Buyers beware!! Poor quality door finish & AWFUL customer service! I've purchased a ~$3000 front entry door from the Roswell location. the weather stripping on it was cut too short by the factory and had to be replaced. when I tried to contact their "customer service", the person I spoke with (Ishio) blamed me for "not checking the door before installing it" and was unable to offer a proper solution or send someone to fix/replace it. Returning the door at this point is not an option and they know it. Their "warranty" won't cover labor required to replace it (~$160) I was told that I should get a call from the general manager Tim, needless to say no one called. read more

I am in the process of Kitchen Remodeling and it is scary! The only part that makes is less scary is my design consultant Courtney Major in the Roswell office. Her education in design from Italy is most impressive and it shows in her results. She is an excellent listener and pays attention to details. I am in the estimate phase and am currently looking for a reliable and experienced contractor. So I will update this review through out the project. But for now I am impressed and satisfied with the deliverable so far. read more

I am very pleased with the iron doors that I purchased, they are beautiful. Mike Reid was instrumental in helping me choose the right doors and colors. Mike was knowledgeable, his attention to detail was greatly appreciated and he kept me informed throughout the design and build process. The doors were delayed by two months due to COVID shipping delays but Mike kept me calm and I am very very happy with the doors. Wonderful experience. Thank you Mike and Home Center Outlets Roswell read more

Home Center Outlet - Entry Door - Kitchen & Bath Near Me - Roswell, Georgia

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A NEW RESOURCE FOR YOUR HOME RENOVATION PROJECT! I happened to notice this store while shopping across the street at Floor and Decor. I decided to check it out and was surprised by their selection of products. They carry quite a few products for your home remodeling project: doors, cabinets, tile, counter-tops, hardware, appliances and more. On the day that we visited, they were well staffed and very helpful with the questions we had. For an outlet, this center is a manageable size and smaller than most so that it is easier to get around. It is an ideal place for those who might feel overwhelmed in the larger stores or who appreciate one-on-one attention. This is a relatively new store that has only been open for six months. They are located on Highway 9 directly across from the Floor and Decor center. read more

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This place is absolutely amazing. When I walked in the first thing that struck me was the selection. My wife and I are currently working on a bathroom remodel and the store had everything we needed. We were immediately approached by the store manger, Topher, and he walked my wife and I around, gave us great ideas on what we could do and we purchased right then. The prices he was quoting were UNBELIEVABLE! I would highly recommend this store if you're in the market for a bathroom. It appeared they had doors, windows, flooring, tile and a few other items. They'll definitely be on our list for anything we do to our home. read more

Damage and defective doors and then charging customers for 15% restocking fees for items never picked up and never left their warehouse.

Excellent service, great prices on our new front and back doors. Will be back for bathroom next!

Ordered & paid for a brand new vanity in the box with a pickup from their Atlanta store because they had it in stock & Roswell didn't. Drove 45 minutes to pick it up & all they had was the floor display model. Store personnel said they accidentally sold the other 2 in the box & this is all they had take it or leave it. So upset because I had contractors waiting for it! Contacted Roswell store manager, I requested a store credit since I paid for new & got the display model. Manager said they'd get with Atlanta mgr & get back with me. Still waiting for a call back & it's been over 3 weeks. Don't fall for their scam! You could be paying for new & getting a used vanity! read more

We're building a new home in Roswell and I'm so glad I found this new store location here. There are so many great buys here that we need for our house. The sales guy, Blake was very helpful, polite and answered all my questions, I'll definitely be getting my cabinets here and also a new front door. Excellent service and price. read more

Mike and Jessie were extremely helpful with all of my needs. Will definitely be back as they took care of helping find a great door and even stayed late to do it. read more

Great selection and helpful coordinating logistics and being flexible with pickups. quite knowledge.

This is the most unorganized store and the manufacturers are even worse. Since we have been working with them regarding our kitchen they have messed up our order, lied to us, and forgot to give us our remaining trim pieces two weeks after we got Part of our kitchen. Our island came in the wrong color, so we are having to wait another 3 weeks to finish our kitchen, So that means no sink, No dish washer. We had the wrong size cabinet come in, a damaged piece. It's been a huge mess. Not only that they have had two Designers we worked with leave the company, not sure if they were fired or fed up with how they do Business. I'm not sure how the owner isn't aware of how poorly his business is being run. The manager has no real interest in making things right. He told us one thing on how we would be compensated then tried to change it. Luckily our designer was a witness to his original offer of compensation. She had our back! Unfortunately, she is not longer there either. So frustrating to deal with different designers on this project. I give them a 1 star and recommend everyone to stay away. This discounted store also provides discounted service. It's so bad!! read more

This is the place to check out if you are looking to do any home renovations! Huge selection on a variety of items! Great prices and the staff is so helpful! Seriously cannot say enough good things about this place! read more

I will never purchase another thing from this store. Although the sales people were friendly the store manager had apathy toward my issue and his manager in the home office did not return a call and I made it clear I was a customer that needed assistance. Make sure you read the fine print on your purchases too. read more

DO NOT under any circumstances purchase an air tub or anything else that you can not verify works. I recently purchased an air tub from HCO and after it was fully installed and set to the tile it stopped working. When I called HCO they informed me that the problem was with my installation and I would have to pay $75 to fill out a warranty claim. How can that judgement be made on the phone? I had my installer pull the tub up and the problem was with something else. I ended up having to have him fix and reinstall the tub at my cost. My plumbing was set up specifically for this tub so I just did not want to have to deal with the headache of dealing with this issue anymore. I WILL NEVER STEP FOOT IN THIS STORE AGAIN. Its better to shop at Home Depot/Lowes/Costco where the retailer stands behind products that they sell. I have never had this issue with anyone else and I just remodeled 5 bathrooms in my home. read more