I don't know what I would have done without Banister. After the sudden loss of my mother I had no…read moreclue or desire to figure out what needed to be done. Vanessa made it so simple. She has the remarkable ability to navigate through all the must-do's and paperwork while at the same time being a gentle and loving support. She truly cares and that kind of service isn't easy to find.

Banister is an absolute must if you're struggling with a health crisis (oncology and beyond),…read moregrief, bereavement and family issues that come out of all of these issues. Their offices are a safe haven during stressful times and their calming, grounding professionalism is so supportive and caring. I can't recommend Banister Advisors enough - they are certainly a partner in life events and especially during challenging times.

With Covid in full swing we decided to get our wills taken care of. This company did everything by…read morephone and computer. We just had to sign in person. They did a great job of keeping us safe. The price was very reasonable and it is a load off my mind that we have this important information taken care of for our loved ones.

From the owner: Wills, Trusts, Estate Planning & Probateread more

Our mother moved to Northgate Senior Care in December 2023, and my brothers and I believe this was…read morethe best decision we've ever made. For a couple of years prior, she had been in other assisted living facilities more like apartment living, where she was isolated and alone, never knowing who would deliver meals or tend to her needs. At Northgate Senior Care, the staff lives onsite, and they are wonderful. In the 8 months she's been there, we've seen her kind of come out of her shell. She eats with others in the home, attends activities like music therapy sing-alongs, and is very happy with the caregivers. They take such amazing care of all the residents. The facility is very welcoming, always super clean, and it always smells like home-cooking! The caregivers are attentive, ready, and willing to do whatever is needed, and they do it with a happy attitude and smiles on their faces. We appreciate them so much for taking such great care of our mom. We feel very fortunate to have found this beautiful home for our mom to live out her life. We rest assured knowing that she gets the care and attention she needs every day. THANK YOU to all of you at Northgate Senior Care!

From the owner: At Northgate Senior Care, we are dedicated to providing a warm and loving environment where our…read moreresidents feel like part of a close-knit family. Our team is committed to delivering personalized and compassionate support to meet the unique needs of each resident. We take pride in our beautifully designed and well-maintained home, which offers a comfortable and safe living space for seniors. Our staff includes certified caregivers who are not only highly trained but also deeply passionate about providing senior care in Seattle, Washington. We strive to enhance the quality of life for every individual in our care, and we look forward to welcoming your loved one into our family.

HomeWell has provided what has been, without exaggeration, the most consistently disengaged and…read moreineffective caregivers I have ever encountered. Over time, we have cycled through three caregivers and multiple management staff, all demonstrating the same troubling patterns: inattention, lack of basic caregiving skills, and a complete absence of accountability. Families should not be misled by warm introductions or polished three-ring binders filled with mission statements and promises of dedication. The reality could not be further from what is presented. Despite repeated and direct requests--both verbal and written--to management and individual caregivers to remain off their phones during shifts, caregivers remain consumed by personal phone use while my father-in-law, who has dementia, is left sitting in front of the television for hours at a time. I have personally purchased interactive games such as Connect 4, card games, and ping pong, as well as supplies for bird feeders, all with the intention of encouraging engagement and stimulation. None of these efforts have been utilized. Meaningful interaction appears to be considered "too much effort." This is especially frustrating because I know--through firsthand experience--that my father-in-law is far more mentally present and capable than the caregivers recognize. Ten rounds of Connect 4 with him is joyful, engaging, and entirely within his abilities. He is very much alive inside, and he deserves to be treated that way. On February 4, 2026, I visited to check his refrigerator and discovered expired raw eggs dated January 16, 2025, along with multiple other expired perishable items--foods that could have been served to him up to three times a week. This alone raises serious concerns about basic safety and oversight. I arrived at 1:04 p.m. By 1:08 p.m., the caregiver--who had been sitting comfortably on her phone--suddenly made urgent phone calls and left, abandoning her shift nearly an hour early despite being scheduled until 2:00 p.m. I immediately contacted management and, to date, have received no response addressing this clear dereliction of duty. This behavior is consistent with prior experiences. On an earlier occasion, I asked this same caregiver to walk with my father-in-law around the Ballard Senior Center. Instead, she ignored the request and sat on a bench until it was time to be picked up. It is not difficult to understand why she appeared uneasy when I arrived unannounced simply to check a refrigerator--basic oversight exposed ongoing neglect. While the primary legal responsibility lies with his daughter, who travels internationally for extended periods, my husband and I step in when she is away to ensure that his fundamental needs are met: bathing, shaving, walking, social interaction, and a properly stocked and safe refrigerator. Rather than welcoming this involvement, the caregiver and her manager complained to his daughter that I "micromanage" and should "back off." It is astonishing to be criticized for ensuring that a vulnerable adult is properly cared for. HomeWell charges $50 per hour for care. At that rate, families reasonably expect engagement, attentiveness, and respect for the dignity of a person with dementia--not caregivers sitting in chairs on their phones while ignoring their core responsibilities. Unfortunately, my hands are tied. I am not the legal guardian and do not have the authority to hire or dismiss caregivers. However, that limitation does not diminish my obligation to speak up when I witness neglect, safety risks, and systemic failures in care. This is not a matter of personality conflicts or unrealistic expectations. It is about accountability, basic competence, and humane treatment of a vulnerable elder who deserves far better than what HomeWell has consistently provided. I hope your loved ones are never placed in situations where their care and well-being are compromised, as we have experienced with HomeWell.

They were a lifesaver when my mom needed in home care. We had care 12 hours per day. Very…read morereliable.

very professional. they are very sensitive and caring to…read morethe needs we needed addressed. will for sure use them again when needed. feel blessed that we found them !

I'm pissed off and I need to warn other families about Home Instead Seattle. They completely…read morescrewed up caring for my mother who has dementia, and I'm done being polite about it. They kept sending different people every day. My mom has dementia - she needs routine and familiar faces, not a parade of strangers confusing her even more. This made her anxious and upset constantly, but apparently Home Instead doesn't give a shit about what patients actually need. Half these caregivers had zero experience and some didn't even have the required licenses to care for my mom. Are you kidding me? I'm paying you to send qualified people, not random folks off the street who don't know what they're doing. This is my mother's safety we're talking about. I called management multiple times trying to fix this mess. Talked to some woman named Needy who gave me the most fake, corporate apologies I've ever heard. No solutions, no changes, just "sorry you feel that way" bullshit while nothing got better. This company took our money and provided garbage care that made my mom's life worse. They don't care about your loved one - they just want to cash your checks and send whoever's available that day. Don't waste your time or money with Home Instead Seattle. Find a company that actually knows how to care for people with dementia instead of this amateur hour operation.

Hannah Kelley was fabulous in helping place my grandparents (Chuck and Shirley) in a senior home…read more She was patient, understanding, and knowledgable. Hannah worked great with my grandpa who was suffering from Alzheimer's and was generally very angry with people (especially people he did not know). Unfortunately, my grandpa passed away days before moving in to the senior home, but the home Hannah helped choose was perfect for my surviving grandma (with memory care available should she need it). I HIGHLY recommend Hannah and her team.

From the owner: CHOICE exists because the options available to seniors in our community are vast and ever changing…read more By working with an advisor, you will receive a tailored list of options that matches your needs, interests and situation as closely and appropriately as possible. Our services to seniors and their families are free. We are financially supported by the senior housing & care industry.

I was told they could provide care in 4 hour shifts. After a 2 hour consultation, i was notified 2…read moredays later telling me that they can only find help in 8 hours shifts. Now, I am having to start over finding a company that will actually do what they state in their website. I am so disappointed with this company.

From the owner: All About Care Inc. is Senior Care and Consulting company privately owned and operated by Cheryl…read moreSaeger. We have over 30 years experience providing guidance and care support for seniors needing in Home Care and Senior Housing Transition services in the Greater Puget Sound area. All About Care is licensed, bonded and insured. All About Care also offers two other programs that help improve quality of life and independence for our clients. Senior Activity Solutions, is a fresh new program that strives to provide meaningful and engaging activities to benefit both the mind and body by reducing isolation and improving daily physical and cognitive functions. Everything Concierge Services, offers Home and Personal Services. We offer a fast response to - "I need help" Situations.. that happen to families, individuals and businesses when they least expect it. We offer help with General Errands, Household task, Transportation issues, Transition/Moving, Travel Companion, Medication Reminders, Meal Planning/Preparation, Organizing and Downsizing.

When I had the opportunity to speak with Shawn and Christine regarding my grandmother's care, they…read morewere very warm, kind, and helpful. My adoptive grandmother is Swedish American and has very particular needs, so I really appreciated the way they took the time to understand her situation and guide me toward the right type of care and support for her. They made the process feel clear, comfortable, and thoughtful.

I am especially grateful for the fact that A Better Solution was able to meet my needs on a very…read moreshort notice. And the service they provided wasvery good. Not only did the care giver do the physical work, she also allowed me to talk about my issues which gave me great comfort. Thank you.