Good work on time nice people, clean shop good location! Know grooming standards by breed of…read moremy Springer Spaniel Robin Martin

Everybody at Paradise Pet Salon is professional and do a great job with my dog Sadie. She loves…read morejust walking by and getting a bath there.

Flipping rude. I'm planning a relocation to New Zealand possibly next year, or the year after. The…read moreguy that works there is horrible. I can't imagine going through the stressful move and having to interact with that guy. I wouldn't let him transport my fur babies.

Getting a quote was super easy and transparent, and the moving process was breezy. I was worried…read moreabout my cat as he is a very nervous baby, but they assured me he would be A-OK and did everything possible to ensure a smooth and safe journey. I will be using Dogument when I go back home in a couple years! They truly care for their clients (both human and animal) :)

Ethan took care of our Drake along with my daughter's dog over the holidays in our home. He is…read moretruly a dog whisperer and even took pictures with him so we knew he was in good hands! Ethan was caring, professional and Drake was excited to see him (which is not the case with everyone Drake meets)! We will definitely be using Barks and Recreation again!

Ethan from Barks and Recreation just picked up My dog…read moreShelby for the 20th time, a twice a week romp on the beach . ( I'm on crutches for 2 months) I just now was thinking how completely safe and comfortable I feel with Shelby in his care, and how positive and pleasant he is each time I see him. Lightens my day too. He is such a gentleman, and so committed to Shelby's care. Ethan is always punctual, and Shelby walks by his side like a trained dog! Amazing. She consistently responds to each gentle requests he makes of her. I highly recommend him to you. You have hit the jackpot!

We showed up unannounced with our little Cairn terrier after he got a bee sting at the beach. The…read morestaff were so helpful and accommodating and the vet even got down on the floor with our little guy to make him feel comfortable. We are very appreciative of the kindness and flexibility shown by everyone at the clinic. A big thank you from Max.

Took my cat in for the free vet checkup after adoption, went perfect! Was brought right back, my…read morecat was checked and didn't even notice it was an exam, because the vet just loved on her the whole time. My cat was not stressed, and didn't mind the visit, vet was awesome. Will 100% come back! Clean inside as well.

My crusty aging miniature poodle has been a client of Aptos Capitola Veterinary Hospital since…read more2020. I think we are "Furequent Flyers" at this point- the staff here have nursed Lorraine through tumor removals, teeth extractions, a dog attack, rampant diarrhea, and many, many vaccines. I feel that the care team at Aptos-Cap are kind and also very professional: They have always ensured my dog has access to the highest standard of care but are considerate and non-judgmental when I decline procedures or ask for cheaper alternatives (e.g. declining an echocardiogram and sticking to x-rays and careful monitoring of my dog's heart condition). I've had the pleasure of working with all three veterinarians at the clinic and each of them are cost conscious, reminding me of prices as they build the invoice and suggesting strategies for meeting my needs. For example, they determined that my very anxious dog needed a sedative (gabapentin?) for a procedure and Dr. Hage explained to me the steep price difference between intravenous versus the slower but cheaper oral option. My dog is on multiple medications and they have happily given me paper-copies of the prescriptions to buy my meds at wholesale pharmacies. All the techs I've had are very gentle and patient with my dog (shout-out Trish!). Their new clinic is *noice* and feels exceptionally clean. Georgia at the front desk is the sweetest but on top of it with last-minute requests. No complaints about costs... Vet care in California is extraordinarily expensive across the board and Santa Cruz County is one of the most expensive places in the state to live or run a small business. I waited in long long lines at the free monthly vet care clinics when I was younger. You get what you pay for.

This review has been a long time coming…read more Years ago, I brought my 12-year-old cat to Capitola Veterinary Hospital to see Dr. May after he developed severe neuropathy and could barely walk. We were good, loyal clients of this clinic and spent thousands of dollars over time on visits, diagnostics, and care. After reviewing his bloodwork, I was told it might be time to consider putting him down. I chose not to accept that. I took him to UC Davis and Pacific and Santa Cruz Veterinary Specialists, where he was correctly diagnosed by both places with diabetes--a basic and treatable condition that had been missed. With proper treatment, I managed his condition successfully for four more years. He lived until 17 and passed from oral cancer--not the condition I was told was essentially the end. Those were four incredibly meaningful years with a cherished family member that I almost lost prematurely based on that initial recommendation. Fast forward to recently--I brought my new kitten in for vaccinations, not realizing this was the same clinic (now Aptos-Capitola Veterinary Hospital) I had previously decided to avoid. Unfortunately, the experience reinforced my decision. I requested that vaccines be administered in the tail, which is supported by the 2020 AAHA/AAFP Feline Vaccination Guidelines to reduce risk and improve outcomes in the rare case of injection-site sarcoma. Initially, there was no objection, and the veterinarian was able to administer the first vaccines calmly and without stress. However, when the technical staff struggled to administer subsequent vaccines, the tone shifted completely. Instead of handling the situation professionally, they blamed me for making an "unusual" request and suggested I was causing unnecessary difficulty. What was most unacceptable was how I was treated personally. The staff spoke to me in a condescending and dismissive way, at one point implying I didn't understand English. I have lived in the United States for 25 years and have worked in professional roles in the tech industry. That comment was both inappropriate and offensive. Between a past failure to catch a basic diagnosis--despite extensive testing--and a recent experience marked by poor communication, lack of professionalism, and disrespect, I cannot recommend this clinic. I strongly encourage others to seek second opinions and advocate for their pets.

Steph is incredible! Super knowledgeable, friendly and took great care of my pet. Really appreciate…read morehis help and highly recommend him

Stephen was SUCH a good dog walker!…read more I came to the area to do travel work and brought my dogs with me. I hate leaving them home alone and didn't want to do daycare this time, so I tried finding a dog walker. Stephen was professional, dependable, and really great with my dogs! My dog Zora is super shy and anxious around me people and she warmed up to him easily! Lucas can be a bit of a handful, but Stephen was able to handle him with no issues. I'm so grateful to have found him . If you need a dog walker, definitely get with Stephen.