The review and quotation process were professionally performed. The technician, Zach, was running…read morelate however called us to let us know. He was friendly and knowledgeable. We were told a quote would be provided that day. Day and a half later we hadn't received a quote and called. Shortly thereafter received a quote. We elected to go with a different provider but would quote this company again for any future needs.

Good people. We had an issue with a warranty call but after a bit of confusion the owner reached…read moreout and made it right.

I can't say enough great things about Patco. They came out at 5:30 pm on a Sunday and had my AC…read morefixed shortly thereafter. Friendly, professional service i highly recommend.

Patco has provided service for our properties for years. They are consistently reliable, fair, and…read morehonest. They have come out both during and after hours to handle routine maintenance as well as emergency situations and have always been prompt and thorough. Unequivocally recommend this multi-generational business.

I REALLY appreciated Wynn Creek AC coming out to check my HVAC system on a holiday. Turns out that…read morethe house, my parents' home, had exposed wires, a gas leak, which included a VERY DANGEROUS carbon monoxide issue. We had to immediately vacate the home. He was super knowledgeable, VERY KIND and reasonably priced and willing to work with us. If you're looking for HVAC service with a smile, PLEASE look them up. Same day service, too! You won't go wrong!

I cannot say enough good things about this company. The integrity of the workers is only matched…read moreby the great quality of their work. I would recommend this company to anyone who needs work done.

Thanks for providing my family with options on fixing our problem. You showed up within time frame…read moreyou had provided there was no fine print in what I was paying for and your staff did a great job in communicating the fee's and payment options.

Don't use 'em - You'll be ripped off!!!!!!!!!! Had the…read moremisfortune of having both of my AC units go out within a week of each other. Called Head for the first, and a competitor for the second. Head charged $137.00 for a $20.00 Capacitor - the second firm charged me $45.00. Heads Bill = $255. Competitors Bill = $145.00 and the competitor came out over the 4th of July weekend. When confronted with their outrageous charge they held firm to this customer who has given them well over 15K of business.

I have had 4 ac units replaced in different houses over the past 7 years -- I wish Hansen did them…read moreALL. I have lots of comparisons. I have a semi-annual contract for service and inspection, and this was completed a few days ago. As always, the techs are polite, they educate you, they point out any concerns, and they are extremely thorough. I appreciate Hansen's scheduling software, their follow-up after service, and how they value my time. This customer experience is a rarity nowadays.

They cut your insulation off with a knife and try to sell you an anode. Scummy business and…read moreinsulting.

I purchased a 1 year contract for routine maintenance on my AC where they check it twice per year…read more An Estes technician "accidentally" came to provide routine AC maintenance about 1 month before the contract renewal date. I did not intend on renewing. Instead of admitting they made a mistake - they charged me $300 for the maintenance visit (that I did not request or approve). This company is money hungry and will rip you off if they get the chance.

Two technicians, three parts and over $2000 spent in 3 visits since mid August. These folks do not…read morehave any idea how to find a root cause and address it. Unit in question is still operating at less than designed and set temperature defined. Very unhappy with this company. Beverly