We've been coming to this office for years and we just love it!! The atmosphere, the service,…read morecommunication, and the fact that it's a one stop shop with dental cleanings and braces is just amazing!! 10/10!

Terrible. For this to be a dentist that caters to children, they are atrocious at it. My daughter…read morerecently went for a cleaning and got her bottom retainer ripper out of her mouth. When complaining about it, multiple hygienists tried to gaslight us into thinking it was our faults. When just yesterday, I took her to the Ortho to tighten both retainers. She now has to wait 4 days, since both are off weekends, to get it fixed, again. Yes, this is not the first time this specific dentists has messed up her retainer and not taken accountability. We will not be coming back and discourage others too as well, especially for those with braces or retainers. 0/10

I cannot say enough great things about Dr. Selecman and Children's Dental Center. It's easier for…read moreme to make a blanket statements like THIS is what visiting the dentist should be like *or* Dr. Selecman is legit the best in the business. But. I want to break down some of my favorite parts about this place to give you a more concrete overview. 1. Kindness: Professionals who help children should care MORE (not less) about their jobs because children are among our most vulnerable. Dr. Selecman is among this type of human. He caters this dentistry experience to the little children. He talks to them as humans BUT through the lens that they are still children. There is a special type of kindness laced in his approach. I cannot tell you how special it is and how much I appreciate this. 2. Family: Coming here is an experience for the whole family. They care about everybody and make an effort to keep families together while the kids are having dental work. It goes a long way! 3. Fun: There is something fun in EVERY room for the kids. Whether it's coloring or movies in the reception area; movies, video games, or legos in the waiting areas; a TV screen for a movie on the ceiling while getting your teeth cleaned; or the token at the end to redeem for a toy of your child's choosing -- these things mean a lot because they go the extra mile to make a dental experience something happy for children. It means a lot to me when the dental hygienist is calm and patient and focuses on the patient. (I appreciate it so much when hygienists, dentists, doctors, hairstylists, etc. remember this.) I know they have a job to do but my child is more than a set of teeth. They have fears and apprehensions and worries and it's very unsettling to have someone digging around in your mouth with metal tools. For the most part, we have had good experiences at Children's Dental Center -- some better than others. I also really appreciate the women at the check-out desk. I have really noticed over time that they are habitually kind!! I'm grateful for every member of the staff who goes out of their way to make sure these kids feel safe and well taken care of.

I loved this place. I went with my god-daughter for her first dental check up and quickly felt…read morecomfortable. When you first walk in you are greeted with a smile and warm welcome. The facility has adequate space, is clean, and has lots of kid friendly activities and seating. The had a tv are (with multiple televisions), coloring tables, and a gaming area. The Dentist and staff are friendly and professional. You can tell that they take pride in their work. Her check up was quick (an hour start to finish), yet filled with great information and services. At the end of the check up they give each child a token so they can get a cool little treat. Love it!

This rating of 1 (not good) for today is solely based on my experience at the office today and not…read moreany of my other visits with my child here. Normally, I would give our other visits 5 stars for overall experience, but my experience was different & not good today. When my child was called to the back by Julia the dental assistant my kid started walking to the back and I grabbed my things to go with him and was basically told by the dental assistant Julia that I had to wait in the waiting area for him, so I assumed that she was going to do a quick exray and bring him back out front, which by the way had never happened before; I waited & waited and after so long, I explained to the lady at the front desk and she invited me to go on back. When I got back there, I noticed that my son had gas on and they had already began working on him. I have a huge problem with this!!!! As my son is already super apprehensive about being at a dental office as am I! I should have been allowed to go back with him from start to finish! I explained my concern with Julia because she was the one that prevented me from going back with my son in the 1st place and the dentist was out of the room. Julia seemed unconcerned about my concern. So, when the dentist came in, after greeting him; I explained everything to him....expressing my disdain and he seemed to think that there was a "misunderstanding". In my opinion, there was NO misunderstanding! I was not granted access to accompany my son, and that was unacceptable and should never happen with a parent or whomever brings the child/children to the office! I am not sure why this happened, but I just wanted to share my experience & I pray that it never happens again to anyone else.

If you are looking for a pediatric dentist who makes your child feel comfortable and doesn't rush…read moreyou on and out this is the dentist for you! They are so patient and loving. I am never waiting long periods. I am literally in and out with minimal wait having two kiddos! You won't regret coming here!

Girls have been coming here for years. Nice atmosphere. Friendly & professional. Modern and…read morecomfortable for kids and parents.

Where to start? Dr. Blen's office is warm and inviting, and once a mom steps into reception, all…read morethe stress disappears. Our two children both adore Dr. B and their staff. Everything in this office is kid-friendly, and yet manages not to be condescending. Kids wear sunglasses during exams, and get to pick a prize at the end. Moms and dads are invited to relax in one of the waiting areas, which seems to give kids confidence. Dr. Blen will work with parents on issues like tongue-thrusting, bites, orthodonture, x-rays, and will watch for spacing as teeth come in, keeping parents informed at every stage. Dr. Blen's office is involved with the community, giving back with events like Loot for the Troops; kids bring in leftover Halloween candy the day after, and receive tickets for prizes, color, have snacks, and socialize. Our American troops overseas get a taste of home, and a morale boost. Call for an appointment at this very convenient East Memphis location with ample free parking, and rest easy knowing you've chosen the very very best for your child.

Wonderful office. They provide my children with excellent care. I have never her anything issues…read morewhen coming here

MALPRACTICE- we take our child to routine cleanings and checkups and they failed their "duty to…read morereport" on his dental health. He had significant decay at this time but they let it escalate to the point of needing silver caps on three very visible teeth to the tune of almost $1,000, which they knew I would have to pay out of pocket bc my insurance doesn't cover this. When I questioned why I am having to pay for their gross neglect, they claimed that since they offered for us to get the required work over two visits instead of one, that they provided a "Treatment Plan." This level of incompetence is staggering. There are much better dentists out there who will actually do their job and provide quality care for your child's teeth. Sadly, this is not one of them.

Was a patient from about 2010 until a few months ago. Ok people, but disappointed in billing…read morecommunication, particularly over last 2-3 years. Can never just pay and leave. Each and every visit paid co-pay plus..with additional charges/billing showing up a few months later. Was being told by others that something wasn't right. I refused to listen, because I believed that's just the way it was. I asked the front desk repeatedly if I was in network. They repeatedly assured me I was. November 2023 got a call from them regarding a past due balance from July of 2022. Had been in twice since that visit, nothing had been said on either visit regarding that balance. That made no sense, but I accepted it. Final visit January 2024. Paid co-pay+, received another ridiculous bill a month later. Questioned them again if I was in network. That call I was finally told that, in fact I was out of network. When I questioned that response, they relayed to me that they had told me that I was out of network in the past. It's not really about the money. I just began to question the integrity, communication and service from this provider.

Loved him! Him and all of the staff were wonderful and made sure I was comfortable, at ease and…read moreeducated about procedure... best dentist I've ever been to! Very skilled, knowledgeable and excellent bedside manner.

This office does a great job with kids, today was especially good for my eldest. He has Down…read moresyndrome and is very distrusting of medical professionals in general. His hygienist today was Miss Chastity and if I could give more than 5 stars I would. She was exceptionally gentle, calm, and patient with my son. She had a great demeanor with him and kept an even steady tone while explaining to him what she would be doing and showing him the different implements she would be using. When he made it clear he had had enough of a particular event (flossing for instance) she said "okay we are all done with that, now let's do something else". And if she could come back to it later she would and if not, well that is better than further traumatizing him and making him that much more fearful of medical professionals. Miss Chastity was excellent!! Everyone else was great too but Miss Chastity deserves special recognition for how she treated my son today.

Let's get right to the point. Dental hygienist Chastity. She is amazing. My son has developmental…read moredelays and he is terrified of doctors, white coats, procedures...anything doctor related. Too much medical trauma in his life. He will not and I mean WILL NOT lie flat on his back for any medical professional. He has been held down too many times in his life. Well, he walked back with Miss Chastity, got right on the table, and got right onto his back for her. Um, what?! Then she was AMAZING with him, earning his trust, going slow and gentle, talking TO HIM rather than at him or sternly commanding him or talking to us parents as if he weren't there. That's the usual. But not Miss Chastity. She spoke to him kindly, softly, descriptively, treating him like a human and one with thoughts and feelings (which of course he is!) She took her time and made sure he felt safe, listened to, and respected. And he ended up receiving the most thorough dental cleaning he's had in his life. He allowed her to floss his teeth!!!! A first!!!! (I will also add that all of this follows a not-great visit for him last time with a hygienist who was much less patient). All in all, this place is really good with kids. But I'll be honest, this 5-star review is all about Chastity. I hope we have her again in future visits!! And Chastity, if you ever read this - thank you. You have no idea how happy you made two parents who go into these appointments with dread knowing how traumatizing they are for our son.

INVISALIGN!!! I went to this dentist for the first time in June. It was my first time seeing a…read moredentist in a few years for a few different INVISALIGN!!! reasons, ex: anxiety, covide, personal life, etc. I met with the first woman who did my cleaning INVISALIGN!!! and she was great. Then I got to meet the dentist INVISALIGN!!! himself. He immediately started trying to sell me INVISALIGN!!! and would bring it up constantly. I have never once had a dentist in my life hint I needed braces, and he told me if I didn't get invisalign, I would have bad jaw issues in the future. INVISALIGN!!! Fast forward to the beginning of September, when I'm told I have 6 cavities(more on that later) that need to be filled. I've never had 6 cavities in my entire life, but I chalked it up to not being to the dentist in some time. We did the fillings, and WOW!! turns out there's only 2 now?! And because he told me that to my face, and didn't just drill anyways, he's an honest dentist! (his words, literally) INVISALIGN!!! and I was actually asked about 5 times before, during, and after the procedure (while also watching an ad for invisalign because there's a tv in every exam room with it playing, angled over the chair) if I had considered it anymore. I had to go back 2 more times, as I started having pain when chewing on the teeth they had just done the fillings on. SHARP pain when biting down on something hard, but the concern was in how when biting soft things, there was pressure at first, and then a LOT when letting up. There was no pain, whatsoever, before. INVISALIGN!!! They polished the teeth (to a point where they are so sharp, that a second dentist was concerned when looking, and offered to help smooth them out today), asked me about INVISALIGN!!! and sent me on my way. At this point, I'm worn INVISALIGN, beat INVISALIGN, and tired INVISALIGN. I agree to invisalign, with the understanding I'm going to talk to a single person who works at the dentist office about what all it is. Nothing. The doctor just walked out after I said yes. I got 3 different calls, from 3 different receptionist, who called to tell me the pricing structure. Every single time I said, "I am not concerned about the cost, as much as I am about what's about to happen. What is the procedure, what do I need to do, what changes, anything." Each time, they would say, "I'll have to doctor reach out." And then another call about pricing. I called, and while up there, asked at least 6 different times, to the Doctors face, and to the people working with him, for ANYTHING on invisalign. Silence. (You'll notice I'm not screaming invisalign anymore, much like the doctor who is trying to keep it a secret from it appears) It came to the day of the appointment, and noone had told me a thing. I had done a ton of research myself at that point (really though doctors hated the arm chair doctor patients who do that, so I was hoping the professional would give me the info), and it was clear that I - A) did not need invisalign whatsoever, and B) this guy is literally just trying to get his tier moved up by any means necessary. I called Monday morning at 8:15am, and cancelled my appointment by leaving a voicemail, since noone picked up. 2 hours later, they're calling back asking where I am, because noone checked the voicemail. This all culminates today, when I went to a real dentist, who I exchanged more words with in my one meeting, than I've had spoken to me by every person in this office in all 4 meetins. After a quick exam, and looking at the teeth they had worked on, they noted a few things - A) the fillings are so sharp, and so low after the extra polishing, there's no way for them to make contact anymore, and are worried they may cut my tongue, and the kicker B) My tooth is cracked, and I need to get a crown. Oh, the dentist today also told me no, I do not need invisalign, and my teeth are perfectly straight besides a small gap in the front, that is literally just cosmetic. The molars in the back are all straight, not pushing into eachother, and everything looks great from a alignmnet standpoint. He tried to upsale me from the second I walked in the door, til he got the yes, and then broke my tooth. Do yourself a favor, and hit yourself in the mouth with a pipe, before going here. My teeth have never hurt in my 35 years of living, until I walked into this god forsaken place.

Too bad there's no option for "no star". The staff that cleaned my teeth earlier in the year were…read moregreat. Not so impressed with the dentist who filled a tooth. I still have to be careful chewing on it. The last straw, however, is a " no show" on their part yesterday. The appointment had been made last month. AFD called and texted several times to confirm that I would be there. So why did I get there 15 minutes before my appointment time to find the door locked and office closed? It was 3:45. Their office supposedly closes at 5 pm. I called and spoke with Callie in scheduling. She was super nice but had no clue why the office was closed. No one else has reached out to offer an apology or explanation.

We cannot recommend this place enough! If you're looking for a pediatric dentist, Dr. Acosta is…read morewonderful. He makes your children feel comfortable and explains everything. They make what can be a fearful experience for some kids, a fun one with prize machines & no cavity awards. They take most insurances & go over all cost ahead of time. They have English & Spanish speaking employees & forms. The care we have received from Dr. Acosta is top notch. They have a location in East Memphis on White Station & one on Kirby as well. I highly recommend them!

We are kinda new to this dentist practice The children like it here. That's my indication that…read moretheir major fears are gone coming here. When you walk in the lobby area is fresh and clean. No weird smells and odors coming out that hits you in the face like the last pediatric dentist my g-kids went to. The staff is friendly and nice. The hygienist's are pleasant and keep you informed every step of the way. We were done... 2 kids 15 minutes & on with my day!!!!

Very pleased with the entire staff. Confident of the care received. My daughter is not afraid of…read morethe dentist. Only positive experiences over the years.

Outstanding service and patient care all around is provided by Dr. Bill and his staff. Highly…read morerecommend for both pediatric dentistry and orthodontic needs!