Five stars genuinely do not feel like enough. Op had already attended dog daycare at Bed & Biscuits several times a week for nearly eight months when what was supposed to be a two-week dog-boarding stay unexpectedly became 66 days because of circumstances outside my control. Op is an extremely picky eater. The staff worked diligently with me, tested different approaches, adjusted his meals and schedule, and created a specialized feeding and diet-management routine based on how he actually responded. He now loves his food routine and eats like a horse. The eating problems I had before his stay have been completely managed. Their amazing dog-grooming and nail-trimming team solved another problem. Op had been constantly itching, and I was reaching the point where I thought medication might be our next option. After trying several things, they found exactly the right shampoo and skin-care routine for him. Once they began grooming him regularly with the right products, his itching stopped. He now looks and feels fantastic. The daily report cards were one of my favorite parts of his stay!! They included pictures and short videos, which honestly thrilled me. More importantly, they showed employees actively engaging with the dogs, reinforcing good behavior, and calmly redirecting play when needed. I was particularly impressed when those interactions had nothing to do with Opie. It demonstrated that their dog training, behavior management, and careful supervision weren't being performed for my benefit--it was simply how they cared for every dog. Some team members have reportedly been with Bed & Biscuits for 10, 20, or even 30-plus years. They understand canine body language and group dynamics, know which dogs interact well, supervise group play closely, and mentor newer employees. The team also supported OP through individual dog walks, one-on-one attention, training, and canine enrichment programs designed to keep him physically active, mentally stimulated, and emotionally comfortable. Their ANNUAL WATER DOGGY DAY was something truly special! Op loves, loves, loves water and other dogs. The team created an entire water playground with sprinklers, pools, and activities everywhere. The pictures were ridiculously cute. He looked like he had arrived in doggy Disneyland. I unexpectedly met the owner, Meghan, when I called to check on Op. She is delightful person and unquestionably an animal whisperer. She seems relentless curious and deeply committed to searching for better products, smarter programs, and new ways to support dogs' physical, emotional, and mental well-being. I cannot speak highly enough of her and her staffs commitment to my dog while he was there. A huge thank-you to every person on the team who helped Op throughout those 66 days. They didn't merely watch him--they observed him, learned who he was, identified problems, tested solutions, and gave him what he needed. I really appreciate it. Being separated for that long was very hard, I worried a lot. But Op is young, energetic, and LOVED being at Bed & Biscuits! I honestly believe these may have been 66 of the happiest days of his young life. He didn't merely stay safe. He thrived. He Partied. He Learned. He Grew. He has way to many girlfriends Bed & Biscuits has not only earned my complete trust; they have earned my full respect. If you need someone to take exceptional care of your dog, do yourself--and your dog--a favor and choose Bed & Biscuits. They are phenomenal. EXPERIENCE REPORT CARD *Owner -- 20/10 * Staff -- 20/10 * Overall Quality of Care -- 10/10 * Safety and Supervision -- 10/10 * Boarding and Daycare -- 10/10 * Feeding and Diet Management -- 10/10 * Grooming, Skin Care, and Nails -- 10/10 * Training, Behavior Management, and Enrichment -- 10/10 * Communication and Daily Report Cards -- 10/10 * ANNUAL WATER DOGGY DAY, a.k.a. Doggy Disneyland -- 20/10!! This message was OP approved read more

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What an awesome place! I brought my dog hair for three nights and got the daily doggy report with pictures and videos. My dog had an amazing time and I will definitely be bringing him back. The grooming team cleaned them up and he looks amazing!! read more

We took our 2 year old golden retriever here for grooming after a full summer of hard play with other dogs at the beach. He had some minor matting behind his ears, his chest and his butt and I was fully expecting it to need to be shaved. This was his first time being professionally groomed and I was a little nervous about how our guy would handle it. The staff was so friendly and warm and really put my mind at ease. He came back PERFECT. They had somehow gotten out all of the mats without any gaps in his coat. He looks and smells amazing and every inch of him is perfectly groomed. The bandana they sent him back with is the cherry on top. We will be bringing our guy back again and again for grooming at bed and biscuits. They took such good care of him! read more

Bed & Biscuits Groomingdales - Pet Groomers Near Me - Santa Cruz, California

So friendly and had great staff that went above and beyond. We were out of town but needed grooming for o e dog and nail trim for another called and got an appointment the next day. Clean and lots of options grooming, boarding, playtime dogs of all shapes and sizes very pleased! read more

My dog Luna is so soft and smells amazing after her baths there. And everyone is so nice!!

Our dog isn't the most social guy by nature, so we were looking for a way to get him more exposure with other dogs. I came across this place and decided to give it a try, and I'm so happy we did! He loves the people there and always looks like he's having a good time being around other dogs- even if he might not play with them a lot. I'm just happy to have found a place I trust, with people my dog trusts, to give him the opportunity to be social with other pups. read more

Bed & Biscuits Groomingdales - Pet Groomers Near Me - Santa Cruz, California

My 13 year old Golden Retriever loves going to Bed and Biscuits for grooming with Mel!! Mel does a wonderful job grooming Emmie!! When I pick Emmie up she is so clean, her fur is so soft, nails are trimmed, ears are clean and overall she is happy and has a bounce in her step! !! We are so grateful for the wonderful grooming service available to keep our special girl healthy and happy!! read more

Bed & Biscuits Groomingdales - Our sweet 13 year old Emmie! - Pet Groomers Near Me - Santa Cruz, California

I have been bringing my dogs here for three years. Brianna has really worked to make sure that they feel comfortable. A month ago I brought in a foster dog who is unusually shy. They worked with me and her and were able to give her a good haircut. We're going to continue to go that route until she feels more comfortable. I so appreciate the time and caring they took with Lucy. She does too!! read more

Bed & Biscuits Groomingdales - Pet Groomers Near Me - Santa Cruz, California

Looking for a new groomer I found Bed & Biscuits Groomingdales and I couldn't be happier! They did an excellent "in between " bath,brushing, and trim for my Coton de Tuliare. My 11 year old looks GREAT! Upon pick up, they even took him back in to trim his face a little tighter at my reques. Right then, no hesitation. I found Mischa's forever groomer in Santa Cruz at Bed & Biscuits Groomingdales.Thank you, Thank you, Thank you! read more

My pooch give this place 5 stars. I know because he wasn't mad at me when he came home. I enjoyed the add-on pictures of my sweet boy during his 2 day stay. We will definitely use again. read more

I want to give props to Mel for always giving Sunshine an awesome fresh haircut! Many compliments given during our walks. Even our vet asked who our groomer was. read more

I've taken my dog here for a full grooming, a "touch-up" grooming, for daycare, and for boarding. All were 5-star experiences. The front desk is always friendly and makes you want to stay for coffee. This is the first place I've ever had my 7-year-old dog groomed and she did great - the credit definitely goes to the staff for making her comfortable. When I took her for boarding, I was nervous because she was used to staying in a different facility for the last several years when we go on trips. I brought her to daycare here for about 3-4 visits before the trip over a couple of months, to make sure she'd be OK with the dogs and people. She seemed to do well for the week and was peppy and cheerful when I picked her up. Book any of their services well in advance as they fill up quickly. read more

I haven't done grooming here in a really long time, but I was looking for a new place and my dog needed a grooming badly. This review is for Mel, who was able to fit me in the very next day. I have never in the six years that I've had this dog had such an incredible job on him. He's a terrier mix, and in the past, no matter what I tried to describe, he never came out that way. He always came out, looking like a Chihuahua, not a terrier. Mel did the most beautiful, amazing haircut on him and did a perfect job on his nails. I will be following Mel wherever she is working! Bed and biscuits, you have a gem there. read more

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Our elderly dog received excellent care during her grooming. Mel is a gifted groomer who attends to our dog's age related challenges and leaves her looking beautiful! She's kind, empathetic and very friendly...a pleasure to work with! read more

My dog Shadow had never been to doggie daycare before. She was anxious and timid but Trenton checked her in and I felt comfortable leaving her for the first time. Trenton has a caring attitude and it's easy to see that he is excellent in his ability to care for dogs! She'll need additional visits to get more comfortable but I'm really impressed with their caring and friendly staff! read more

Absolutely love this place. They make my boys look amazing I can't say enough about this place, I highly recommend them!!

My dogs were in for a bath and haircut. Both look clean and adorable. The appointment was efficient. They were in and out fairly quickly. A very good experience. read more

The front desk was very good at helping me figure out what would work best for my dog today and helped make her first grooming experience a positive one. Tony did an excellent job on the nail trim and sand with my very skittish collie, taking the time to let her get comfortable. We'll be making this part of her grooming schedule. read more

Very attentive, caring staff! My dog Kai is aloof and is a high anxiety Belgian/Dutch shepherd. He looks intimidating but is a gentle giant. They recognized and observed his demeanor and character and knew exactly what he needed and made sure he was extra loved on. The place is an amazing atmosphere for dogs that get along with other dogs . They also provide a private area for dogs that are not comfortable with other dogs. You can have confidence walking away from your pet first and few days or more, knowing that they will be under good care with Bed and Biscuits Groomingdales. We go to the one in Santa Cruz! read more

Bed & Biscuits Groomingdales - Kai @ Bed and Biscuits Groomingdales located at 2625 Chanticleer Avenue, Santa Cruz 95065 - Pet Groomers Near Me - Santa Cruz, California

I love it here. I always take my dog every couple months to get groomed. They're so friendly and so nice and they always treat us which such great respect I love coming here I feel so comfortable. And of course it gives me a reason to go to Gray Bears and walk around. read more

Bentley loves Bed and Biscuits. It's clean and fun. I love that It's full service, Bentley knows everyone and is comfortable there. That is priceless to me. He gets groomed and also goes to doggy dash to run around and get a bit of training. Bentley is stubborn but the trainers are so good and caring with him. You have to go and see, this place its incredible. It's Disneyland for dogs. read more

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The staff is always kind and helpful when we bring our dog in for daycare or a bath. Their quality is top notch and we will continue to use their services in the future. read more

Always such a great experience for our elderly pup from Rihanna !!!we are so appreciative of the care the staff takes

Tony picked up my Buddy, a 10 lb Maltese mix, this morning for a full grooming with Ryanna. They and the whole staff here are so kind and patient, they create an atmosphere of safety that my dog feels and so do I. If I could, I'd give them 10 stars. read more

MeeMo's favorite play day! He has been going here every week for over 1 year now and loves it! He plays constantly during the play sessions, he has so many doggie and staff friends here. He loves every minute of it. Jacques and MeeMo go to grooming here. The groomers are excellent. The staff is amazing- MeeMo loves the holiday picture days. We highly recommend this doggie daycare! A++++++++++ read more

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HIGHLY RECCOMEND!!! The daycare is AMAZING! This is absolute paradise for my fur baby, he is rambunctious, energetic, and no amount of exercise typically tires him out, the daycare program here is exceptional and he is passed out by the time he gets into the car! Staff is so knowledgeable, kind, and create such a warm and happy place for my little guy! Bed and Biscuits truly treat my puppy like their own and every single staff member is a subject matter expert, I highly reccomend this daycare! Exceptional!!!!​ read more

I came to get a tour a week or two ago as I have many friends and family who bring their pets here and I was extremely shocked to see on the weekend when I was coming in there was an employee in window sitting at a computer smoking what was clearly a marijuana pencil when another employee was walking by I asked kindly what was that girls name and they explained to me that her name was Brooklynn and it's not the first time she does it seeing and hearing this made me know that this is not a place I would want to bring my animals EVER I am letting others on here along with friends and family to know so they are aware of the kind of workers who this place makes seem your pets are under the best care it is workers like Brookelynn who ruin great businesses out here many people aren't so happy with knowing that their pets have been under Brookelynn's care aswell I am not one to ever leave a review but this is something serious and completely unacceptable for a place to have employees working there doing such things and to think this place has won tons of awards while having an employee smoke on the job instead of attending dogs or doing something productive is completely unacceptable! I will be looking for other doggie daycares in town now and recommend others to do so too read more

Love Bed and Biscuits. Just a really great place for your favorite four legged loved one. They treat our loved ones with care and respect.

The best! Our Leilani loves getting groomed and going to the Bed and Biscuits. Super kind staff who love pets like we do. You know it's a good place when your loved pet is excited to get out the car and starts running towards their door! read more

Bed & Biscuits Groomingdales - Here she is on her first day! They send many cute pictures. - Pet Groomers Near Me - Santa Cruz, California

We love it! Being able to drop my dog off at a place he loves going too is such a lifesaver. My pup is always in a good mood when I drop him off and pick him up. He even gets excited to see the staff. It's a one-stop shop with grooming and other pet services. It's conveniently located near a veterinary and the SPCA. read more

Charlie and Belle are regulars at B&B Groomingdales. They go in looking dingy and come out sparkling and pleased with themselves. What a great resource! read more

It's the second time that I bring my dog in. Staff said it would take 2-3hour and also said they would call me when my dog was ready. After 5hrs and 15minutes I called them to see if my dog was okay, because NOBODY called me to let me know it would take longer, and my dog was ready. Nobody called me to let me know he was ready, nobody called me to let me know it would take another 2hrs, I had planned my day to go pick him up at my lunch break, but they just don't care of keep the owner informed. They just want make money. And instead of saying sorry for not calling and not letting me know it would take longer, they just gave to my dog a treat. Definitely not giving another chance. First time was already disappointed, but I gave another chance to make sure how good/bad they are. And now I'm definitely not going back, I DO NOT recommend this place. read more

My dogs first appt here she was nervous. They sent her home washed but with only a patch of shaving bc she wouldn't let them groom her. They rebook her 6 weeks later for another appt. They never mention the appts are booked w specific groomers. They didn't bother to switch groomers in case my dog didn't particularly feel good w that groomer. They don't bother to call me at any point in the 6 weeks to ask if I want to change groomers or to tell me they can't work w her. I arrive for the appt and the groomer tells me she can't work w her bc she was too nervous last time. No one called me to tell me that. I showed up for nothing. Very poor customer service. Barely an apology. Not much sincerity. I won't add insult to injury and mention their names (front desk and groomer) who both admitted they should have read the notes. Really?? read more

Chico had another play date and bath today. He came home clean, fur thatched, happy and tired:)! The employees are great and really love the fur babies. read more

I am a new customer to B&B Groomingdales and have boarded my dog there several times and she is always happy to go and gets very excited as soon as I walk through the gates! She is 9 years old and prior to boarding her I took her everywhere I went including flying and hotel stays etc. so I wasn't sure she would do very well -I was wrongThe staff is extremely knowledgeable and very courteous and friendly to everyone! I highly recommend Bed and Biscuits to anyone with a dog! She is a puggle and has many skin issues, so I decidedly to try the grooming services and am so Happy that I did!!! The therapy baths and essentially oils they use from Italy has cured her and we r sooo happy!! I wouldn't take my beloved Berkeley anywhere else! to Bed and Biscuits Groomingdales and the love and attention they have given my dog! Sincerely, Rena read more

Bed & Biscuits Groomingdales - Berkeley my best friend in the world! - Pet Groomers Near Me - Santa Cruz, California

Great staff, they go the extra mile. They always do a great job grooming my two dogs. Never had an issue with them. Very friendly front desk staff as well. Yes, they truly love dogs. It shows. read more

I have a vacation planned for 11.17 for a week. They were recommended to board a new puppy who gets her final shots on 11/13 for boarding. I have another dog, who will do fine with my roomates, but the puppy needs more supervision (3 months old). I started calling almost 3 weeks ago to make sure they could take her. no one returned my call. I finally got someone last week who told me to go online and fill out application; that the puppy would have to come 1 day for day care for observation to make sure they would take her. I went online, did app and no one called me. i called back and was told now that she would have to be observed for two days before they would commit to my vacation days. In other words, on the 1t6th they would tell me whether they would take her on the 17th forward which is the day I leave. They could have told me 3 weeks ago and now I may not be able to go on vacation unless I find someone to watch her. All they could say is they are sorry. I had less trouble putting my child in day care that this place. DO NOT USE THEM. read more

Grooming Experience- I wish I could give more than 5 stars for the staff here. Ryhanna is such a wonderful groomer who loves her clients and it shows. I felt so comfortable leaving my two with her because I knew they would be well cared for. Her grooming skills are unmatched and we are so grateful. Extra bonus she was able to keep their puppy punk rock mohawks that I love so much. Front desk staff is also wonderful and full of positive energy and obvious love for animals. Thanks BBG! read more

Review for doggy day care. We were camping nearby with our pups and wanted a day to spend at the boardwalk and in a search found this place! No reservations were needed and it all worked out perfect. Easy intake for new pups. We have one big dog and one small one, they do separate them but asked if we wanted them to be together at some point. Staff was friendly, explaining everything and answering our questions. The pups seemed happily exhausted when we picked them up in the evening. We'd definitely bring our pups back and recommend this place! read more

I have just returned from Bed & Biscuits Groomingdales With one of our two Pugs Mr Mombo , who had just been groomed by his favorite Groomer Mel. She is the very best , we have taken all 3 of our Pugs and 2 Rottie's to be groomed and boarded at Bed & Biscuits Groomingdales for over 25 years. They all have loved going there because they are pampered and Loved like at home. I would Highly Recommend Bed & Biscuits Groomingdales to anyone that needs their Lovable Pet Groomed or Boarded! Roger Adamson Aptos, Ca read more