We took our 16 month old German Shepherd, Annaya to Lost Creek Training Academy for a 2 week board…read moreand training, which cost us $2000. it's a 96 mile drive one way. Annaya was very timid and scared when we arrived but eventually calmed down. A few days later, I texted the owner to see how she was doing. He never replied after 2 days so I called and she appeared fine. when it came time to pick her up after 2 weeks, the owner said he could not do our final training that day because his employee was injured and he was understaffed. We made plans for him to come to our town the next week to do the training at one of their grooming facilities. once we got home, Annaya had terrible diarrhea. we took her to the vet and she had a Giardia parasite that most likely was contracted at the facility. she was fine when we dropped her off. 6 weeks later, we are still treating the Giardia and have incurred an additional $300+ in vet bills. We cancelled the training session with the owner and I texted him asking for a date to reschedule because I don't want Annaya to infect other animals. over a 5 week period, I texted him 6 times with absolutely no response. Even though we paid him $2000 upfront, we are unable to incorporate the training (if any) because we do not know his training methods or commands. we feel completely ripped off and taken advantage of by Lost Creek Traininc Academy. I strongly caution you not to use this facility. We will be contacting the BBB.

Austin and his staff at Lost Creek Training Academy has been amazing to work with with our 2 year…read moreold dachshund! Riley had a major issue meeting new people and would bite hard. After just two weeks of working with the team at Lost Creek, Riley can now go into public places and meet new people without any issue. We had no idea that we didn't know how to communicate with our dog. Thank you all so much! We will be back!

Due to a mixup on my partI dropped my dog off at Puppy Junction instead at the intended facility…read more (I had never been to the new facility and thought Puppy Junction was where I had an appointment.) Much to my surprise my intended groomer messaged me asking if I was still bringing my dog in for grooming that very hour. I quickly went to PJ and explained the situation. They had just finished giving my dog his much needed bath and were SO SO gracious. I offered to pay them for bathing and they said it was complimentary. :) Took my dog to the correct groomer and she was equally understanding. There are great people out there in the grooming industry. Puppy Junction is one of those.

My dog has been boarded 3 times. She also got her immunizations done here. The place is amazing…read more The people in the office are always nice. Thanks for taking care of my baby girl!

If I could give zero stars, I would. Don't put your pet here. I called them twice to check on my…read moreGerman shepherd as it was his first time being at a border. The first time, the lady hung up on me and seemed rushed. The last two times, she couldn't check on him because she didn't know who had him? But she said she'd call back in ten mins. Three hours later, nothing. I called again and she said "I'm very busy but can call you back." Still nothing. We get to pick him up the next day and he's terrified, shaking, and cowered in his kennel with no water. In addition, the "lady" ,if you can call her that, at the desk was just plain stupid. I asked her about why I never got called back but she couldn't tell me anything but lies like "we tried to call you." No, they didn't. I confirmed my number with a person earlier and so I know they had it. They also didn't try calling my bf either.... and they also had his number. She told me he was in his kennel the whole time except to go out to pee. He never interacted with other dogs or got a chance to play. They were neglectful, rude, lazy..... whatever it was. Not sure what happened because this place came highly recommended but I'm never taking my dog back here again and I made my anger very clear while I was there as well. This is someone's dog, their life and basically their child and you call yourself professionals? Absolutely pathetic and ridiculous.

They have plenty of fish. But they are NEVER stocked on supplies that one would need for fish care…read more Extremely frustrating want to spend local but can't !!!

I'd like to say i do appreciate the effort to make the tanks for the reptiles better but they need…read morework in there cricket system. The last probably 10 times i've been here i have to wait probably 10-20 minutes for someone to get me crickets to the point i have to go ask someone. They use to have a button to help but they got rid of it. And most of the time when you ask for help i get attitude . Like yes people need crickets. Lots of people do everytime i go in there's always another person waiting. They know people get crickets. Why not move the cricket thing over to where eveyone can see. Last time i went the cashier wasn't even up there took her 5 minutes to get up there didn't say anything to me didnt give me a bag. Need a lot of work on customer service and crickets because it's ridiculous i have to wait 15+ minutes for crickets. Tired of waiting and then getting attitude like yes i have reptiles you work in a pet store its not just dogs

Absolutely LOVE the Cottonwood team! We were on vacation in NE staying in Broken Bow when our…read moreYorkie got very ill and the group at Cottonwood treated us as family and helped us bring our dog back from what we thought was a bad ending to his story. They are a special group of caring people who know what they are doing. I would recommend them for ALL your pooch needs!

Every single time we take our dog there (every 6-8 weeks) they come up with something new that the…read moredog needs before they will groom them. Rabies shots are all that most groomers require, which they are current on, but they want flu shots, heartworm med (which we give the dog at home, but isn't good enough for the vet), etc. They do a great job grooming our dog, but we won't be taking them back due to the unnecessary things they require that cost a lot of money. When this was mentioned to the staff they did not seem to care. Very disappointing.

Riverside's staff and Vets are top notch. I can not say enough about Dr. Welniak and Dr. Pierce…read moreregarding their care and concern over the animals they see. The staff are incredibly helpful, and make you feel welcome all the time.

We have used these folks DrDeb and Barry Lattell for long time taking care of our children...hounds…read moreand horses both. Always caring and concerns for well being patient and parent alike. We love them both.

My apartment building has had some issues with pests and Romar responded so quickly. They are…read moreprofessional, prompt, and incredibly thorough. I appreciate everything they've done to help clear things up!

I returned from a trip and must have gotten bed bugs. I called Romar and they came out immediately…read moreand took care of them. I haven't had any bed bugs since they came out. They were so professional and helpful that I now have them out once a month for pest control and have not had any bug issues since they started. I cannot say enough good things about them. They treat my house like its one of their own.

My family and I have been loyal clients of West Villa for about 10 years, ever since our dog was a…read morepuppy. Recently, our dog's health has been declining rapidly, and unfortunately, we've noticed a change in how we've been treated by the clinic. It feels like they are less attentive to both our dog's health and our concerns as clients. This has been very upsetting, especially given our long relationship with them. We truly valued their care until recently, and now we're uncertain where to turn next. We are very disappointed with the recent experience.

Back for more issues with our Ani girl dog. Our favorite Dr. DebL attending and 2 wonderful and…read moresupportive staff guy and girl. Thanks Dr. DebL and staff.

Hilltop is absolutely great. You can tell they truly care and are excited to see your pets. When I…read moregot Phil (my English Mastiff) they told me about their puppy kindergarten. It was great to let him play with the other puppies and get socialized while they gave all the parents some tips on training for free. They also absolutely saved my girlfriends pup when she had a kidney infection over Christmas and were great to deal with the whole time.

Honestly, calling to tell someone you "got rid" of their animal instead of the cremation that was…read morepromised is highly insensitive and unprofessional. Consider the impact of your actions and try to correct it rather than telling the traumatized person it was somehow THEIR fault. Would not recommend this place to an enemy. Thanks, Melissa, for making the loss of my puppy that saved my life while I was in the Marine Corps that much harder to cope with.