The absolute friendliest staff you could ever ask for. They have a true love for animals. No one has ever been able to groom my goldendoodle like they do. They definately have the most skilled groomers. Highly recommend! read more

Please read all the negative comments and believe every one of them before going here. First it's on a very busy road, there is no lobby (just a hall leading into the house and garage), you are not allowed To see the grooming area which is the basement of their house, and they are just completely rude. First comment was how both dogs were a mess and needing starting over, shaved they said. Grace put a comb in the top of my bichons head and yanked her head back, proving to me she was totally matted, which she was not. Bichons are curly and so no the comb won't glide through it, no different than human curly hair. I told her I can brush her out fine and don't want her shaved. The older woman said she was raising the price then. I said fine. My Yorkie was shaking like crazy which isn't like her. I knew I shouldn't have left them and worried the whole time they were gone. Upon picking them up my bichon wasn't in her harness/leash and collar was falling off. Grace said she couldn't figure out the harness though it was identical to my Yorkie harness. She finally said she didn't have time to mess with it. Being on such a busy road this was just careless and unsafe since we were right in the hallway leading to the outside. When we got home I noticed my Yorkie had a cut under her eye and my bichon had one on her chest. My Yorkie also had red feet with swollen paw pads. I talked to Grace about this today and again she was completely rude telling me she must have been matted in her feet and the razor got too close. All I wanted was a product name that maybe my dog was reacting too. My girls will never be back!!! read more

I love love love the care the generosity the styles my fur babies receive they never disappoint my my fur babies receive a lot of compliments thx so much Happy Tails read more

The grooming itself was fine, but the owner was incredibly discourteous and rude. I won't be going back

Phenomenal grooming experience! I'm not sure who groomed my dog Odin but I would 100% return back to that person. He is 55 pounds, an elkhound/husky mix, and it was $75. Very reasonable to me because of their quality of work. Before he went in I was grabbing chunks of hair. Now there is like 1 or 2 hairs that come out!! haha. It's a must you go see Happy Tails. read more

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We took our Yorkie Poo to the Happy Tails on Bristol Rd. We had an 11:00 appointment. At drop off the owner was very rude and pulling at the dog saying she matted which she wasn't and the dog snapped at her. After a minute she took the dog and the daughter said we will give you a call if anything happens. We went on our way expecting to get a call but didn't. After 5 hrs we had not heard nothing from them so my husband called. They were just getting to the dog when he called. My fur baby sat in a cage for 5 hrs with barking dogs all around her. The owner got on the phone and proceeded to yell at my husband about the dog not letting her touch her. We finally said we are coming to get her. We will never go back to this groomer. My fur baby was dramatize. This groomer is very rude and needs to retire. read more

I was very pleased with the way my Bruno was groomed he is part husky so they had a lot of hair to deal with lol he smells so good he was treated with love. I definitely will bring my other dog here. His nails are cut and filed. read more

Happy Tails - My happy pup - Pet Groomers Near Me - Flint, Michigan

We have boarded and had our dogs groomed here. The dogs love being here with all the other dogs and not being caged as they are at a lot of other places. When groomed, they always come home looking their finest! read more

Took our golden doodle here last month did an amazing job grooming her! Taking her back again tomorrow! read more

Happy Tails - Pet Groomers Near Me - Flint, Michigan

Very friendly staff. It was my puppies first time getting groomed and she's a very anxious dog. They made her feel comfortable and loved it. And very reasonable prices, Will definitely go back read more

My first time here, and I had an appointment for my puppy to be groomed , I was met at the door by a woman , and the first thing she said to me was boy she's really a mess , really matted, while looking at my puppy , Which I thought was a strange rude thing to say, I mean isn't that why you come to groomer? No hello no greeting , And the last time I checked all groomers have closed for almost 3 mos due to the pandemic , so since It was her first groom she was a little nervous , since she was in a place she's never been and the place was already full of dogs etc barking etc , So the lady reached down and waved her hand back and forth in front of her face and my pup simply backed up a little and she said "don't you bite me,"while she was literally just being beside me. Like she had no idea how to approach a dog , and she said I can't give you a time when she'll be done , so by now I'm not liking a vibe I'm getting at all and turned to leave with my puppy and she said I don't Know if we can do her anyway since she's flopping all around like that . Flopping ??? What does that even mean? She was standing beside me being a little shy/ cautious, not jumping or anything , it was a very strange interaction and very rude like I was bothering them by showing up for my appointment, I will definitely spread the word at work , read more

This place sucks, they are breed discriminate, the other day took my pit mix there to get his nails trimmed, as we were getting finished other customers showed up. One of the owner/ groomer told other customers to get back in Thier cars because there was a it bull inside....the worst my pup would ever do is lick your face. Plus we took our older senior citizen dog there to get groomed, they were not patient with him and they were mean to him, and they absolutely messed his coat up shaving his tail after asked not to. They are horrible people and they should not be in the pet care business...will never bring any dog there....if you don't believe me just stick around when you drop off or pick your dogs up to see how they interact with animals. They are unprofessional, they are cruel, and impatient...they actually hurt my pup when trimming his nails and they said he was being dramatic and they are breed discriminate so if you have a bully breed or a senior dog with health or hip problems... Please do not bring your loved ones here read more

Thank God for Amy and the staff at Happy Tails! We had a bad experience with a different grooming company and our doggy's haircut needed to be fixed. She looks brand new! The staff is extremely friendly, skilled and professional. Thanks so much Amy... you've gained a new client for life. xo read more

Horrible experience: I have been taking my dog to Happy Tails for over a year to get groomed. The reason I stopped taking him to Happy Tails is because they cut my dog, Sportie under his eye while grooming him. I took my dog to the vet and the vet told my husband and I that he did indeed have a cut under his eye. After this happened, I called the owner, Amy, and explained the situation to her. She asked me to bring my dog in so she could see what I was describing. When I brought him in, she said my dog's eye was infected, not cut. I explained to her that the infection was due to the cut that she gave my dog while grooming him. This woman is not a veterinarian. She is a groomer. Who is she to diagnose my dog and tell me the opposite of what my vet told me? We had over $200 in vet bills, and it was possible that my dog could have lost his eye. We went through a lot of stress over this and the way we were treated by the owner of Happy Tails was very heartless and rude. She did not care that she cut my dog, or that he could have lost his eye because she was careless when grooming. She took no responsibility and did not even apologize. I hope $200 was worth losing a long time customer and a bad review. Losing one customer can lead into losing MANY customers. Please think twice before taking your dog to Happy Tails. I will not be taking either of my dogs there ever again. Post this on yahoo and Yelp too. read more

I brought my dog in just to ask about boarding. There were two women and when I walked in, both looked offended and asked if I had an appointment. She didn't even pet my dog and looked at her like she was garbage. The place was a dump ~`small, cramped and in a crappy part of town. I came from New York for the holidays and want my dog to have a good experience. Her daycare in New York has web cam access and is huge. Granted, it's expensive but my dog is worth more than an old woman with an attitude issue and a subpar facility. I wouldn't let a rat stay there.. read more

Rex and Apollo love their time at Happy Tails. Great place for grooming, daycare and boarding you dogs. I would recommend them to anyone. Very caring and loving people. read more

Berniece & her staff are terrific! My little guy wasn't sure at first but they took great care with him.

Love this groomer, so does Remy and Coco. The owners are friendly and caring. I wouldn't bring my pets here if they were not. Been going here for over two years now, not one issue. read more

The staff at Happy Tails are as caring and loving as can be with my Romeo! They always take great care of him, and I have never been unhappy with a groom from them. read more

This was a traumatizing experience, I would not recommend taking your furry family member to this groomer. Their Facebook page makes the place look like a dream, calling and scheduling was simple and they were courteous. The day of the appt, I arrived 10 min early with my 1.5 year old Mastiff and boxer. When I got to the door someone came and told me to wait a minute, so I waited outside with my two large dogs. Then it began, when I was told I could come in, my mastiff decided he was not going (always trust your animals' instinct!). He laid down, pulled back and refused! Out came a groomer who was abrupt and rude, yanking on him then rudely giving an ultimatum of staying or not (this all transpired in minutes, I left prior to my actual appointment time!)....if you want caring, compassionate, groomers that know what they are doing at an affordable cost visit Dunkel Vetinary Clinic! They had no problem with this same dog because they were caring and patient, he happily goes to the groomer now! read more

Absolutely do NOT go here! I've dropped my dog off here a few times for nail trimmings and he always seems so anxious to come home when I pick him up. Unfortunately, on the last trip I found out why. I took him in for a quick nail clipping, and instead of taking him downstairs and doing it they did it in the hallway right in front of me. The two ladies that were doing it then held my dog's body and pulled his legs out so they could clip his nails. This is pretty standard for nail clipping, especially with a dog like mine that doesn't like to get his nails cut. Then the issue happened. My dog kept fidgeting, so they held him down more and pulled his legs harder and harder, literally to the point of him constantly whimpering in pain. I know the difference between my dog whining because he's scared and whimpering from pain, and he was definitely in pain at that point due to them being so rough with him. I immediately told them to stop, that we were done, and left out there completely outraged. They will not hurt my dog again, and I urge anyone that's considering this place to reconsider, and realize that they don't care about your dogs, they only exist to make a quick buck. Please choose somewhere that actually treats dogs in a humane manner. read more