I called Meadows Farms about Stargazer lilies and talked with Emily, she was very personable on…read morethe phone and I came right over. I purchased my lilies and met Emily at the checkout. She was amazing and very helpful. I will never go anywhere else for my lilies. A perfect 10 for my lilies and Emily!! Aron Golembiewski Lillies and

I've never had a negative experience here. The selection of plants is amazing and prices are very…read morereasonable as well. Whenever I'm there, staff are super friendly -- they always have a smile on and are more than willing to help with anything and everything. Not sure how they have such a low review average. I'd absolutely recommend taking a visit here.

BEST CHRISTMAS TREES IN RVA!!! Truly fair prices and MUCH…read morehigher quality compared to other options around Richmond. This was our third stop of the day looking for a tree, as other places (retail chains) had mediocre options. But here we found a beautiful 9/10ft tree in just 5 minutes, and for only $159! Fantastic customer service too! They carried our selection through the lot, trim/wrap station, and loaded it in our truck! This will be our new go-to Christmas tree location!

From the owner: The Hanover Plant Farm Nursery & Garden Center is located at the Hanover Vegetable Farm is a…read morelocally owned nursery offering a huge selection of annuals, perennials, VA natives, trees, shrubs, roses, and more! Just a short drive from Richmond, Short Pump and surrounding areas located at 13580 Ashland Road!

Have had great experiences at Eufloria Florist in Fredericksburg. Everyone is always really…read morefriendly and professional, and you can tell they always pay close attention to the little details. The flowers each time were beautiful and lasted much longer than I expected. For how long the flowers lasted, it was easily worth every penny. I definitely recommend them if you're looking for a local florist in the area.

Amazing locally-owned floral business! They are the sweetest people with amazing customer service,…read moretheir delivery is speedy, and of course, their flowers are BEAUTIFUL! Their prices are fairly priced compared to other companies for flower delivery, and in my opinion, the quality is top tier! They put a great deal of effort into making their bouquets look perfect. I can't wait to order flowers from them again, their options are endless, and I am now a forever-customer. Thank you!!!!

Outdoor gardening delivers through uber . Bags of mulch torn…read more. Had to reorder . A pain .

My refrigerator went out last week, against better judgement let my husband take me from Lowe's to…read moreHome Depot where we paid 2000$ for a refrigerator it will take 5 days to be delivered. Today was the day after 5 days with no refrigerator finally the day has come. Wait it is only a hour left and haven't gotten any updates. Make a call and of course the truck broke down and now it will be three more days before it can be delivered. No thanks give me a refund I will go back to Lowe's who can deliver next day. Oh right it will take 10 days for you to get your money back. DON'T GO TO HOME DEPOT THEY DON'T CARE. And as far a home depot adding a link saying they want to help you resolve your situation, they don't the link doesn't even work.

Truly AMAZING company. They are the most customer service oriented landscape company I've ever…read moreworked with. Communication is great, work is top notch and detailed. And so friendly! When I walked around everyone on the work team said, "Good Morning!" - it made my day! Plus, they are very reasonably priced.

Just a horrible experience and an inferior product with absolutely no accountability. I ordered 4…read moreyards of topsoil to fill a culvert and they were super prompt and easy to deal with. We had purchased river rock in the past and try to stay as local as possible to our house for these things. The four yards of topsoil arrive and seem ok although I mention it seems like it's more clay than topsoil. It was workable and going into a culvert so it wasn't the end of the world. I ordered 12 more yards to be delivered and I wasn't there for the 2nd delivery, but was there for the 3rd and finally stopped the rest of the order. The loads were so compacted at this point I couldn't work the "topsoil" with a shovel. The clumping and color got redder and it was apparent I'm either getting fill dirt, even the driver referenced "that's what we got" and was clearly not trying to defend this was a quality product. When I called the nice lady at the desk she said that people come from all over for their topsoil and she was sorry and would let the owner know. Told her to cancel the last 4 yards and they said they would give me a store credit. I didn't want a store credit but more importantly, what are you going to do about basically delivering fill dirt? A couple of days go by and now Victoria the account is engaged and she apologizes and says the owners have contacted the supplier and chew them out. Super, what are you doing for me? They did issue a refund for the last four yards AND deducted a 3% fee (I assume the fee credit cards charge them). BTW, no one has come out or asked for pictures until I mention again there's a bigger issue, what are you doing about the product you delivered. The response was all sales are final. Wow, no adjustment on the costs between topsoil and clay or fill? Seems like a perfect business model to never take ownership of your mistakes. I get it, someone provided you an inferior product. So go after them. So I fully expect the owner to come in with a response that somehow covers them (see other reviews on Google), but I'll let you judge with the pictures that I will post. I went and got topsoil from another supplier and it is night and day difference in quality, texture, etc. Literally, you'll see a photo of red clay dirt (theirs) being cover by black topsoil as I would have expected from them. The last picture is just one of three buckets (tractor that is) full of clumps so big of clay you would have to cut or break them up somehow. The right answer is to come to inspect the situation, realize the mistake, adjust the bill to fill dirt pricing, and apologize. Mistakes happen, but you either take ownership or you compound them.

I just got off the phone with Tammy who couldn't have been more pleasant and accommodating! I was…read morecalling from out of state and requesting a delivery for tomorrow or Sunday asking if that's too short of notice and she very happily said "no! Not at all!" I explained the celebration and the setting in which it was to take place and she was genuinely happy for my brother and his wife's retirement! She asked price range and she said she had the perfect vase in mind, sent me a photo from her personal cell and offered various suggestions of flowers that would be perfect for the setting of the party. Tammy went above and beyond and was enthusiastic in her delivery and suggestions. She also offered to send me a pic of the finished arrangement! I have no doubt it will be fabulous! I have not experienced this level of customer service in quite some time! Thank you, Tammy!!

Received gorgeous arrangement of designer choice flowers on Mothers Day. Unfortunately, some…read moreflowers did not survive 24 hrs. Phoned to say some had died quickly. Florist sent a replacement assortment the next day which was twice as beautiful, and huge. Kudos to amazing products and Customer Service.

I have been shopping at this store for years and find the store clean and well stocked, every…read morevisit. The staff are wonderful and actually are very friendly. It appears that the staff here are like one big happy family, in fact several have been there for years.

This store was full of staff and customers who were not masked. There wasn't any signage about…read morewearing masks. The floors were marked with aisle direction arrows but no one was honoring them. People without out masks walked right up next to me. How can I feel confident that every single item in that store isn't contaminated? Look, I don't expect the staff to be the mask police. We've all see the videos of people yelling and more at staff people. But the store, the company, could at least make an effort. I would have contacted them directly but.... if you aren't going to order online, there is no place or ability to contact them. No Masks. No more shopping there for me.

Ordered a personalized cutting board for my niece's bridal shower (through Amazon). UPS lost the…read morepackage! I called Customer Service and they did a rush redo of the cutting board and shipped it out priority so it arrived in time for the shower. They did not charge me for the second board or the express shipping. Plus the CS person was super nice and very efficient. Now that's what I call OUTSTANDING CUSTOMER SERVICE! When and if the original order comes, they are providing a return label. And best of all, the cutting board is LOVELY! I ordered the big one in cherry wood. So pretty! And the price cannot be beat! I will definitely order from them again and tell all my friends and family too. A mark of excellence is how you respond when issues arise -- well done. A true 5-star experience!

I ordered some custom engraved polar camel tumblers as a gift for a birthday and they are perfect!…read more Customization was easy because their site (https://blueridgemountaingifts.com) is easy to use and they came as-ordered and worked great, for the price - you can't beat them.