Jesse took my boy Percy for a week. Percy was happy and energetic when I picked him up yesterday…read more Jesse is a friendly and calm guy, good for nervous dogs like mine. I highly recommend him

Our dog Max started going out with Having a Ball during the 2020 shelter in place. In the early…read moredays, the service was great and Max was happy. Unfortunately, we have had many issues with this company and recently moved Max to another company. Overview of main issues: - Inconsistent schedule, different walkers showing up daily to pick Max up - They use personal cars which are not large enough for 6 dogs to be comfortable. - I regularly saw a dog sitting in the front passenger seat when they would come to pick up Max - this is very unsafe, especially since they are driving from Sausalito to Petaluma on Hwy 101. - Many times on hot days, Max would come home and his fur would be hot to the touch and he would be panting excessively. This made us question whether or not all of the personal vehicles used to transport dogs have functioning AC. - In August, our home alarm was set off twice by the walkers. Both times, Max was in the house with the alarm wailing for an extended period of time. - One day at 6 PM, Max was not home from his walk and we started to get very concerned. Multiple texts and calls went unanswered. Eventually, we learned that a dog had run away earlier that day and all of the walkers were trying to find it. We later learned that our dogs did not get a walk that day- so essentially, Max spent many hours crammed in a car - and we were charged for the walk (!) After this incident, we expected an official communication from the company acknowledging what happened and details on processes being implemented to ensure appropriate communication in the event of a future emergency. Even after discussing this with Richard, no communication was forthcoming. We are left to assume that there is no process in place. - The company stopped offering trail hikes and transitioned to ranch outings as of 10/1/2020. The ranch outings are more expensive and are advertised as being 2 hours. Max wears a GPS - his ranch outings have not been 2 hours (see picture below - at ranch from 1:05 - 1:59). Our estimation is most days in October he spent at least 3 hours in the car for pick up/drop off of other dogs. - The final straw was when a complete stranger showing up to pick up Max on Friday 10/22 - we were not notified that there was a new employee. We have a lockbox - it was highly concerning that we weren't notified and introduced to this new person. To this date, I never received a response to my last email outlining our concerns.

Moxie, our 2 year old Golden has been "having a ball" since December of last year. She loves her…read moretime out with her friends - both human & dog! Live others, she gets so excited when the car pulls up...her whole body wags with joy. She comes home happily tired out & looking forward to the next day's adventures. I can't recommend Having a Ball highly enough. Their staff are wonderful & I can't be happier.

As most great things; Sir Walks A Lot was a referral from a local walker who did not have capacity…read morefor our new rescue. I can't imagine where we'd be with our dog Sierra had we not met Robert. Robert adheres to very disciplined and loving approach to ensure boundaries for optimal growth and learning on the daily walks. On a few occasions we were in a pinch and had to leave town and Robert extended his services for dog sitting. Fast forward nearly 3 years and our baby girl Sierra has grown into a socialized, obedient and friendly dog with both humans and other dogs (She started as a 1 year old that was not socialized and very raw with little to no manners). Now she is usually the best behaved dog anyone has ever met whether it be at home or on hikes etc. Come see for yourself; we can usually be found at Stinson a few Saturdays a month where she swims and plays with other dogs... just look for the black Lab mix. If you are looking for someone who you can develop a long lasting relationship with built on 'Trust' than I'd say look no further. Robert is an incredible trainer, walker and go to guy for anything canine related. Most of all he is someone with a high degree of integrity which is a non negotiable for us..... Thank you Sir Walks A Lot

Our Reggie boy has been with Robert and sir walks a lot for over 3 years, since he was a pup. He…read morehas been with both Robert and Jonah on his walks- and he adores them both. Robert and Jonah have been so wonderful with him- even putting up with his puppy car sickness he thankfully grew out of. I have also done some training with Robert which set the strong fundamental baseline for Reggie's reactivity (only with us, never on his pack walks). Nice reminder it is time to re-book! Getting Reggie into the pack with sir walks a lot has been such a god send since day one as I returned to the office a few days a week. He is out on hikes and having adventures around the gorgeous Marin county open spaces. I have to add that Jonah went above and beyond last week. I was out of town for work, and when Jonah came to pick Reggie up he smelled something off. He went into the kitchen and noticed a burner on. He saved us from what could have had a tragic ending. For this, we are eternally grateful. Thank you to both Robert and Jonah for being such a wonderful part of Reggie's life and ours! We are so thankful we found you.

Andrey has a remarkable affinity for pets, particularly dogs. My Anatolian Shepherd, Roma, is…read moreparticularly fond of him, and I have the utmost confidence in Andrey's ability to meet all of Roma's needs. He demonstrates a genuine concern for animals, dedicating countless hours to walking with your dog, enjoying leisure time together on the couch, and offering treats, among other activities. For my upcoming vacation, I am entirely assured that leaving my dog in Andrey's care is the best decision.

We only trust one place for our two dogs and that's the Wags Ranch in Novato. Our dogs are dropped…read moreoff happy and come home happy. We've been taking the our dogs to the Ranch for a few years now. One day I was dropping off our dogs, two women from the neighborhood were walking by. One turned to the other and said that the dogs are so nice here. A testament to Wags and how they care for the dogs.

Our dog Fiona gets so excited when we pull up to the ranch in Novato. She loves her time spent…read morethere. All the staff and owner are super attentive to any special request we have and her dietary needs. Having this area for her to roam, be with other dogs and know she's being well taken care of makes it easier for us to enjoy our vacations and ease our minds about her wellbeing. Wags dog boarding also picks her up from San Francisco and returns her to the city if we can't drop her personally so that is an awesome perk. We highly recommend Wags Dog Boarding and are so thankful they exist!

Dogstar is wonderful! Danielle and her team are extremely dependable and thorough. They truly love…read morethe dogs and it shows! Danielle helped to lovingly care for my older dog during her visits, who required special care before she passed. She did this while still balancing the level of exercise and care my younger dog required. It is great to see how excited my Boxer Frankie gets when Danielle or one of her team arrives to take him for a walk. It lets me know that he is equally as excited about Dogstar! Teresa

Danielle has been working with our new puppy, Darth, for the past three weeks. Darth loves her and…read moreshe is helping us with new puppy advice. She is great

We have boarded and used daycare with Marin Pet Care Pros for over 10 years and 2 dogs. Our dogs…read moreLOVE MPCP and are always returned to us happy and healthy. Basia, the owner, maintains a fun and appropriate environment for her charges. We would not consider boarding our dogs anywhere else in Marin.

Basia is a lovely human being. She's patient and kind and runs a legit (as in licensed, bonded, and…read moreinsured) pet care business. We did an intake and trial day with our dog, Matilda with her. Unfortunately, it was not a match (our little girl was way too shy and reserved to be a good fit for Basia's pack). But we so appreciated Basia's proactive and kind communication throughout the process. We got to spend some time with Basia and meet some of her other doggie clients, and I was so impressed by her attention to detail with all of the dogs, her honesty and transparency about anything we asked, and the fact that her space is so neat, clean, and organized. She loves her job so much that she has pictures of the dogs she cares for all over her house, which is really sweet. I wish it had been the right match for our dog, but I appreciated Basia's honesty about why it wasn't. I would feel completely comfortable recommending her to others based on the interactions we had with her.

So far so good! We've taken our dog Sadie for a few days of daycare gearing up for today, our first…read moreday of pet boarding. Sadie has never stayed at a facility vs a sitter home, we are hopeful that this works for her as Grateful Dog is so so convenient next to the freeway and great price points. Ernie and his team were really nice and assured us she will have outdoor access and be taken on walks. Super hopeful and excited about her first stay! We're feeling good about it. Will report back!

MY DOG ALMOST DIED LAST FRIDAY FROM THE BACTERIAL PNEUMONIA…read moreSHE CONTRACTED AT THIS FACILITY. When I picked her up she was skin and bones and her eye was crusted shut. I'm talking 10 days of eye crust - no effort was made to remove. I thought her eyeball was missing because it was so covered in crust. The worst part about this situation is that I was available to pick her up FOUR days earlier had they alerted me to her declining health. Instead she was so skinny and SICK when I picked her up that she had to be hospitalized for the weekend. I essentially paid $1000 for them to board her to neglect her to now be responsible for a $8k vet bill. BUYER BEWARE. DO NOT SEND YOUR BELOVED PETS TO THIS FACILITY. My dog is now home with a feeding tube and still very ill.