I believe in yelping the good, the bad and the ugly. In this case, it was horribly bad…read more So because I would be in the Brookhaven area, I went here last week to top off my Propane tank. I had just did a trade-in a couple days earlier at Lowes and used the tank about 30 minutes on low while I sat out back to enjoy a cigar and a glass of bourbon. So since I would do the same on New Years, I wanted to simply top off the tank. The tank was still at least 3/4 full. I carried the tank to the front and the guy told me to leave the tank up front and they would take it back to be filled. While I waited 3 other people came in to fill their tanks. Now, I am used to how the East Point Hardware operates as they allow you to see them fill the tank and then they write down the amount of propane filled and you simply take it to the register and pay and then pull your car up to grab the tank as they do not allow tanks in the store due to it being a fire hazard. When (she) manager brough my tank and receipt it read full price for a full refill. I knew this was impossible as the tank was barely used. I asked her to show me the amount placed in the tank and she simply said it was a full refill. When I told her this was impossible, she stated all of the tanks she received were full refills. I asked again, how could a tank that was 3/4 full need a full refill (price)? She could not even look me in the face when she said this as I knew she was not telling the truth even after questioning this a few times with her. Unfortunately, I bet this has happened to a lot of customers that did not pay attention to their receipt as it looks like this location will charge you for a full refill no matter how much propane is in the tank at the time of receiving for refill. This is truly an unscrupulous way to do business. Not everyone waits until their tanks are completely empty before getting refills. I am not sure if this is the manager's business practice or if she was trained to do it this way. Either way, it's not good!! Overcharging for propane refills I guess is an easy way to additionally get additional profit from customers. I am all for making sure a business makes their profit margins on their products, services etc, but do it ETHICALLY! By the way, the 2 young high school looking guys at the front of the store were very friendly.

Not greeted , never asked if they could help. Came in to spend 1000 bucks on a new grill. Spent…read more15-20 minutes looking at their selection and was never approached by an employee or spoken to by one. While the display is nice, most had no pricing and or model numbers displayed.Oh well, maybe another Ace or Lowe's or Home Depot could use an extra grand$$ in sales today.

Someone always asks you the second you walk in if you need help. Same is true if they encounter you…read morein the aisle. Unless you know what aisle and where on the aisle you can find what you need, best take their help, because they are like the hardware stores of pre-1970's...a little bit of everything!

Always helpful at this ACE. I go here instead of other stores when I need to speak with someone.read more

Went in to Lowe's not expecting to purchase. Had an issue with matching wood. Audrey went on the…read morephone and stayed with me until my problem was resolved. She gave me exceptional customer service. I would recommend Lowe's at Chamblee just because of Audrey.

Don't resale an item that you know is no good the box was retapped and I'm pretty sure whoever…read morereturned it probably told them it didn't work and they put it back on the shelf I had it DoorDash to me because I couldn't get there only to be disappointed my driver delivered it on time not their fault but Lowe's your team need to do better because I'm pretty sure you guys pulled the order and a blind man could have seen this wasn't right

Tool rental was very kind and, informative with their tools and, policies. Unlike U-Haul yall kept…read moreour reservation and, we're kind with our Situation. Will be shopping with yall more often!!

Just came to this Home Depot to get the last of the supplies that I needed Ms Kate at the pro desk…read morehelp me she was very nice.

Great store in a good location with lots of good merchandise and amazing prices. I gave 4 stars as…read morethe service/attention from associates was subpar. I've only ever been to a harbor freight tools in person once. This time around, I knew exactly what I was looking for as I had seen it online, but I didn't know where to find it in the store. Yes, the sections were labeled, but that didn't help much. I walked around until I eventually came across what I was looking for.

This is my favorite Harbor Freight location in the Atlanta area. The store is always well stocked,…read moreand the employees are always happy to help. Huge shout out to Timo for being the best HF employee I've had the pleasure of meeting. He always makes sure all my coupons are applied, tells me about upcoming sales, and overall provides top notch customer service.

I bought a new Toro lawnmower from Building Liquidators on eBay; it stopped working properly after…read more4 or 5 uses. They told me to contact a non-existent eBay "comprehensive online portal", then stopped responding to my phone calls and emails. Based on the other Yelp reviews, it appears that this company's business involves selling reduced price bargains that may well have some type of damage. Local customers shopping at this store in person may know about Building Liquidator's "buyer beware" approach to discounted goods, but I bought the mower from them from hundreds of miles away on eBay; it was listed as "new, in the box" and I had no idea that it might have some kind of problem. When the box arrived, it had clearly been opened and resealed. I suspect now that the mower may have been a return from another customer, perhaps because of the same malfunction, and that Building Liquidators then passed it on to me. Their handling of this situation doesn't speak well for their company's customer service. I'm disputing the charges with my credit card company. Customers should be aware that their state's consumer protection laws or credit card company's policies may offer them additional protection, regardless of what any particular company's policies may state.

They said it can't be used and won't return it. They don't…read morewant to refund me when I bought a damaged item from them.

considering that this place gets busy in the morning, why do they only have two people working in…read morethe morning such a long wait ! they need to add more people working in the morning like the other Sherwin-Williams

I went in to the Chamblee store last night to get a quart of paint and was blown away by the…read moreamazing customer experience I had. Unbeknownst to the staff, I'd gotten a color match done at Lowe's in the SW white flour (qt size) but it didn't match. I figured if I went to the source, I'd have better odds. The associate who assisted me was SUPER helpful. He told me that when buying a qt the colors don't always match due to smaller percentages in gallons that just don't convert down for qts. Which definitely explained why the color didn't match from Lowe's. With that being said, I had in my mind that I would be forking over $50+ bucks for the paint. He rang me up and when the total came to a little over $11, I was shocked. He'd gotten permission to apply a discount to save me money. I was super appreciative and grateful. Both he and the manager were awesome. I should have gotten their names, but I didn't. However, this interaction took place on the evening of 11/17/20. Not only was this trip educational, but also cost saving. They have a lifelong customer in me. Additionally, they had hired cleaning service in to make the place spotless, while also adhering to COVID guidelines.