Don't go here, terrible place with terrible customer service. My fiancée ordered luggage name tags and one of the names was spelled wrong. It was sent out as a gift and the owner directed that we needed to get the luggage tag back in order for her to do anything. She offered no resolution and was rude in the process. read more

Can't do zero stars. I came in during the holiday season, bought the merchandise at their store and provided her with names to write. Unfortunately whether it was mine or her fault wasn't really the issue and explained this via email. I was happy to pay for a new one, just so I can get the same item. I sent an email - no response, I called several times- no one picked up, finally went in and explained and she wanted me to bring back the merch - of course I didn't haven't it and she couldn't be bothered to order additional. Whether it's the same person each time I don't know, but they are rude beyond belief. read more

This is the second time this has happened -when I have driven the 35 minute commute to the store and the door is locked when they are supposed to be open. I've had no issues with products. however, today I left work early and arrived at 4:48 PM on Friday afternoon. Their website and times on the door indicate they are open until 6pm today. I was also not notified that my item was ready. My daughter's school told me - despite placing the order directly through them not the school. I made a special 35 trip here for nothing. read more

Horrible. I ordered a Blue Valley shirt to support my amazing football son. Their sizes are all messed up. A 2xl is a 3xl etc. They refused to honor any mistaken size. And are rude about it beyond measure. Their sizes are all wrong, 0 customer service. No discount- and blamed me for their erroneous size. The shirt I was wearing was a 2xl and fit great. But her exact words, "Too bad. I have 0 use for it." Wow! Never sho here again! Beware read more

I was in a jam to get numbers and names printed on my teams basketball jersey. I usually take all my team jerseys to Olathe T-shirt but they couldn't do it in time I needed. Happi Names were able to take my order and have it done 2 days later which is great. The bad? The numbers and letters came off after our players washed the jersey the first time. Called and let them know and they said bring them back in, which we did. One parent took her kids jersey in twice. Thought it was a bad batch of letters/numbers maybe? No, they still came off so my team has played all season with missing #s and letters. Looks terrible. Will never do business here again. read more

Should be called Grouchy Names. The clerk was very busy eating nachos and couldn't be bothered. I came in a few years ago and got our family names written on an adorable ornament. The ornament selection was mostly baby stuff this year. They couldn't take two minutes to pull out a sharpie and write two names in it. She said we could only have initials and pick it up on Thursday. Weird. Disappointing experience. Nothing friendly about it. read more

Speedy and friendly service. The final product was great. Highly recommend for any embroidery.

Extremely rude cashier- couldn't be bothered or even fake a smile! Not a good way to run a business

Super cute merchandise. Natalie made our spirit wear with logos. Everything was great. Thanks

Woman working today (6/29) in yellow blouse was rude. First-called to confirm addresses. Tone was rude. Second-went in to store to pick up and was rude. Third-got out to my car only to find that they gave me the incorrect item. Went back in to tell her and she acted like I was inconveniencing her because I wanted the item I initially ordered. I showed her a photo of the shirt... (the one we received was a different design AND color) and she just says so you want the other color. I went on to inform her it was a completely different shirt. I then asked when it would be completed. She said they would just have to call me. No apologies given. Hopefully we get it sooner than later. We ordered through our team's spirit wear website. read more

Lady who does the art does a great job. However, she has been extremely rude to me on two separate occasions of me purchasing gifts from her. The first time was over the phone. She told me I sounded like a "picky customer" & would have to go into the store to speak further about any questions on my purchase. Now, I understand she doesn't want to do something wrong & me not be satisfied with my purchase. But I do not find it appropriate to call anyone a picky customer & just speak in such a rude condescending voice in general. Customers are bound to ask questions & it is the employee/owners job to help them the best they can. This really made me question going to her business again. Assuming she was just having a busy day, I decided to buy from her shop again a few months later. Long story short the attitude was definitely still there & it really boggles my mind how someone thinks that it is okay to run a business & not go out of their way to do whatever they can to help their customer & not make them feel stupid. read more

Before this visit, I had no past experience getting anything monogrammed or customized, but I had had every intention of making a purchase for numerous holiday gifts at Happi Names. I saw online that they had things available at the store to monogram and that was what I was planning to purchase and customize. I asked a couple questions during my visit (cost, sizing, recommendations) and only got short answers with a dash of sass. This employee replied with a quite annoyed tone to my questions, which to me sounded standard. After about 15 minutes of browsing the store and attempting to acquire basic info, it became clear to me that this is not the type of business I want to have my money. I instead went to The Monogram Shop in downtown Overland Park and was very satisfied with their services. read more

This is a great place to buy a gift for an infant, toddler or child. They personalize everything with the child's name, art, etc. The selection is endless...baby blankets, bibs, frames, photo albums, jewelry boxes, bags of every kind, etc. etc. They will also do a really cute, personalized gift bag for just a couple bucks. read more

Horrible business owner! Item was brand new in package when I left in there. Came to pick it up was damaged and stained! Owner refused to rectify the situation or give me a refund. read more

Bad choice. These are not nice people. They promise to do something for an important occasion then, literally, pretend like they never met you. I've heard many other people complain about Happi Names, and now I understand. There are better choices that do better work at much better prices and treat customers with respect: Try Pistachio on Gregory Blvd in KC instead. read more