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    Harbor Freight Tools

    3.4 (16 reviews)
    InexpensiveHardware Stores
    Closed 8:00 am - 8:00 pm

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    13 years ago

    Awesome place to get tools. Very affordable and reliable. Better than the big box stores!

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    Review Highlights - Harbor Freight Tools

    Kudos to Alfred and the team at Harbor Freight for their help, attention to detail and knowledge!

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    Chamblee Ace Hardware

    Chamblee Ace Hardware

    4.1(28 reviews)
    3.2 mi

    I believe in yelping the good, the bad and the ugly. In this case, it was horribly bad…read more So because I would be in the Brookhaven area, I went here last week to top off my Propane tank. I had just did a trade-in a couple days earlier at Lowes and used the tank about 30 minutes on low while I sat out back to enjoy a cigar and a glass of bourbon. So since I would do the same on New Years, I wanted to simply top off the tank. The tank was still at least 3/4 full. I carried the tank to the front and the guy told me to leave the tank up front and they would take it back to be filled. While I waited 3 other people came in to fill their tanks. Now, I am used to how the East Point Hardware operates as they allow you to see them fill the tank and then they write down the amount of propane filled and you simply take it to the register and pay and then pull your car up to grab the tank as they do not allow tanks in the store due to it being a fire hazard. When (she) manager brough my tank and receipt it read full price for a full refill. I knew this was impossible as the tank was barely used. I asked her to show me the amount placed in the tank and she simply said it was a full refill. When I told her this was impossible, she stated all of the tanks she received were full refills. I asked again, how could a tank that was 3/4 full need a full refill (price)? She could not even look me in the face when she said this as I knew she was not telling the truth even after questioning this a few times with her. Unfortunately, I bet this has happened to a lot of customers that did not pay attention to their receipt as it looks like this location will charge you for a full refill no matter how much propane is in the tank at the time of receiving for refill. This is truly an unscrupulous way to do business. Not everyone waits until their tanks are completely empty before getting refills. I am not sure if this is the manager's business practice or if she was trained to do it this way. Either way, it's not good!! Overcharging for propane refills I guess is an easy way to additionally get additional profit from customers. I am all for making sure a business makes their profit margins on their products, services etc, but do it ETHICALLY! By the way, the 2 young high school looking guys at the front of the store were very friendly.

    Not greeted , never asked if they could help. Came in to spend 1000 bucks on a new grill. Spent…read more15-20 minutes looking at their selection and was never approached by an employee or spoken to by one. While the display is nice, most had no pricing and or model numbers displayed.Oh well, maybe another Ace or Lowe's or Home Depot could use an extra grand$$ in sales today.

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    Holcomb Bridge Ace Hardware - Mulch a do about nothing!

    Holcomb Bridge Ace Hardware

    3.2(29 reviews)
    5.3 mi
    $$

    I think having a negative and rude staff is mandated for all Ace Hardware stores. No difference at…read morethis location. Generally, all we do is walk in, grab what we need, pay, and leave. And yet we get mutters and attitude. I used to think it was because we wore masks, especially during the height of the pandemic, but the attitude still prevalent now. I guess that's the price we pay for convenience.

    TLDR: I would strongly recommend not purchasing equipment from this location. This location does…read morenot have the capability to be an authorized Stihl dealer. I expect it's the same with all the high dollar equipment including BGE. I purchased a Stihl RB400 pressure washer in the morning to strip paint off my house, as my old pressure washer wasn't up to the task. I used it for about 20 minutes before all 4 anti vibration mounts sheared off the chassis and the engine and pump fell to the ground. After looking at it, it looks like the mounts were severely over-torqued by Ace during assembly. It was a little frustrating to have that happen to a brand new $850 piece of equipment that's supposed to be top of the line, but whatever, things happen and Stihl has a great warranty right? So I called the store to make a warranty claim, and I was informed they do not have any repair staff on site and would have to ship it to a repair facility. I've owned a lot of Stihl equipment, I've never had an issue with a warranty claim until now. They gave me an estimate of 2 weeks to repair, but since I have a halfway unpainted house now, I told them I just wanted to return it. On the phone they told me no problem and to bring it in. I loaded it up and took it in. When I got there they told me they can't take Stihl returns and I'd have to send it in for repairs. I run all Stihl equipment at my house, and I own a business that runs Stihl equipment in all our crew trucks. I've made plenty of returns and had plenty of warranty claims at other Stihl dealers without ever having a problem. This Ace is either unwilling to help or unable to help, both cases are simply unacceptable. If you'll be purchasing major equipment, purchase somewhere that can stand behind it and make you whole. That's kind of the whole point of paying a premium for Stihl.

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