The owner was prompt and attentive in assisting me with my concerns. This establishment offers a…read morewide variety of excellent options. I would gladly recommend this shop to my friends and family.

New smoke shop by my house. Owners are super nice and the place has a nice vibe to it. Yona helped…read moreus when I went and she was the best. Recommended only the best to us. Definitely my new place to go. :)

I was weary coming here due to all the previous reviews done. I was looking for a specific vape and…read moreflavor, I decided to call first. Luckily they had it. I drove over right away.. the gentleman assisting was quick and efficient. Can't say he was warm or welcoming but nonetheless he did his job. It was transactional. That's it. Price slightly higher than what I get the same item for in other parts of town.

Horrible customer service from the employee in the photo…read more I come to this location regularly and have never had an issue before, which is why this experience was so disappointing. During my visit, I was holding a product when the employee suddenly took it out of my hands without any explanation or communication. I found this extremely rude and unprofessional. When I politely addressed the situation, my concerns were dismissed. I wasn't looking for an argument, I simply wanted an apology and an acknowledgment that the interaction was inappropriate. Unfortunately, the employee refused to apologize, refused to provide their name when asked, and was unwilling to help me contact a manager. What made the situation even more frustrating was that I was not given any reasonable options to resolve the issue. Rather than attempting to address my concerns, provide contact information for management, or de-escalate the situation, the employee chose to call the police. This felt unnecessary and somewhat demeaning, especially considering I was simply trying to have a conversation and find a resolution. At that point, I was left with no way to address my concerns other than leaving this review. I made several attempts to resolve the matter respectfully and directly, but was met with a lack of accountability at every step. As a result, I informed the employee that I would be taking a photo so management could identify who was involved and review the situation. I understand that managers cannot always be present, but employees should still be expected to treat customers with basic respect and professionalism. What was most frustrating was not even the initial incident, but the complete refusal to communicate, apologize, provide management contact information, or offer any constructive way to resolve the issue. I hope management reviews this situation and takes appropriate action to ensure customers are treated respectfully and professionally in the future.

Just went back to this shop after a couple years. The new owner is awesome and has a great…read morepersonality. Great selection and feels like home

I've been coming to this holy smokes for over two years now. Everyone has always been so lovely and…read morewelcoming. I wanted to especially thank Julio for all of the recommendations he's always given. He's helped me and is knowledgeable with the whole 9. From A to Z. I have experienced nothing but great customer service at this location.

DONT GO TO THIS STORE, I just bought a vape from this location and after they open the box for me…read moreand hand it out I made sure I tried the vape in their face to check if there aren't any factory issues with the device and it tastes burned out and bad I tried to inform that the device was malfunctioning and they just told me that I have to keep this vape because they don't exchange it or take responsibility I feel robbed because after me trying to politely notify an issue with the product I would had rather spend my money somewhere else, DONT GO HERE IF YOU DONT WANT TO GAMBLE WITH YOUR MONEY

Good place but inconsistent products, what I mean is that it has brands one day and different…read morebrands other days but not exactly with the same product Aside from that, friendly staff and good discounts after you start going for a while. Good prices.

Spades was very helpful and let me try out some products before I made my purchase. The store is…read moreclean and has many different options to choose from. Highly recommend.

The gentleman who helped us out was extremely helpful and exchanged some items for us after my…read moregirlfriend thought her liquid was too strong. Overall we had great help and we will definitely be coming back. Excellent customer service!