Management is horrible and not very smart and they gave us a no cause eviction notice right before Christmas and refused to answer any questions I had about it. read more

I lived in Wheatbaker for 3+ years. Nice apartment but the service SUCKS THE BIG ONE! My rent was raised every year from $1050 to $1300 for a 1 bedroom, 1 bath. I asked for one thing in 3 years and got nothing. They don't care and worship the almighty dollar. Do yourself a favor and go somewhere else. One star is too much. read more

Completely and utterly incompetent from the condition of the units to management. They are built poorly, insulated poorly, and appliances are cheap as can be. I rented a patio home. I was the first person to live in it. The trim was atrocious. the mud and sheet rock cracked in every room in every corner. You could literally kick the entry doors out of the wall with ease. We were fined when we didn't commit the offense stated. we throughly cleaned the apartment in its entirety twice when we moved out. Nothing was damaged due to us yet we did not get our deposit back and they claimed we didn't do a cleaning. They also claimed that we damaged multiple different things that weren't damaged when we left. Do not rent from them. I truly did not have one good experience with this company. read more

Don't bother. Even in desperation it's only money and time lost. All of the employees my family felt with were completely incompetent. They PROMISE to get back with you same day and leave you hanging. We jumped through their hoops only to be denied, after our money was taken for credit checks and applications. Total ignorance, we have 2 paid off homes in AZ, 2 cars paid off, a bank acct. With funds, have retirement pay and a nurses income of 43 yrs. We just were trying to get our son and daughter in law settled in for their 4 yr time at Warren AFB but needed temp. Apt. Until housing on base was available. I am so Thankful we have Lifelock because I definately do not want this horrible experience to haunt me. I will be filling a complaint on base and with the city. From reading other reviews someone needs to. read more

Apartments themselves are great and modern. However, they are poorly built; they have cheap windows, cheap insulation, and cheap appliances. In the wintertime the heaters are a fortune to use as they are electric, and the hotel-style air conditioning unit cannot keep up in the summer. Moving out went smoothly; except they broke the law and would not inspect my apartment a week before me moving out (Montana Law 70-25-201). As expected, they produced bogus cleaning and repair charges to keep a good chunk of my deposit. read more

Maintenance and office personnel are the worst. Been here 4 years now and rent goes up every year. Not worth it. They are taking advantage of the renters. They always keep your deposit. read more

Terrible management constants threat of vacation due to lack of investigation of complaints.

Had zero issues what so ever the entire 1.5 years I was here. Fast forward to moving out, a month later I still have not received my FAS or refund check. Reach out for help 3/25, tells me post office received the mail 3/1 and it's $20 to issue a new check just to TRY and get what is already my money back to me again. (I understand the post office is out of both of our grasps). Ask for my FAS, sent to me, I see they're charging me for new blinds and a toilet seat ($80), paint touch ups, throwing away a toilet brush I accidentally left, wiping out what was already a clean drip pan, and sweeping out my garage that was already swept before I left. Total is almost $300. Pictures and videos show the blinds and toilet seat are just fine. Ask for a receipt, they tell me the closed work order is a receipt and that I'm unable to dispute any charges. I've scanned my email over and over looking for the report they say they sent on 2/12 after the move out inspection but have yet to see it anywhere other than what they sent to me 3/28 after I requested it. Being a property manager of 4 years myself (though in a different state), I'm in disbelief of what they're trying to pull after being a solid tenant. I never paid late, never complained, never got complaints and put in maybe two work orders the entire time I was there. Photos and video attached of so called "issues." read more

Happy Homes Apartments - Living room blind that needed "replaced." This was their own photo from the report. - Apartments Near Me - Billings, Montana

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It's been 2 years since I rented from Happy Homes and from the other reviews (which I failed to read when I first rented), I would say the same things are going on now that were going on before. My family and I only needed an "interim" place between selling and buying, so we didn't quite stay the full year. We were told one price by the lady who showed "a similar apartment" and another price by the manager. When my husband pointed this out and said we didn't want to sign a contract when there was already dishonesty/misinformation, the manager said we could rent it for the lower price quoted to us originally. When we initially moved in, the apartment was filthy. This was after being told we needed to wait an extra 2 weeks, so maintenance could "clean". The floors were literally covered in what looked like black tar, the cabinets still had food and crumbs in them, the entire front yard was covered in cigarette butts, every light fixture had spiderwebs covered in dust, soap scum covered the shower, the toilet had definitely not been cleaned, and the garage had a pile of trash never actually picked up. With all of that, I didn't complain, I just got to work scrubbing and cleaning and getting the place suitable to actually move our stuff in. The main problem arose when we started to move out. We cleaned the apartment from top to bottom over the course of 4 days, scrubbed, cleaned, dusted, wiped, and filled in all the holes in the walls (even the ones we didn't create). The place looked like it was brand new. We had one of the management team come over to do a final inspection and were told the shower had soap scum (I scrubbed those walls myself), the toilet hadn't been cleaned because he thought he saw a hair on the side, the washer and dryer hookups looked like they might have dust on them, and we needed to buy new drip pans for the stove. So even though it actually didn't need to be done, we did everything they told us . . . again. When my husband asked for an additional final inspection, the front office said we didn't need to be present and they would just send us any refund from our deposit. Neither my husband nor myself trusted that, so after acting like we were the biggest inconvenience to their work day, they sent a different management team member over. He basically argued with my husband on each item and then tried to charge us for a paper towel holder attached to the door underneath the kitchen sink . . . LEFT BY THE PREVIOUS TENANT! I was so over it. From what that place looked like when we moved in and what it looked like when we left, they should have paid us. When I say clean, I mean clean. Top to bottom. It turns out that maintenance needed $45 out of the deposit for "labor cost". Basically they needed to be paid to walk around the clean floors with their filthy shoes while smoking cigarettes. I don't recommend "Happy Homes". It was a place to stay for the time being, but wow was it the worst apartment experience I have ever had! read more

Avoid at all costs! They are liars and thieves. We had an arrangement to pay our rent on the 17th over the phone. The very next business day, we were given a 3 day notice to vacate. This was after explaining that it was either pay rent or buy groceries. I next was told that said agreement never took place with Melissa I believe her name was and that we would be responsible for legal and attorney fees. Keep in mind that I am disabled with a TBI and my wife is disabled with Cerebral Palsy. They absolutely did not care. We were told that we needed find a way to borrow the money or else they would move forward with eviction. This was the first time ever being late on rent. The name of this company is definitely disceiving and they should consider changing their name to something a little more accurate because it is not a Happy Home! read more

I rented a duplex at Happy Homes for six months. I was an excellent tenant, paid my rent on time. I left the duplex very clean and NO damage. I didn't even place any pictures on the walls. I gave my 30 day written notice effective September 3rd. I was told after the walk thru by the representative that the maintenance man said he never saw a duplex that clean and in excellent condition. I made my walk thru the 25th because I wasn't going to be available on the 1st or 3rd. Even though my written notice was September 3rd. I was told I didn't need to be there. I received and email with ridiculous cleaning issues. Little crumbs in one kitchen cabinet, dust behind the stove. With a charge of $75 for cleaning. I was charged $50 for three small spots of touch up. Never received a picture of this ridiculous accusation. But the kicker was the charge for breaking my lease from the 26th to September 3rd in the amount of $329! I didn't break my lease, paid rent to September 1st. No one told me if I had a walk thru before September 3rd I was breaking my lease! I would have never scheduled the walk thru early. My money was stolen from me. I would recommend NEVER rentping from them unless you are willing to loose you deposit. The most dishonesty group! Victoria Hayes read more

The worst apartment company - dog poop everywhere, building doors are left unlocked, nosy neighbors that file complaints that are not true. Unhelpful management that doesn't believe you or listen appropriately. New buildings but they are poorly built and the appliances are garbage. read more

I strongly recommend not moving here. Overpriced, poor workmanship, small, and they lack even the slightest hint of character. The apartments will suffice if you need a temporary place to stay until you can find somewhere you actually want to be. Good luck with that in Billings. read more

I lived in a Patio home.Walls are thin.It was great till my neighbor moved her girlfriend in and 2 dogs.It got loud especially at night,bedroom walls. I complained was told I had to prove it with an audio.Sounds gross that's what I thought,I moved out.Also,no insulation, very cold. read more

Happy House Appreciation is running a scam with the toe truck company. I have been tow so many time and they do not want to refund you your money back. They you to go on the website to register your car. But the website is alway down and I he office close so you can't get a permit to park. Then the next thing you know the tow company get your ve and that money you are out. Now the office have camara on the property and they know you live there, But still you get tow . SCAM read more

The apartments are low quality however look decent. The major downfall was moving out, it was an absolute nightmare. Charging over 1200 dollars in fees and not even sure how much of our 500 dollar deposit they are going to take. The manager of Western One, who I have never met in person was extremely rude on the phone and stated he would return with price of blinds and never returned my call. I was paying 50 dollars extra a month for 7.5 months for a cat that ruined the blinds you would think that would cover the cost. I would never recommend these apartments to anyone. read more

Horrible property management Derk is rude and not honest at all. The property management purchase my apartment complex 2 months ago. They were notified before they purchase the complex that we needed some repairs. I reminded them prior to renting is due at the end of August when they notified me that they were increasing my rent by $500 a month for an apartment less than 1000 square feet. Derk said that they had to order a new dishwasher and they were looking for the part for the toilet. The Maintenance people finally came back over a month later after they purchase the part from Ace and they could have gone to Lowe's or home depot to buy a dishwasher seriously. Derk tried to push off that it was the going rate. Come on who can open up the budget that quickly for that much more a month? I have 3 kids for heaven's sake. Break up the dang increases over the next year but all at once is just plain unethical and shows that they are just money-hungry assholes. The upstairs neighbor was a single parent also who lived there for 5 months and they wanted her to replace the light fixtures. The other neighbor has an airconditioner that smokes after 5 minutes of running and they haven't fixed it properly either. They are supposed to be a property management company, not bankrupting unethical jerks. 30-day notice in this economy doesn't give you the time to even find a place to move to. read more

Absolutely the worst experience with management. When I signed the first contract for the apartment I was told one price from a property manager. Upon moving in, I was told another (way higher) price from another property manager (who is rude) and she told me I was misinformed, misunderstood the information, and there was nothing she could do. I emailed the first property manager i worked with and never received a response. The apartment was dirty when I moved in. I told the first property manager I wanted to sign a month to month contract due to work and that's what I signed. When I was ready to move out, and gave them my 30 days notice, the property manager told me I did not sign a month to month and that doesn't exist, I was again misinformed, "didn't understand the contract" and I had to "buy out" my year lease. I hired a cleaning company who did an entire deep clean including the carpet and according to the property manager, a water spot on ONE drip pan costs $25 to be replaced and the carpet had to be cleaned again even though it was gross when I moved in which was $125 from my security deposit. They took weeks to apply my security deposit to the "buy out". Management is horrible, super thin walls, people let their dogs poop everywhere, place is dirty when you move in, they're dishonest and scam people. Go somewhere else! read more

I have not lived in any apartments that Happy Homes manages; however I just called today as we are seriously looking to rent and my inquiry was handled poorly. I spoke to a "Shawn" and was asking good questions such as garage size, if a washer and dryer was included in any of their units, and dates of availability etc... My cell phone shows the call lasted only 7 minutes yet at the end I overheard Shawn tell someone (I guess he thought he had the phone muted) quote "This phone call is lasting too da** long! It's been over 20 minutes! This shopper is asking too da** many questions!" I lost service then called Shawn right back and told him I heard what he said and asked how I was supposed to make a choice without asking a few questions. I kept that second phone call under 1 minute as I presume Shawn is a very important person and I best not take any more of his precious time! lol. If you are Shawn's boss feel free to call me. I took a screen shot of the call time so can prove I didn't take up 20 minutes of his time. I will look for other properties at this time and hope I don't have to use Happy Homes because their workers aren't too HAPPY. read more

Management is disorganized, apartments a cheaply built, flooring is very poor quality, we had a roof leak and damage the walls in our apartment, this is new construction! We way overpaid for what we got! My recommendation would be to steer clear of happy homes, they definitely are NOT! read more

Not impressed with them at all. Three different people giving different information on moving out. Then an added pro rate fee one of the three decided to add on. read more

Low end. Place was filthy when I moved in. I left it in great shape. Maintenance was quick but overall a nightmare. One example is their own maintenance put fire extinguisher in pantry and when I moved out , they charged me to move it!! They will charge you all kinds of fees that are above and beyond being fair. Best day of the whole ordeal was the day I moved out. Beware!!!! read more

When my son and his wife moved in the place looked really good. They never had any real issues until they moved out. When the manager came by for the walk-thru she found a few minor things that needed to be fixed so we fixed them and the place was spotless. We dropped off the key and told the manager that everything had been fixed to her specifications. As we drove away I said, "if they find anything wrong with it now, we'll know they're crooked." A few weeks later my son received a bill totaling over $700! What!! No way....that place was super clean...they could have rented it that day we dropped off the keys! I'm an apartment manager myself and I would NEVER do business the way they do at Happy Homes. The only reason I'm giving them 1 star is because they didn't have any issues until the very end. If you rent from Happy Homes don't expect to receive any of your deposit back....in fact, you'll probably owe them more money. read more

They are dishonest. They stated I didn't want to go with them for inspection post moving out. I was NEVER OFFERED THAT. The apartment was spotless. Zero Marks on base boards and was charged for repainting them. Zero holes on walls due to using 3M products to hang stuff of walls zero Mark's was charged for filling holes and dents to walls. Don't rent from them if you expect full your deposit back . read more

I live in Western One complex. Both bedrooms are big and bright. Very happy with the walk in closets. Kitchen and living areas are small, but normal for an apartment. Garage is great and attached to the building. Maintenance was very responsive and the tech was friendly. A lot of changes in the management over the last year, but has been ok. Dog waste and hallway cleanup has improved greatly in the last 6 months. Overall, a great place to live. read more

My boyfriend were looking at apartments about two weeks ago in Billings, excited to move up there and Happy Homes was one of the apartments we were looking at. We had made an appointment over the phone and talk about rude, both times we had talked to them. Not sure if it was the same person or not. We get there early and we seemed like such an inconvenience to them to be there. She was not willing to really give us any information and the apartment building and apartment itself was very dirty and looked like it hadn't been cleaned in months. Overall, very dissapointed and wouldn't recommend living here or dealing with rude management. read more

These are the WORST, most DISGUSTING apartments for the price you pay. The upstairs neighbor is very rude, you can hear them walking and the floor creaking! They do not care one OUNCE about anything. Bunch of rude neighbors with annoying vehicles people that draw on your vehicles or break in to apartments. These are cheap cheap built apartments when you can rent from interurban/interpoint for a bit more to have sound proofing walls security around building and securely locked doors and a beautiful apartment for the money!!! read more

Not impressed at all. Lived there for over two years and when leaving not only did they take all of our security deposit they also took out of our extra rent. This place does not care about their tenants just their tenants money. ABSOLUTELY TERRIBLE PLACE DO NOT MOVE THERE!!!!!!!!!!!!! read more