This store was really improving, cleaner, better stock and good customer service. The last two times I've been in there, customer service has gone downhill. Today took the cake! I'm at check out and Daniel asked two questions, getting adds, phone number. The rest of the time talking to another associate about going on break. Really what happened to paying attention to the customer. Before I left, I chewed Daniel's ass out. The customer behind me, agreed with me. I talked to one of the supervisors. Companies wonder why their brick and mortar is going away. Don't have to deal with Daniel's when I order online. Don't waste your time calling corporate, you sit on the phone forever. read more

Why I have never done a review on Harbor Freight Tools is beyond me. I've been shopping here for years. And the whole time I've been extremely satisfied. That's what I'm trying to tell y'all. The prices are right for power tools & others hardware, the service is outstanding & the store is clean. In a nutshell I am a happy customer & you will be too! read more

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Parking is tight, backing up and pulling in can be very challenging. The store is stocked with mostly Chinese tools and stuff. Prices seem to be going up, read more

Good place for CHEAP stuff. We come in here once or twice a year. This time service was horrible. Usually it's more than we want. Today all we needed was service on a previous purchase and the (only) guy at the register had no time for us. Ignored us. He knew we were there to talk to him but he kept helping people who came in after us. read more

Harbor Freight Tools - Front - Hardware Stores Near Me - Fresno, California

On Wednesday (St. Patrick's Day), sometime between noon and 3pm, I purchased (2) battery testers: $3.99 for car (also works for alternator) & $4.99 for household. Samantha, the cashier associate and the supervisor (or manager) ran this place like a machine with a heart. I found the car tester in the aisle after I was given guidance where to go by Samantha. As for the other tester, being a very new product , it was not even on the shelves yet. Well, the supervisor/ manager brought me one from the back. Great teamwork... great service! Thank you both for being helpful, friendly, thoughtful (business savvy: "gameface on" , not their 1st rodeo). read more

Harbor Freight Tools - household battery tester for $4.99. - Hardware Stores Near Me - Fresno, California

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Harbor Freight is well, Harbor Freight. Cheap stuff at cheap prices. But, hey, sometimes that fits the bill. Got two fifteen inch canvas zippered tool bags for just $6.99 each. Bargain! Filled them up with various items and viola!, I have a gift for the tech guy at work ready to go! read more

Harbor Freight Tools - All kinds of stuff! - Hardware Stores Near Me - Fresno, California

Don't expect to get any of their toolboxes or larger items when you would like them. They are so inept when it comes to stocking they bury their product and then tell you you can com back tomorrow and see if they have what you want unburied. I have worked back stock for years and we never turned away sales because we made a mess of our back room especially for larger dollar items. I was even going to join their pro club. Now I have added harbor freight to my infamous boycott list. read more

I recently ordered and item to replace on I had owned before that got damaged. The package took a very long time and the box was damaged sot that I could not refuse the package. The previous one had been assembled at the store when I bought it but this one came with wheels unattached. Hex nuts so tight that neither my son nor I could loosen them. and no tools I owned would fit on the hex nuts and allow us to remove the so that we could access the area to attach the wheels. I contacted the home office from the package and send it back but I needed the item. I asked it there was a tool that would fit and was told there was on that shipping label They told they did nt allow any of their stors to help with purchased items. I checked dthat out with several Harbog Freight places in my area. Warning. Don't buy here if you aaren't an expert witht a large number of expensive tools read more

This place is pretty consistently wack but today they achieved a terrible service level up. We get in line and are 3rd in line. Should be easy, right? Not at this turd! We stood there for OVER 10 MINUTES while the only cashier tried to limp through doing a return for some guy. This place sells cheap, low quality tools. Im sure there's a clear and simple page in the handbook for returns. Finally he calls for backup and the other person who works there comes and takes the customer to the next register to help him. The next guy in line steps up to the Plate and SWEET BABY JESUS ITS ANOTHER RETURN FOR THE CANNOT DO RETURNS GUY! Kill me now. 5 more minutes and we finally spend our 3 dollars and leave. Third in line and 15 plus minutes to check out. Thanks harbour freight, keep up the good work! read more

Always have more than I need of all the things I love. I've learned to check here before I go someplace else and pay more. Staff knows the store both the guys and the girls so it doesn't matter who you ask you get the service you'd expect in a local hardware they just sell a lot more tool and fewer nots and bolts. read more

Store is quite large with a good selection of tools and accessories. The price are the best I have ever seen and if you are a member of there mailing list they give you some of the best coupons I have ever seen. The tools are not the top quality stuff but are good and do the job. The store is clean, well maintained and staffed appropriately. read more

HarborFreight never fails ..... And for those people with bad reviews like "tool didn't work" ,"line was super long again I had to wait", "Harbor Freight sucks I hate everything about it and my life as well blah blah blah" come on people read instructions how to operate it correctly most of the time thats the reason, if the line is to long oh well and if you hate harbor freight tools because your not getting it your way in life don't be negative but why keep coming, you cannot eat your cake and then say it was horrible. Like I've said HarborFreight is awesome and has not fail me in any way... thank you HarborFreight employees for dealing with customers like us every day... once again thank you read more

Lets be honest about one thing here, nothing sold at Harbor Freight is of superior quality. If you come here looking for Craftsman quality tools at Harbor Freight prices, you are in for a bit of a rude awakening. However that doesn't mean all is lost in the land of cheap tools! Do you have sporadic small projects around the house? Need a pipe wrench to finish fixing your toilet? Maybe you need a hammer so you can hang up that picture your wife has been nagging you about? If thats the case, then Harbor Freight is probably the destination you should go to. But I stress that if you buy tools here, they should only be for light use situations. If you plan on using your tools with any sort of regularity, do yourself a favor and get something of at least slightly better build quality. If you need tools daily for your job then you probably shouldn't be here at all. (Except for MAYBE purchasing a tool box.) Harbor Freight does have some incredibly low prices, but you will notice that on each item you will find the "Made in China" sticker prominently plastered. Lets face it, would you REALLY trust a $2 dollar voltage tester? If you do then you are far braver than I am. You will find that most people who work here are disinclined to offer you any sort of meaningful assistance, however its a small store so even without someone showing you the way, you should be able to find just about anything in the store with relative ease. Those who work here are also not the most enthusiastic bunch, although there are 2 or 3 people who seem genuinely happy to talk with customers. read more

I Love this store! They are always running some kind of special or deal and I look forward to the coupons they put out each week. What's more, the staff there is honest, sometimes even at the expense of a sale. I have, at least on one occasion, been warned against a product which might not have met my expectations. That, more than anything, made a big impression on me. read more

Tim "the toolman" Taylor would pound his chest and growl like an ape at this nirvana of testosterone retailing. Harbor Freight Tools is the off-price mecca for hand tools, power tools, and limited garden and auto accessories. Whatever a man would store in his garage or tool shed can be found at a great price at Harbor Freight. This location, located on West Shaw Avenue across fromCostco is in a brand-new strip mall. Everything is fresh and clean, unlike the original Fresno location on Blackstone. I always found myself yearning for a mask to filter the stench of the old store, but this new one is not offensive by any means. Check out this location for all of your tool needs. read more

Was in the store about 4 minutes. Made contact with one employee who at 1st seemed like he was trying to avoid me and then answered my question while walking away from me and never turning around. Horbs read more

Very cheap tools and good selection if you only need to use them once or twice. Always look for 20 percent off coupon on your phone us you get some free stuff. They always try to sell an extended warranty but it's not worth it. The check out lines are long so be prepared. read more

Harbor Freight Tools - Always line to check out - Hardware Stores Near Me - Fresno, California

I gotta hand it to the staff here. They always take care of us. Shad definitely belongs in the position that he's in today. I haven't had one bad experience here in over 200 visits and transactions between myself and my business partners. Thank you all. Keep doing the great job you are. Harbor freight grows because of help like you. read more

Harbor Freight on Blackstone is the best. Always a greeting from employees. And they're there when you need help. No searching around and screaming, "Is there anyone here who can help me?!" Plus Mike the manager doesn't think he's above helping out at the register when the store gets busy. read more

Suzanne is an exceptional employee and if she is not in management she should be. She knows exactly what it takes to keep customers happy during these crazy times and how to maintain order in her store. It was a pleasure having her help! read more

This is a nice place to get cheap tools, however alot of their items dont last long. But some of their items are very good. It only takes a little while to figure it out. If ur doing a project and need the specialty tool the ur only gonna use once, its great!!! If u need a reliable tool, buy a better product!!!! Their sales are very cheap!!!! Nice place for certain things!!! read more

Absolutely a great place to shop. Employees are nice and knowledgeable. Tools are cheaply priced and work 9/10.

People are usually nice, could work on getting out behind the counter and assisting customers more often but it's sort of easily laid out. I had to show a couple where the 3gal pancake compressor was or they would have walked out the door, I even told them to buy the 25 piece starter kit since they were giving it to someone as a gift. Now that's how the cashiers or stockers should have done instead. At the end of the day everyone is pretty helpful and nice their. At least they don't have Thary working there like the other one on Blackstone, she is horrible. read more

I was 3 days past the 90 day exchange & the manager was awesome to allow me to exchange jack stands. Awesome service!

I love this place. Tools, tools, and more tools. It's not Snap-On, Craftsman, Kobalt, or any other top name tool place, but you can get tools worth a bit more than you pay for. This store is a good sized one and has a lot of different items. read more

Tools are not top quality, but the for the price you can usually get by. When you need that special tool, and renting won't do - Harbour Freight is a great option. Just bought a Framing Gun, while it is not as nice as a porter cable, bosch etc...and it did jam a few times, it was $79. The box of nails nearly cost that. Great sales on tools - you can save a bundle when it is on sale. read more

I dont know why some of the people complain on this store so much. I just bought a second metal cut off (chop saw) for steel studs etc. My first one died. It actually worked but the cord was falling apart, had vibration, anyway my point is that i bought that thing for $79 bucks 10 years ago. Just curios how long De walts or Craftsman lasts at triple the price. You get what you pay for. They are constantly improving on quality as well. their cordless screw guns, drills, impacts, hammer drills, etc have gotten much better. i just threw out my old cordless drills, and they were pretty dead, mainly the batterys were bad. had to be 15 years old that freaking a long time. Their tools are prefect for the home doer which is their intent. Commercial use is another thing. being in the metal stud framing business, i'd probably try their new line of Bauer, and the other new brand. They compare to De Walt or Makida. Some people just dont have the money for name brands, these are a great start. There are many other things they sell that are great as well read more

Excellent customer service! The extra warranty has already paid off. Thanks for your help Kelsey you were top notch.