Business model by Henry ford. Expeidite! More time spent on…read morefinances than explaining the process. A nightmare.

My experience with the office manager was seeing the pinnacle of greed in our dental health system…read more The price gouging is off the charts at this office/company. They have a clever system of collecting that exam money while pushing you through their conveyor belt like cattle. Not only was it a waste of my time (over 3 hours) I would caution anyone considering getting any work done here unless you are ok with paying 5 times the industry standard and being looked down on if you can not afford it.

I wish to ad that the doctor is and always has been great. Pleasent to talk to and very…read moreprofessional. Let me ad that NO one likes being talked down to! I'm hard of hearing and took my hearing aids out prior to my visit. In doing so I talk louder but NEVER EVER disrespectful!!!! to be told I was disrespectful AFTER being sat in the chair was beyond unprofessional,,!! I was raised to be polite and respectful!!!! I was also told that being understanding and respectful works both way. I really like my Dentist, he is very gentle and professional. My review was toward the lady at the desk NOT my dentist!!!! I'm a senior of 80. Dr. Ledger is great, kind and professional but it might be good if he gave the patient the benefit of the doubt. That's Christian!! More do when a 83 year old man is hard of hearing .

******HOSTILE ENVIRONMENT FOR VETERANS***** Make sure you…read morelisten to the video to the end... available @https://nextdoor.com/p/xR9t7Cfpgtzc?utm_source=share&extras=MTA3NjcxNDM%3D&utm_campaign=1722082897018 I receive VA community care for dental services with Ledger Dentistry. When calling the office on 25 Jul 2024, during business hours, M-Thursday 8-4, select #4 for veterans, the attached file is the result. For transparency, I spoke with Alex who is the Veteran Coordinator for Ledger Dentistry. I discussed the message with her. Alex informed me that she stands by the message, the office manager is the voice on the message and the dentist agrees with the message. I shared that calling the advocate is not appropriate instruction. I provided the correct action. I stated that I found the message unprofessional and 'barrish". I believe I may have stated it was aggressive, as well. Alex told me she was offended, i was committing slander and my records would be returned to the VA. I asked to speak to the dentist, I was advised, "he doesn't have time". I drove to the office to request an appointment with the dentist, the receptionist who was very pleasant took a message and assured me the dentist would get it. Receptionist was very kind, polite, and helpful. Please note, until this incident, I have had to no complaint. At About 1630 the dentist called me on speaker phone. I was advised by Ledger that : we (veteran) are not special people (never said or assumed we were) He is doing us (veterans) a favor I (veteran) am needy He is not of this world ...not sure what this means? He stands by the recorded message During the entire time, he is chuckling and a young female (identified by Ledger, as Alex) is heard laughing in the background. found this experience to be humiliating and aggressive. The behavior and tone set by Ledger leaves me no further recourse than to consider this a hostile environment for veterans. I did not defend this nation for 23 years to be subjected to disdain by the very people who enjoy the freedoms we (veterans) provide. I have tried to keep this as brief as possible, as I know your time is valuable. -concerned, nasty and irate veteran disclosure: video of fully recording available at https://nextdoor.com/p/xR9t7Cfpgtzc?utm_source=share&extras=MTA3NjcxNDM%3D&utm_campaign=1722082897018

Just made several appointments for family and there were several special requests due to my parents…read morehealth. Morgan was extremely helpful and took care of everything. My insurance makes me pay in advance which is fine, with that the office very quickly summits the claims and my reimbursements have always arrived quickly. The hygienist Bonnie is friendly and very gentle when working on sensitive teeth. I have been a patient with her for sometime and highly recommend her. Great experience all around

Friendly and caring staff. Dr Shah discussed the work I'll need and I look forward to having him…read morework on my teeth.

Shady business practices do not do a deep cleaning with them I say again do not do a deep cleaning…read morewith them. they will charge your insurance outrageous amounts and expect you to pay the difference they charged 812 dollars for a cleaning I paid both co pays and when they couldn't collect from Fl blue because they could see through their lies they started threatening to come after me for it. They did exactly what I was afraid of them doing. Do not recommend unless you want to be charged more than what you bargained for. 812 dollars for a cleaning is outrageous. They should be forced to tell you how much they are going to come after you for when they fail to scam your insurance.

Finally found a dental practice that accepted my insurance. The outside looks like a little…read morecottage, very clean and inviting with a handicap accessible ramp to get into the office. Nice sized waiting room that's clean and comfortable facing the front office staff! It even is kid friendly with a little kid's area that had a kiddie sized table with several little chairs that looked like teeth! The staff is exceptionally patient oriented and very knowledgeable about procedures and co payments. Exam rooms are decent sized and equipment looks up to date and well maintained. The Dentist had a great bedside manner and explained everything that was wrong with my molar - why I was in pain and that before it was extracted I had to be placed on antibiotics because I still had a residual infection and once that was cleared I would be referred to a oral surgeon. I was very pleased with this experience and will use this practice as my Dentist from now on. A much better experience than my last dentist!

Over priced , given incorrect information..sold upgrade lens after I told them insurance would not…read morecover..today rcvd bill from insurance company, upgrade not covered. I repeated myself multiple times to the lady this wasn't covered ,she assured us it was. I was right again, overpriced Drs are great otherwise..they upsell people ..in my opinion they took advantage of a 76 yr old lady ..after I told them it wasn't covered..

We have been going to Optical Outlets of Homosassa for 2 years and have been very satisfied with…read morethe service . They may not be the least expensive but the service balances this out. Special props should be given to Glynis and Annette who have been particularly helpful each and every time we have visited. The added bonus is Glynis speaks Spanish. This makes the purchasing process much easier for my partner.

First off the staff is top notch, the facilities are clean, and the office is overall inviting. I…read morewill not be using this dentist simply because of her demeanor, and greediness. I had a partial plate made less than a year ago, and recently I dropped it and it would not fit properly. Dr. Lee was always pushing for me to get the bridge (10,000.00), and when I explained what happened she said they would have to take impressions, and send it to the lab, or they would have to make a new one. She then also encouraged me to get the bridge. All in all they wanted 1,300 just to possibly fix the plate I already paid thousand for. I checked out another dentist, and low and behold for 58.00 they adjusted my plate and it fits better then when I originally got it. So buyer beware. The stafff did a great job cleaning my teeth, but Dr. Lee is just in it for your money! Also they will try and sell you sonic toothbrushes, water pics, and treatments every time you go in. Even after you tell them you bought the sonic toothbrush, and water pic they will still tell you to buy one.

My daughter's orthodontist is the cause of the poor dental health due to warning us verbally a hand…read morefull of times to make sure she does better with her oral hygiene or he would have to remove the braces that I paid $6K for, so we did that and he continued with them staying on when he should have removed them. He did not tell us anything else, so we assumed all was fine and even when the braces were removed, they took a panoramic of the teeth and he stated she only had a few small cavities, which was a complete lie! Funny how there's no apology for the lack of sympathy or care from you male office person or the owner. Very sad. My 16 year old daughter recently had her braces removed after 24 months and we have been to two other dentists for help due to her having cavities in every single tooth now, but the first dentist gave me a treatment plan for $25,000!! The second opinion pediatric dentist we drove an hour to said it would cost around $12,000. Then they told me they were booked out until May 2026! It was a huge shell shock and very stressful to find all of this out. I explained the situation to this dentist office and they are in network with my insurance. The lady I spoke to the first phone call was very nice and sympathetic. She made the appointment and I completed the online forms. I called back the next day 10/28/25 and a young man answered the phone. I wanted to make sure they received my online paperwork and then asked where I can send the current X-rays to for her appointment. Mind you, the two prior dentists already both did x-rays when it should have been done once. The man told me they do not take x-rays from other places and they would be doing their own. I explained to him that I didn't want to do that because then I'd have to pay out of pocket for them which was ridiculous and I'm a single mother on one income as it is. He did not care or show any type of care about it. He responded and said well then you would just have to pay out of pocket for them. I cancelled the appointment because I've never heard of any other dentistry who does this to people. The x-rays are legit and clear to read. This is horrible to do to people!! Huge red flag. That is not how you treat patients. Thankfully I found another place who even said how horrible that is to refuse x-rays that are good for 6 months. I'm not rich or made of money, but obviously this place is only concerned about the money first sadly. Do better!! No one should be forced to have to pay for x-rays out of pocket when they already paid for them through insurance. With everything so expensive currently, that's just horrible to do to people, especially a single mom on a single income.

Front desk / admin staff such a pleasure! Absolutely appreciate the friendliness and care for the…read moreexperience when visiting. The Dentist's match the same energy! They really make you feel at ease and I cannot say enough nice things about the team who schedules the appt and front desk. Thanks so much for being amazing!!

22 years we have been using this dentist. It was great when Dr. Magyar was there running the show…read more Now they have changed like many others. Not for the better. Again today we have a 3:30 appointment. Finally after a few questions my wife gets called back at 4:10. This has been happening for the last 2 years. Why? I have to look for a change for sure.

Beware of the accounting department,reconciliations can take 6 months. I made phone call when…read morereceived notice of payment due immediately told there was error and bill was now $300 less.Delays partly due to Dentist dropping out of network then rejoining the network. Accounting make sure they are in your network otherwise you pay hell in reconciling. also when i got work done I paid for what insurance did not cover.

Rip off!! They charged my wife more to repair a cracked partial then what she paid to have the…read moreentire partial made in Clearwater! The repair broke less than a week later. We were told they would of course warranty the repair, then they recanted and charged us $60.00 again! Go anywhere else but here.