Bought a few things here, great staff and very helpful, worth the drive from NoVA. i will be back.read more

Wonderful experience! We had a great time here! The service was super friendly and we will…read moredefinitely be back!

This review is from the perspective of an AT Thru-Hiker…read more This is one of the best outfitters on the trail. It is a small place but it has all the stuff I want. They have Ankers (the four charge one and 7 charge one) All the best AT books Permethrin and Bug spray Sawyer, Katadyn, and CNOC Bronners represented Darn Tough is represented and they do the exchange if you have holes in your socks No clothes but who needs that? Hikers get snickers and there is a hiker box The employees where just awesome. Great for a small gear purchased

We went in to look around and bought two Native Slayer kayak's good Prices. Cheaper than on line…read more Had to order the second one and they got it in quick. They helped me load them and went over everything with me. If your buying a kayak check them out. Thanks for all your help.

I love this place. It's small and doesn't have a huge selection, but there are some neat things…read morehere. I bought some weatherproof notepads, a weatherproof pen that writes upside down, a pocket knife for my son, and some camping can openers.

Very good shop. Has a lot to offer. Jeff is a fantastic person he will help in any he can.read more

The service was great and the folks working didn't even mind our two unruly dogs (one is a puppy)…read morebeing inside/ even after he peed on the floor! Anyway prices were reasonable and got an amazing pair of hiking boots that I love!! I appreciate them!

The folks here are super friendly and stir up great conversations! They also have a wide variety of…read moreitems for your everyday adventure needs. And they're also dog friendly!

Might seem trivial to some but, a customer at the register; cash in hand should carry far more…read moreimportance' than a telephone patron. Recently purchasing a few items and approaching the register I was neither recognized nor addressed. The associate seemed entirely focused on what appeared to be a cordial conversation that bordered on business albeit with a convivial flair. After an inordinate wait another employee from halfway across the sales floor came to my aid and actually apologized. Not so much for her colleague but for my patience. I do not fault G. O. P for this but the singular culprit of what I feel is shoddy treatment of a customer.

Friendly staff and willing to help people out. Not pushy and very courteous…read more Was looking for camping and backpacking store in Charlottesville that was geared more toward backpacking than Dicks Sporting Goods and Public Lands. Would recommend this store to others.

Had a great experience at Mossy Creek Fly Shop getting a difficult to find Fishpond Ridgeline…read moreBackpack. I met some of the guys at a local fly fishing show and stopped to ask a few questions about the backpack that I wanted. They didn't have one at the show but knew every detail and answered all my questions. They ordered the Ridgeline for me from the show, it was less expensive than other vendors, they gave me a free Fishpond Pescador Fly box for buying a bag at the show, and the backpack was at my house a few days later. I am planning to visit the shop soon and book a local guided day on the water with them. I'll have my new Ridgeline with me...Thank You To The Amazing Mossy Creek Fly ShopTeam

Professional with a great inventory. These guys are A class!! Very friendly every time I go.read more

They have great gear!! The staff is super friendly and helpful! There's usually a great selection…read moreto choose from, with the newest technical gear you need. Shoe selection is great

Why I shop online…read more I've used a wheelchair for over 40 years. I like shopping locally. I'm used to people talking down to me, treating me like a non-existent black hole. I'm used to people being mean, rude, and condescending. I get that. I live with that. Yesterday I went into the Mountain Trails store on the Loudoun Street Mall. I've shopped there many times before. The help has always been kind. I use a service dog. He's well trained. He's been in many local stores including the Mountain Trails store. Just this week I spent over $100 in the Mountain Store. Yesterday was one of the most embarrassing episodes of my life. As soon as we rolled through the door a demonic old man began screaming at my dog to get out of his store. "This is my store, and that dog needs to get out", he yelled over and over. He never spoke to me and never used a civil tongue. It was as though he was possessed, screaming, "This is my store, Get out of my store." He was a cretin-like creature spewing a litany of embarrassing, abusive, demeaning shouts that drew the attention of everyone in the Mountain Trails store. Now, he could have come to me expressing his concerns, but he was unable to look me in the eye and speak to me like I was a normal human being. He just kept screaming at my dog. I did what I always do in the face of ignorance, I ignored him, hoping he would just stop. I went to the counter and bought the one object I came for. I paid, and I left. I will never shop at the Mountain Trails again, and I encourage everyone with a disability of any kind to avoid shopping at Mountain Trails on the Loudon Street Mall. Save yourself the embarrassment of the screaming, humiliation, and sadness of this old man. The old man was unable to treat me like the good customer I was. I pity those, like this old man, who harbor, tolerate, and practice such discrimination against all who are different. It is his store as he made perfectly clear and I was unwelcomed. How unfortunate that such bigotry against all who are different gets celebrated. Amazon never sees my wheelchair, my dog, or my disability. And, that is why I will be shopping online. Oh, and it's cheaper, delivered the next day, in any size, color, make or model that my heart desires with a 5% discount every day.

If you need outdoor gear OR if you don't and just want to browse check this place out!…read moreYou can go in for something specific and they'll help you get in and out. You can legit go to browse and they'll be just as friendly and helpful! Favorite experience was going in to browse, found a pair of clearance shoes for my son and for some reason there was only one shoe! They looked in the back, called the other location and could not find the other shoe. Ended up buying a different pair, a week later I got a phone call (mind you I didn't specifically leave a number they just have me in the system for rewards) saying they had located the other shoe and would I like them to hold for us? I was blown away! They took the time to note who we were and actually follow up! Of course we went in for the shoes they even gave us the extra discount that would have applied the day we were originally there! They also have a good selection of used items at awesome discount and you can put your items on consignment too! Visit both their locations downtown and Central Park

This is mostly intended for my Virginia friends but when a business excels in so many ways, it…read moredeserves to be noted. Robynn and i have deleberately avoided participating in any black friday shopping for all the reasons we're all so familiar with. But my wife has recently become a "backpacker" and I wanted to get her fitted for a legitimate backpack so we made an exception to our black friday rule and went to the only place I would go to locally backpacking and other outdoor gear, River Rock Outfitter Even though the shop was filled with customers, Keith and April, the owners, immediately greeted us. When April finished with her customer she began the process for fitting my with a backpack. This process which included measuring her torso, what type of backpacking it was for day hikes or multiple day/night trips, types of weather, trying on multiple packs (with weigjts in the pack) took approximately 40 minutes, maybe more, but it was such a pleasant experience, it only seemed like minutes. My wife and April found the perfect pack but since it was not in the color my wife wanted, April placed in on order. We'll return in a day or two, try it on again and walk out with an early Christmas present for my wife we will now be able to share and enjoy many more years of backpacking together with a comfortable backpack. If you want professional backpacking and other outdoor expertise and a wide selection of high quality gear from a polite, courteous, friendly local business, go to River Rock Outfitters; you will not be disappointed.

The glamping was great. Near the highway and the train but amenities were great. Massanutten tent…read morehas amazing views but the blue ridge tent is closer to the parking area and showers. The inside was spacious and fit us 5 comfortably. We did the short rafting trip which was perfect for young kids. Jumped off the raft several times for some swimming. Everything went very smoothly with the staff, and they had a food truck on the property where we enjoyed lunch.

What a good HAWT time!…read more We came on a Saturday, mid August, and had a good, relaxing time. Besides the heat trying to take me out, I had absolutely no complaints. Front Royal Outdoors had their logistics in order from start (parking) to the brief bus ride, all the way to finish (exit). Our party all opted to do the deluxe tube (approximately $41 for the entire experience) that offered more support (a place to hold your beverage of choice) and the possibility to maximize on one's lazy river experience. As an FYI, every "order" of course came with a life jacket. The river itself was calm and effortless, for the most part. I think our experience was a little over 3.5 hours. My only recommendation would be to hydrate and find a time/date where the heat is not doing what it does best.... drains ya.

The best shoe buying experience I've ever had was with Wilderness Adventure. The associate who…read moreassisted us spent quite a bit of time with us. She made sure every pair of shoes we tried on would be a perfect fit and would stay that way once the shoe was broken in. We were buying Birkenstock's and when she learned it was my first pair ever she made sure I knew that I should only wear them a couple hours a day for a week. They also give you 20% off a second pair and a percentage of your sale back in the form of a gift certificate to use on your next purchase. This is a great incentive to make a future purchase but the real reason we will be back is because of the attention and truly personalized feel of the experience with our associate. Everyone was friendly and attentive but not overbearing. They didn't make us feel like we needed to make a decision and get out. I recommend everyone visit their store.

Fantastic customer service!!! Rhonda and another wonderful staff member spent a lot of time with…read moreme. They patiently helped me find a pair of Oboz hiking shoes that fit correctly, and are incredibly supportive! The shoes have made a huge difference in my life. It is because of the great customer service, and the large selection that I purchased shoes at Wilderness Adventures. I'm so glad that I stopped in to look around. You can't get caring service like that from a computer! Thank you so much! Looking forward to my next adventure.