Do not go with this home health provider. They provide subpar services in terms of ordering needed…read moresupplies to carry out care,, coordinating with family to schedule visits (and actually showing up for said visits), and discharging patients without prior notification or guidance. This kind of service leaves patients and their caregivers in the lurch when providing care and comfort to their loved ones. The management team does not know how to manage their staff appropriately in terms of time management and accountability.. The one nurse we did work with regularly complained of not enough staff for the coverage area, accountability from leadership and basically doing their required duties in care. I would not recommend this agency especially if you value the health and wellbeing of your loved ones.

Karl Lange, PT, is an amazing physical therapist and helped my mother (93 yrs.) at her assisted…read moreliving home. She had limitations because of old and new pains in her leg and back and by Karl's assessment and direction of what to do to help her, all her pains are gone (my mother's words!). My mother is much more active and pain-free than she has been in years! It's a whole new life with more possibilities, thanks to Karl! Karl is not only knowledgeable and professional, he is patient and kind!

My wife and I had come to the conclusion that home health care would be a good solution for our…read moreneeds. I am in hospice in the end stage of my battle with ALS. Over the past several months we have had the wonderful services of Suzette! Very professional and easy to get to know and became very comfortable with. Suzette had the responsibility to get me up in the morning and get me ready for the day. Washing, brushed teeth, toileting, dressing, and feeding. Also, took great care with cooking and cleaning some of the areas needed. Suzette was always on time and was a joy get to know and talk with. We would not hesitate to rehire in the future as the need arrizes.

This was hospice care for my husband. The CNAs were knowledgeable about his ostomy, thickening food…read moreso he would not choke, repositioning him regularly when he did not object. They were caring and empathetic. The office was available to me easily if I wanted to change any aspect of care. They also treated the payment side of things with taste and good timing.

The mission of Husky Senior Care is to help seniors (and their families) age at home successfully…read more If your loved one wants to stay in their home, Husky Senior Care is designed to support them. They are amazing at implementing this mission. Our father (a 94 year old retired UW professor) suffered from progressive dementia, and wanted to live out his life in 'his old home'. Our family of three sibling's along with two private caregivers had managed to keep Dad safe and fulfilled for several years. By the third year, the load was growing beyond our ability and energies. We wanted to maintain the quality of care for our father and avoid burn out for us. Husky Senior Care engaged with us quickly and smoothly. Their Care Manager model is brilliant. It is wonderful to have a personal relationship with a supportive person who coordinates all of the services. Sarah was caring, knowledgeable, and highly collaborative. She explored our family and care team values so they could design a care plan to meet our needs. She understood that we needed to wrap their services around our existing family care team. We coordinated scheduling and communication, working out systems so that our team and their staff could share task lists, meds management, and activities. Sarah also worked with us to file our Long Term Care Insurance claim and followed through with billing LTC directly. We started out with one agency caregiver who allowed us to fill out 7 days of daytime coverage. Adela was warm, caring, cooperative and hard working. She quickly developed trust with Dad, helping him to stay independent and supported. When she completed the usual chores (bathing, toileting, exercises, cooking, and cleaning) she took the initiative to keep up the garden and bring fresh flowers into the house. Her energy and joy made the house a brighter and better place for Dad and the family. Dad was hospitalized during his last month, and on discharge required 24/7 care at home. Husky transitioned quickly, bringing on more staff. They were careful to bring in as few people as possible, to avoid disrupting Dad with too many new faces. Care Management also transitioned to nursing, for meds delegation and coordination with Hospice. Katrina was there with us as we made the Hospice and 24/7 arrangements, coordinating, educating, and supporting. She trained both the agency staff and our private caregivers on meds delegation, so that Hospice meds could be used as needed. During Dad's final weeks Katrina coordinated directly with the hospice nurse, and helped us to understand the rapidly changing situation so we could make good choices. She could not have been more supportive and compassionate. Husky Senior Care is an outstanding agency. They provide superb support for both the family and senior who wants to age at home. They are reliable and trustworthy. Our family had complete confidence in their care for Dad and the support for us. When we started working with Husky Senior Care there was an immediate reduction of stress on all of us, including Dad. All of their staff; the caregivers, the Case Managers, and schedulers were professional, skilled, experienced, friendly, compassionate, supportive and reliable. They are flexible, providing exactly what you need, when you need it. They are able to coordinate with existing care teams, and with Hospice for end of life. Over the 6 months we worked with Husky Senior Care, our family and private care givers were all impressed by the level of support, compassion and professionalism from everyone who works on their team. One always wonders if you are doing enough for your parent, should you do more, or how else can we make our parent more comfortable at this stage of life. With Husky Senior Care on your team, you feel reassured, even rescued when some of the days just feel too overwhelming. It is an impressive organization, and we recommend it to your family without reservation.

I can't say enough good things about Husky senior care. I'm especially grateful to Kris, our care…read moremanager. Kris and her great caregivers helped my family get through the last few very difficult years. My husband was diagnosed with brain cancer four years ago and became paralyzed after the surgery and needed 24/7 care. I needed professional care during the day so I could go to work. I tried a couple other home care companies but unfortunately that didn't work out for various reasons. A hospital social worker recommended Husky. Jennifer came over for the first visit. I was very impressed by how caring and professional she was. I signed on. Kris took over as my care manager afterwards. And we settled on a few great caregivers that bonded with my husband. Kris came over to visit regularly. Every time we had a sub for a day, Kris always made the effort to be here to make sure things run smoothly. Without Kris and her excellent caregivers, my family couldn't have pulled through the last few years. My husband put up a brave fight and far exceeded every doctor's expectation. Unfortunately, his condition worsened toward the end of this summer and was admitted to the hospital for inpatient hospice care. I was really touched that Kris went to the hospital to visit my husband. She was there for him and brought him comfort and made him feel loved the last day he was awake. He slipped into a coma and passed away shortly after Kris's visit. I was choking back tears typing this letter. Kris, I will be forever grateful for what you did. You and Husky made all the difference to me and my family during our most difficult years. Thank you!

We haven using the services for the past several months. Communication can improve, otherwise…read morepretty good.

I currently have another job working full time, FCIHC is my second job. They have graciously worked…read morewith my schedule in finding clients during my availability. The hiring process was very quick and smooth. Everyone Ive had an interaction with has been kind, no issues whatsoever. I definitely recommend as a place to start.

Tibi was a great resource for our family as we tried to navigate a difficult situation from…read moremultiple states. He is exceptionally knowledgeable, kind, and a skilled listener. We're very grateful to him and highly recommend his services.

Huge thank you to Tibi for helping us find the perfect senior living community for my mom! Tibi…read morewent above and beyond to make sure we felt supported and informed every step of the way. Tibi's kindness and expertise made all the difference during a very emotional time. We are so happy with the outcome!

Staff is very friendly and extremely helpful! They provide various services within your home such…read moreas skilled nursing, physical/occupational/speech therapy and they even have bath aids and medical social workers. To my knowledge most of the staff has been there for years which is a plus for repeat patients. I would recommend this company to anyone needing home health over any other company currently.

Incompetent is the term I have to use. My wife (the patient)…read morehad a visit by a PT and an OT, and enjoyed working with both of them. Also both of them called me and filled me in on the visit and made reasonable suggestions about things that could be done to improve our setup. (I had been at work but there is a licensed care giver with my wife when I am not there.) When the Speech Therapist (Rita) visited, she had my wife crying hysterically by telling her she needed to go back into a nursing facility. Rita denied saying this to me but the next day Signature had a Care Conference and made the decision to stop caring for my wife saying she needed to go back to a nursing facility. ** They didn't even bother to tell me about this decision! ** They didn't get any input from me. They did not talk to the nursing facility my wife had just come out of. They just called and told our Primary Care they were stopping treatment. A patient's mental state is very important to the recovery process but Signature decided to completely ignore that and made a decision without all of the relevant information. My wife was in a very bad state while in the facility and sending her back would be extremely depressing to her. (The facility was fine, my wife just hated being away from home.) Speech (Rita) had left a list of a dozen things that I was doing wrong. Then talking on the phone, Rita went through that list again. "This is wrong, this is wrong, this is wrong....". She made me feel pretty worthless as a husband trying to do my best caring for my wife. So while some of the interaction was fine, overall it was pretty bad.

Family Best Care sent me a caregiver they knew had issues. She ended up putting her hands on me and…read moreacting out in a variety of ways after they warned her that she needed to improve her behavior. I was so traumatized by this that I opted to go without care for a period of time. I covered all of this with the office manager who was very supportive and reassuring. ...Until I tried to go back. The office manager's phone was on permanent voicemail requesting that I call an alternate number, at which point I was told I had to jump through hoops. When I questioned this, I was told, very coldly, that it was "company policy." Shabby, shoddy, unprofessional treatment.

Abigael has been a fantastic resource for direction and care for our family. I'm very happy to…read morerefer her to anyone that is needing care for an older family member, post pregnancy care, or help after an operation.

Great nursing staff but horrible management. A hostile environment was present and the employees…read morewere job scared as they were consistently belittled by the Director. The hours were time and a half while the management got to go to the Christmas parties, etc.

Over the past 4 years, my elderly parent has utilized services from Andelcare on numerous occasions…read morefor various reasons ranging from helping after major surgery to having someone help with everday needs when we were out of town. Over the years, Andelcare has always been accommodating of our requests and needs, and the service providers are caring and truly helpful. I have personally seen and witnessed caretakers from other companies working with some of my parents neighbors, and I have to say we would only employ Andelcare caretakers!

One star reluctantly. I was told when I hired the aide that they could administer meds if provided…read morea single dose. When the aide arrived and I instructed her on the time and doses, she said she could not administer them, which is one of the main reasons she was hired. The aide was also not able to move my husband on her own, which was the other main reason she was hired. Additionally, when I came to relieve her at the end of her eight hour shift, I found my husband in a urine soaked diaper. The frosting on the cake was when I received a bill for the "services" I received, which was covered by Hospice. It took me talking to three people in order to get to a person who knew what an invoice actually was and to resolve the problem. I would think twice about hiring an aide from this company as the care was seriously lacking and the basic business proclivity left a lot to be desired.