It was our first time visiting this location, and we had a great experience. The office is clean…read moreand very kid-friendly. The staff are kind, courteous, and welcoming. The doctors took the time to clearly explain the treatment plan before proceeding, and the staff kept me updated throughout the process about what was going on with my child. After the procedure, they even assisted us to the car since my child was under general anesthesia, which I really appreciated. They also provided clear post-operative instructions. Overall, we felt well cared for from start to finish.

I want to start by saying that the dental care my family has received at Lollipop Dental in…read moreCerritos has been excellent. The dentists have always done great work, and I have no complaints about the quality of the dental treatment itself. My issue is with the billing and front office. In the early months of 2026, I went in for our routine cleaning. I've been bringing my family to this office since 2023, and during that visit I was suddenly told I owed $85 for services dating back to 2023, 2024, and 2025. My question is: why am I just now hearing about this years later? Every time we visit, the front office makes sure payment is collected before we leave. You don't walk out without settling your balance. They told me this balance was discovered during an audit, but that explanation doesn't make much sense when these charges supposedly go back several years. To make matters worse, I now receive frequent calls from their collection company, and the amount isn't even consistent. Sometimes they say I owe $85, and other times it's $87.75. Which amount is actually correct? I typically pay with cash, so it's frustrating to suddenly be told I owe money years after the fact. I don't know whether there was a bookkeeping error or something else happened, but the billing process has been handled very poorly. Being contacted by collections over a balance that was never brought to my attention at the time of service is both frustrating and unprofessional. The dental care deserves praise, but the billing practices have left me questioning whether I can continue bringing my family here. I hope the office improves its accounting and communication so other patients don't experience the same.

Nice stuff and doctor. We had a good experience here…read more Just make sure you be aware of $50 cancel fee. Need 24 hours to cancel the appointment. I been here for years I just found out today. If you come in Saturday and make an appointment for next visit by Monday you need to call cancel by Saturday. Sunday is not open so you can't call cancel the appointment. I have never get charge $50 fees. Overall they are the best

Always a pleasant experience with attentive and friendly service. Smells nice and visually…read moreappealing for the kids to help ease the tension of dental visits.

Joanna, Yadira, and Maria were all very friendly and professional. They made the visit feel…read morecomfortable and were patient when answering questions. Their teamwork and positive attitudes helped create a great experience. Thank you for providing excellent customer service!

Lost a long time customer today!! NO RESPECT FOR YOUR TIME & NO COMMUNICATION. My daughter's…read moreappointment was at 2:30pm for a small cavity filling. The doctor, dental assistants and other staff did not communicate with me that the patient before us was taking longer than expected. AFTER more than 1 hour of waiting, the doctor finally helped my daughter. I do not plan to ever return to this dentist.

My daughter was nervous but everyone was very reassuring to her and the ladies at the front desk…read moreare very nice Thank you for making her first visit easy

The dentist here are unreliable. I came here for a while now and last check up I was told I had a…read moreinternal impacted tooth at the top of my front teeth by these dentists, they said my options were to take it out with surgery but I had the choice of keeping the internal tooth inside and have no problem with my teeth whatsoever. I went to another dental office for my next checkup and that's when I realized Western Dental completely lied to me. My impacted tooth is very serious and the longer I left it in the more damage it did to my front teeth. I was on the verge of losing my two front teeth because of the impacted tooth thinking everything was okay because Western Dental told me it was fine leaving it in. Not to mention at the other dental office I went they took lots more x ray pictures of my teeth then Western Dental. For sure not coming back here.

All staff and doctor are excellent. highly recommended . Doctor took his time to explain all in…read moredetails.

All my kids have been going to Dr. Kay since my firstborn needed a dentist. I appreciate her…read moreattention to detail, compassion and care. I feel very informed on how to best help my kids with their dental hygiene. She gives a thorough explanation after each visit. I highly recommend her and her team for pediatric dentistry. Her office staff is also very helpful with energetic kids.

Took really good care of my kids. Made the experience enjoyable for them. Lobby has amenities that…read moreallows for refreshments and relaxing while they get their work done will be back.

Fantastic Experience - Highly Recommend!…read more I can't say enough good things about Dr. Aditi Pampaniya and the team! From the moment I walked in, I felt welcomed and at ease. The office is modern, clean, and comfortable--definitely a place where you feel taken care of. Dr. Pampaniya is not only incredibly skilled but also genuinely caring. They took the time to explain every step of my treatment, making sure I understood what was going on and answering all of my questions. I felt no pressure, just clear guidance on the best options for my dental health. It's clear that the staff is highly trained and up to date with the latest dental technology, which gave me even more confidence in the care I was receiving. What really stands out is how friendly and attentive the entire staff is. From the front desk to the assistant, everyone made me feel like a valued patient. If you're looking for a dentist who combines professionalism, skill, and a warm, patient-focused approach, Add Smile Dentistry is the one to see. My husband and I are so glad we found this place and will definitely be returning for all our future dental needs!

Brought my kids to get there check up, the xray tech/ hygienist was super friendly and made my…read moreKids feel Comfortable.

This was our first experience here and my 22-month-old's first dentist appointment. The employees…read morewere all very sweet, worked wonderfully with her, and even gave her a cute toy afterward. The only reason I didn't give 5 stars is because, although we were seated quickly, we weren't seen for 45 minutes. It seemed like there was only one dentist on staff. Once we were seen, the dentist was great, but expecting a toddler to sit still for 45 minutes is difficult. Also, the back area where we were seated was very hot. The air conditioning wasn't working, and we were back there for over an hour, which made the wait even more uncomfortable.

The staff is nice but it is run horrible for a business. My appointment was canceled because the…read moredoctor called out, it was rescheduled and I've been waiting for 90min after my scheduled appointment to be seen. I've watched 4 other people complain and ask for discounts on the way out because of the wait time. Unfortunately you wait hours EVERY time you have an appointment!

Excellent service and that goes for all staff! Communication a plus. They really work with you no…read morematter what the situation is.