractions I always had normal delivery's but the last one Dr.Yu immediately said emergency c-section he made the decision immediately my husband couldn't go in because he put me down completely if dr yu wouldn't made the decision I honestly think me and my baby wouldn't made it.if I would to get pregnant again hopefully not soon I will definitely go with dr yu read more

First off if you're coming here to be a patient of Dr. Accetta, I recommend you find someone else. He is never in the office and whenever he is he only talks about himself. As a first time mother I assumed the doctors in this facility would take my health and my child's health seriously but they don't. Throughout my whole pregnancy I had to see Dr. Parks, when expressing concerns during my pregnancy he laughed in my face and said "that's just pregnancy", when expressing my symptoms of depression postpartum he said "what do you want me to do" like you're the doctor not me. He was extremely rude and patronizing, he always gave me anxiety and made me feel like I was an idiot. As far as Doctor Accetta goes I will never be having him deliver one of my children ever again, my hospital experience at Memorial on 40th St. in Bakersfield California was the most traumatic experience I've ever been through. Dr. Accetta was asleep and the nurse didn't want to wake him up even though i was running into complications. When he finally showed up, he had to cut me open to get my child out. When giving me stitches my whole body was in pain because I had just had a very traumatic birth and I was moaning in pain. Dr accetta while stitching me up had the AUDACITY to yell at me and tell me to be quiet. The quality of doctors employed in this office is far from acceptable in my eyes. I never saw Dr. Accetta again even for my postpartum checkups. 0/10 read more

I chose this place because of the great reviews however my experience was not a good one. I scheduled an appointment for Monday 12/17 because I got positive pregnancy test. But over the weekend I had a miscarriage so I called the following Monday and they rescheduled me for Friday 12/14. I went in and the lady at the front desk told me that my appointment wasn't until Monday but I told her that it was rescheduled and that's why I'm here. Mind you I'm feeling horrible because I just miscarried and she asks when did I call, what time did I call and who I spoke to in regards to the appointment change. I didn't know I had to document the time and date and who I spoke to just for an appointment change. Finally she was able to squeeze me in and saw Dr. Yu. Please note that this is my 3rd miscarriage so I'm expecting tests to be done to find out why I'm miscarrying and because I have a history of lupus he tells me that there is nothing he can do and that is most likely what is causing the miscarriages without doing any labs/tests. What a waste of time. read more