Chance recently took over maintenance of our 25 year old salt water tank and it has never looked…read morebetter. He has also upgraded the equipment so we don't have to add water every day, a big help!

Came out and fixed our lobster tank. Chance did a great job, is going to service our other…read morelocations.

Hidden. GEM. I don't know saltwater, but I do know koi well enough - and this place has at least a…read morefew fish you aren't going to find anywhere else in Colorado, maybe even the United States (if I haven't picked them up first) Both Japanese and American koi, with the buyer having a solid eye for traditional characteristics as well as some of the newer colors and fin-types being bred stateside. They are passionate about fish and give solid advice - the store and grounds are evidence of their expertise and are worth checking out even if you're not needing a fish. It's just beautiful. The aquatic plant selection is fantastic and diverse even later in the season. Just highly recommend you check this place out. Given their standards on koi I would suspect the 'reef' side of the house is just as good.

What a treasure this store is! This business has friendly and knowledgeable staff that answered all…read morethe questions my kids had about snails and the beautiful koi. It has been our pleasure to see such large and extraordinary koi! Just sitting by their koi pond would keep us occupied for hours. This store is not to be missed. They also have a good selection of fresh and saltwater fish. My favorite fish were their blue and honey gouramis, and their tetras. Definitely coming back again.

I brought my son in who was looking for help stocking his new saltwater tank. The staff was very…read morebusy with a full store on Saturday but took the time to answer all of his questions and guide him in the selection of inverts and fish for his first saltwater aquarium. They were kind, patient and never rushed him. They were knowledgeable about their animals and helped a nervous 13-year-old select a mix of creatures that would help him be successful.

Great people, great service, great selection. I could go on and on!! Keep local businesses alive…read more Hard pressed to find anything that comes close in Denver.

We last minute decided to visit Denver. We bought a…read moreGroupon CityPass and visited 2 places today and will go to 2 tomorrow. They were having trouble with their check in system, so we were allowed to cut in line and check in! An overall straight path through the aquarium. Lots of exhibits. The tunnel felt very safe. You can pet jellyfish and rays. I'm a little confused about the tiger, but oh well.

What a wonderful place! Beautiful tanks when you walk in, a good selection of fishies, plus plants,…read moretanks, food, chemicals, whatever you need! You don't know what you need?! Well, no problem! This amazing staff will have you covered with any questions you might have. Very knowledgeable and very kind, if Mike, Nick, Mason, or Ethan are there, then you'll most definitely be taken care of. I haven't gotten to know many of the others (not yet at least) but if the rest of the staff is as friendly/knowledgeable as these guys, then you'll definitely be ok. Check it out!

We got 3 cory cats from this place. 2 died within a couple days. They replaced them. The…read morereplacements died. They would not replace them a second time. Then our established fish in the tank started dying. I called them to tell them they should maybe check the cory cats they still have to be sure they are not passing a disease to other people. Mason talked over me while I was telling him what happened, and essentially spoke to me as if I was an idiot. Completely rude. Will not be returning to this business. Zero stars, Mason.

While wandering near La Porte, CO I wandered up a dirt road and found the Fish Hatchery. Try as I…read morecould the only signs around said Fish Hatchery. You can wander through the long tanks with fish of all sizes. The Surrounding cliffs are magnificent, and there is camping on the river next door. A fun stop for a half hour or so, if you like looking at the fish!

Courteous and professional staff. Very helpful when looking for food or toys for your pet. I highly…read morerecommend them.

Always friendly service and best place for picking up our pet supplies. We have 2 cats and we never…read morehave an issue with the products or parking for this location. We're so grateful for the smiling faces and generous help when we have a pick-up or delivery order. Although it took a minute to setup our rewards online, we appreciate being able to rack up points for rewards.

I have a 300 gallon pond. I have been looking for a tricolored butterfly koi fish for over a year…read more I stopped in to get feeder rats and found they had the tricolor I was looking for. When a young gentleman asked if I needed help I told him what I wanted. He said he had to go get someone who was acquainted with this type of fish. A female employee shows up a couple minutes later I tell her excitedly that I wanted the tricolor koi. She starts asking about my fish tanks. I tell her I have a pond it will be going into. She starts to tell me she can't sell me the fish so I ask for a manager. She comes back a couple minutes later with a manager to tell me that it's too cold outside and they can't sell the koi fish. It may be February 1st but it is unseasonably warm at a sunny 56 degrees. Secondly I try to tell them that I have an INDOOR pond which serves as a nursery/hospital tank for any new koi as you should never just add new fish to an established pond without knowing the health of the fish, but she absolutely doesn't want to hear anyone other then what the offended employee had already told her before she even came out to see what I needed. If you don't want to sell certain fish during the colder months then you shouldn't carry them. Secondly. If all you are going to do it hear the employees and NOT the actual customer then why even pretend that you have any sort of customer service. I currently have 3 ponds, 2 outside and 1 inside. None of which is any of their business. I also have a 55 gallon tank that houses a Snowflake eel. This eel has a particular diet. I have shrimp, snails and other small inverts in the tank with and he will not eat them. I have tried brine shrimp, mysis shrimp, silver sides, feeder good fish. He won't eat any of them. But he absolutely loves the black mollies. Yes he's a salt water fish. And if you educated your employees they would know that mollies can, will and do live in salt water. I asked for mollies for my eel and they refused to sell them to me as they aren't allowed to sell any kind of fish as a feeder? But you sell rats to be fed to snakes. You sell tiny gold fish to be fed to other fish? The amount of self righteous ignorance shown by the employees and management in this location is disgusting. I go into this PetCo every 2 weeks to get rats for my snakes and hopefully catch the right person working in aquatics to get the fish for my eel. I will be taking my business to the PetSmart down the street from now on.

Horrible customer service! I went to Petco in Fort Collins to buy some fish for my aquarium. I have…read morebeen standing and waiting at the aquatic department for more than 7 min and no one was helping me. There were 3 employees that walked by me, looked at me and didn't ask if i needed any help. Horrible customer service! I finally walked up to one of the female employees and asked her if she can help me with the fish or if she can page someone to help me get some fish. This female employee looked like she got annoyed. Horrible customer service! I walked up to the cashier counter and this female staff name Anna was on her cellphone. I walked up to her to pay for my fish and Anna didn't even greeted and asked if I found everything I was looking for. She rang up my fish incorrectly for $3 each. I told her that these fish cost $2.50. Anna seemed to get annoyed. She ended up fix my transactions. She handed me my receipt and didn't not apologize nor thanked me for shopping at Petco. Horrible customer service! No wonder this store has terrible ratings. Poor management! The store manager needs to train their employees better!