My father took his dog Benson there to get groomed. He got way overheated, had a stroke and ended…read moreup having to get euthanized the next day because of irreversable brain damage because he had overheated. We took our bulldog Buddy there. The owner's mother proceeded to yell at him so much before I even left that he pooped on the floor in the kennel at which point she started yelling at me that I should have had him go outside before I brought him in. Unfortunately we were on our way to catch a train to leave, otherwise I would have left with him then. When I picked him up, he had no food left but had clearly lost weight. I knew before that they gave extra food to their chickens but I would have expected that they let him at least have his food and if not already down, give me the extra. I was also told that he barked constantly. Buddy was not a barker, he did tend to whine a lot but that is different than barking. When we got him home, he was so petrified for a couple of weeks so I don't know what they had done to scare him. It's important to note that the positive reviews were mostly before the current owners bought it.

Took my dog there for a bath because he had been sprayed by a skunk. $45 dollars and several…read moreridiculous, contradictory excuses later, I left with the dog still smelling like a skunk. I wounding buying a bottle of tomato juice and taking him to the lake and giving him a bath myself. He doesn't smell like a skunk anymore. Never again!

I am a non driver. I live less than a mile and usually walk to Kroger, P.O. etc. On the day I…read morescheduled the grooming appt. it was raining very hard. I called and explained my situation, and they said the only way I could re schedule is if I pay a no show fee of $70.00 over and above the $65.00 grooming fee. I have been taking my Yorkies here since 2012. The new owners are ridiculous !!!

Fun & freedom with clients trust. Never pleasure to have dog groomed there. Impressed with resultsread more

The absolute friendliest staff you could ever ask for. They have a true love for animals. No one…read morehas ever been able to groom my goldendoodle like they do. They definately have the most skilled groomers. Highly recommend!

Please read all the negative comments and believe every one of them before going here. First it's…read moreon a very busy road, there is no lobby (just a hall leading into the house and garage), you are not allowed To see the grooming area which is the basement of their house, and they are just completely rude. First comment was how both dogs were a mess and needing starting over, shaved they said. Grace put a comb in the top of my bichons head and yanked her head back, proving to me she was totally matted, which she was not. Bichons are curly and so no the comb won't glide through it, no different than human curly hair. I told her I can brush her out fine and don't want her shaved. The older woman said she was raising the price then. I said fine. My Yorkie was shaking like crazy which isn't like her. I knew I shouldn't have left them and worried the whole time they were gone. Upon picking them up my bichon wasn't in her harness/leash and collar was falling off. Grace said she couldn't figure out the harness though it was identical to my Yorkie harness. She finally said she didn't have time to mess with it. Being on such a busy road this was just careless and unsafe since we were right in the hallway leading to the outside. When we got home I noticed my Yorkie had a cut under her eye and my bichon had one on her chest. My Yorkie also had red feet with swollen paw pads. I talked to Grace about this today and again she was completely rude telling me she must have been matted in her feet and the razor got too close. All I wanted was a product name that maybe my dog was reacting too. My girls will never be back!!!

I brought my dog in and heard her screaming and when I went to the counter to look back through the…read moredoorway I saw them holding her​ leash as she hung off the table and the held onto the leash to put her​ on the ground they didn't even hold her to put her on the ground and they put a muzzle on her which terrified her more and she doesn't even bite so i dont know why they put a muzzle on her and my dog is now terrified to go there and another dog of ours was also terrified to go there

We brought our elderly big dog in for a grooming. He hates having his feet touched and I usually…read morehave to have the vet sedate him. Shaggy Chic got him so clean and brushed a lot of the hair shed out. He looked and smelled so good. And the best part is he was comfortable enough to let them trim his back nails!!! That's a huge success! He was so happy and proud after his grooming. He's been prancing around since . Thanks Shaggy Chic, we'll be seeing you again.

They were very lovely.. we adopted a cat here recently.. they were super honest about her…read morebackground and what they did not know, though they told us she was a skittish cat that clearly had been abused etc.. Usually we adopt pets through the local humane society but after spotting this cat's profile on the website and on the Facebook pages, we decided we couldn't resist her and went to look.. The cat is beautiful and sweet and the volunteers were lovely and warm!! We now have a new addition! Would definitely recommend.

I have adopted from there, donated, and I have had to use their services to have one of my babies…read moreput to rest when the Cancer became too much for her. A+++ for EVERYTHING!!! I really commend this group and everything that they do

10/10 Have used this place for years. I had two small dogs who needed meds twice a day one being…read moreinsulin. I really trust my babies with them. The set up is really great.

They left us setting in a car 30 minutes after the time of our appointment. Go somewhere else!read more

I recently adopted a dog from the local animal shelter and this vet was recommended to me from…read moresomeone at another clinic I had contacted to get information on spaying. I scheduled a required 2-week check-up that I was told was going to cost $45. A few days prior to her appointment, my dog began constantly scratching and licking. My dog had started scratching her belly to the point where it was bleeding so I called to see if I could bring her in early. I was told I could bring her in that day. I had all of her records with me from the shelter, and handed them to the person who came out to get my dog from the car (no owners were allowed in with their pets due to C19). When I spoke with the vet she kept asking questions that I didn't know the answers to (hence the reason I brought the records) and was told someone was entering the data in their system. The vet ended up prescribing an ointment; antibiotic; steroid and I was talked into buying a worm prevention medicine as well since I live 20 minutes from their location and didn't want to drive back just for that in the spring. The visit cost $199.28, which was a lot more than I thought I'd be paying just for ointment and exam, but I trusted the vet to know what was needed for the dog to get better. She sold me 15 ml of ointment for $28.73. I found it through a website for $12.99. FOR 30 ml. They charged me TWICE as much for HALF the amount. I was also charged about 3x more for the exact same antibiotic (cefpodoxime 100 mg/ 32 pills for $68.70 or $2.15 for 10x the amount of pills my dog needed) which would've been $.79 per pill through the same website. The dosage for the antibiotic was also too high for my dog's weight and noticed a marked change in her behavior by the 3rd day: she had started drooling, would shake, and seemed extremely anxious where she'd been very calm previously. The vet didn't include and directions or info, other than what was printed in the bottle; 1 1/2 pill per day And I realized that the instructions could either be read to administer 1/2 a pill per day, or 1.5 per day (which is what I'd been given my dog). I called to confirm and spoke with (2) different people who said that it was supposed to be 1.5 ~ when I looked it up, that dosage was for a dog 15 pounds heavier than mine. They also forget to put her folder in the bag of meds they gave me. I was shell shocked from paying 3x for a vet visit what I thought it would cost and didn't notice until they called and I had to drive back to pick up my dog's records. Later that day I received a call from them to confirm my dog's appointment for two days later that I made initially. I explained that I wasn't going to be keeping that appointment since they'd been able to see my dog that day. The woman who I had been working with (from my call that morning; taking my dog into the clinic; entering my dog's info into the system/forgetting to return the info; bringing my dog + prescriptions back to the car; calling to let me know the documents were still there; bring the documents out to me when I drove back) told me she didn't realize it was the same dog. It was no surprise when I tried to order the ointment online and the clinic wouldn't work with the store to get the prescription filled. They clearly don't care about the pet, it's all about the money.

Great we use her all the time for Chewy and Louie they love her also…read moreBeen with her for over 5 years