If I could give zero stars, I would…read more This Northern Tool & Equipment location sold me a brand-new Stihl MS 182 chainsaw that was completely defective right out of the box. They didn't test it, didn't check anything, just took the money and sent me on my way with a tool that DID NOT START even once. After wasting my time and driving 30 minutes back to the store, the employees confirmed exactly what I told them -- the chainsaw wouldn't start at all. And even after THEY failed to get it running, they still refused to take responsibility. No refund. No replacement. No solution. Just excuses and "go somewhere else." This is unacceptable, unprofessional, and shows a complete lack of accountability. Selling a dead tool and then pushing customers away is not customer service -- it's negligence. I will never return to this location, and I strongly recommend avoiding this store if you value your time, money, and basic respect as a customer.

Ran a Christmas shopping errand for my wife just now! This was my first trip to this super well…read morestocked store! The most striking things about my visit today were the genuinely nice store associates and the amount of merchandise in stock! I bought two heaters today: one for my daughter's bonus room and another for her office at school. My daughter's bonus room is heated but it's still chilly up there. My wife and daughter will be spending a lot of time up there in the next few days wrapping Christmas presents and hiding them from my grandkids! Great Northern Tool is my new go to place for anything tool or gardening related stuff! I can find no fault with this store whatsoever! Believe me ; I do have a critical eye! My thanks to the fantastic employees here! You can't beat wonderful customer service!

This is a really nice and well stocked store. There's always a lot of interesting things in any ACE…read moreHardware. I saw an amazing number of cookout grills! They also had high prices on them that really surprised me. Again; with the exception of no fishing equipment this store likely has anything you could possibly ever need.

If you want horrible customer service, go here. Someone please tell me when have you EVER had to…read moreorder a water softener for online pickup? Please educate your staff, especially the younger ones. It's sad that reviews like mine are called spam just because we are honest. It is pointless and horrible that my husband had to travel elsewhere to get what you literally have in stock, especially that much, according to your website. Something so readily available and I even called and confirmed with a "MANAGER" that you had this in hand available. Here's the proof from tractor supply website. Circled is the amount available.

Great prices. Great selection. Always get my tomato plants there. Found native white dogwood trees…read morewhich are hard to find. Very helpful staff. Nice bird products. I'm a big fan!

I found this place online. Due to the coronavirus crap, I did not want to fight crowds at my…read morenormal local go to nursery. I hate it but just playing it safe. I also do not like buying my important vegetable plants at big box stores due to quality issues. So their web site is pretty decent. It is easy to use and easy to check out. I found the selection of tomato plants (actual plants not seeds) to be pretty good. Even better than my local place. So they got seeds and lots of vegetable plants to select from. I was a little dubious on how tomato plants would make it through UPS shipping. Well the box was well packed. Each plant (total of 5) was carefully individually wrapped. Plastic on the base to keep the soil in. Each plant was protected by individual cardboard packing. The soil was damp and not dried out. All five of my plants arrived in great shape and super healthy. Very happy with the web site, quality of the product, and the prices (even with shipping). Highly recommend.

Nice people, always helpful. I now live in Spartanburg and I shop there frequently. Lovely gift…read moreshop with selection of jewelry, purses, home decor, too. Always my first "go to" for hardware and gifts!

Just left after a surly interaction with the postal employee/ man working their post office. His…read morecondescending, rude, address and "sweetie I don't make the rules" and then yelling at me across the store was the last straw. What a horrible place, especially for women. I will tell everyone I meet and women- avoid them. TERRIBLE.

Johnstone supply is one of my favorite supply houses. im a regular customer who loves johnstone…read more every time I walk in a feel so welcomed and the staff know who I am. only down side they still don't have a soda fountain.

From the owner: Johnstone Supply Spartanburg is a leading HVAC/R Wholesale Distributor with access to over 70,000…read morelocally stocked products and inventory so you can get it same or next day in most cases. Our product selection is continually growing to meet the needs of HVACR contractors to ensure we have the best brands and technology. Plus, our relationships with hundreds of the industry's top manufacturers give you access to a million special order parts. From equipment, to parts, to supplies you can be confident Johnstone has what you need today. Johnstone Supply: Making it Easier to do Business.

I didn't plan to do a review of this place. I'm from the old school and I like gas powered things…read more Nevertheless, I went inside to have a look-see. I encountered a very nice and knowledgeable young lady. She answered all my questions and with that, I was pleased. I spent more than a few minutes here. This stuff is cutting edge and state of the art or science as you prefer. I'm still not ready to make the green energy transition, and due to having zero customers, it appears not many folks around here are chomping at the bit either. Nice store; nice lady running it! For the life of me I don't understand the concept of green energy when dirty energy is required to make green energy to make these things operate!

First time visiting direct tools I feel in love the cashier was so helpful an so nice I will be…read moregoing back I give direct tools a five star