So, we were in the market for some primer suitable for adobe brick. Dunn-Edwards is near our house…read moreso we decided to check there first. They were very knowledgeable about the products they sell and had just what we needed. Friendly staff, quick in and out. Will visit them again for our painting needs.

Wow! I was so thankful I took the time to stop in and talk to Patrick. I had an issue with a…read morecontractor that promised me he was going to be using only Dunn-Edward's paints. Im not a detective but I'm confident my suspicion were confirmed and this contractor pulled a fast one on me. Patrick was respectful and professional. He matched the paint color and never threw anyone under the bus. Me for not double checking the materials as the and the contractor. I was frustrated but he eased my concerns and got me the paint I need. I'll be back for my next house painting project.

I came here to redeem a coupon for a free color sample that they've been heavily advertising on…read moreFacebook. Now hear me out; I know it was free and beggars can't be choosers, but they are giving these samples out so that people try them out, right? From my experience, they shouldn't have bothered. If a business sucks, giving out free samples is just a waste of their money. I got to experience how much they suck, but at least I didn't have to pay for it! So first off, this place is only open until 6 on weekdays, until 4 on Saturdays, and not at all on Sundays. It took me like a month and a half to find a time to go there when they would actually be open. This is a huge disadvantage of this place because I could just go to one of the large hardware stores nearby and get paint for the same price and not have to accommodate my schedule to theirs. Once I actually got into the store, it didn't take long to realize why their hours are like that; they only cater to contractors. There was one contractor in the store and I was pretty much ignored while they chatted on and on with the contractor. When they finally did mix my paint up, they let it sit in the shaker for quite a while after it had finished; they didn't want to bother grabbing it for me. They do offer a full quart as a sample which is nice, but they would only do it in a flat sheen. I won't mark them down for this because obviously it's just supposed to be a sample, but they did have a chance to really shine here and they just didn't take it. The paint itself was just fine. It didn't go on any better or worse than the budget contractor-grade paint I've been using. All in all this place was just fine, but I just don't see a reason to come here over a big hardware store that is open later, has better customer service, offers more products, and offers the same prices.

Service is excellent. I have never received a bad eye match. Although the folks are always busy,…read morethey find the time to give you individual service instead of the box store experience. I won't be shopping anywhere else!

I just love this store. To start off, I had gone into Home Depot to buy a grey color to paint my…read moreroom. After I noticed the grey color showed up blue in my room I asked if I could return it. They said I couldn't but rather offered to fix it. After a couple of times going back, the paint was a different color and I just decided to try this store out. Noticed the difference right when I walked it. Great customer service and was able to find the grey color I was looking for. It's a little more expensive but worth it. My room is no longer a baby blue color.

This is my new favorite paint store! I found them because I was looking for a Benjamin Moore paint…read moredealer because I love their color palate. Its a small store which means you will get immediate one on one attention from the guy behind the counter. They only deal with paint, unlike larger hardware stores, which means they actually know what they're talking about. He asked me tons of questions and helped me get the type of paint I needed for my cabinet project and even graciously helped me fix the color I chose that I hated once I got it on the cabinet. Thanks guy behind the counter! I should have gotten your name I guess.

Great guys!! They are very knowledgeable and professional. Have never had an issue with paint or…read moreany other products purchased there.

super experienced great brands and quality materials paint colors right on the moneyread more

The Guys are helpful, and they are well stocked with the everyday products you're going to need!read more

Worst paint store in fresno!! They overcharged me for everything and paint was low quality. When I…read moretried to return the paint staff gave me a hard time. Workers were very rude and try to get every penny they can from beginner painters. I recommend you do not even waste your time here!!

My husband bought a Traeger smoker last week. It was assembled and delivered today. Stuart let us…read moreknow when he was coming and was very knowledgeable. Answered all questions, gave us some tips, and gave us names to call with any other questions. Thank you Stuart!

I recently visited Ace Hardware on Champlain Drive in Fresno and was very disappointed with the…read morelevel of customer service I received. While searching for a specific item, I approached several employees for assistance. Rather than taking a moment to help or walk me to the product, I was simply pointed toward the other side of the store and left to continue searching on my own. One of the reasons customers choose a neighborhood hardware store over a large box retailer is the expectation of knowledgeable, helpful service. Unfortunately, that was not my experience during this visit. I felt ignored and unimportant as a customer. Based on this experience, this will likely be my last visit to this location. Customer service is what keeps people coming back, and if improvements are not made, I believe the store will continue to lose loyal customers.

Amazing store and staff. Always ready to help and can find whatever you need. Staff is…read moreknowledgeable and not just trying to make a sale. Prices are great with constant deals and promotions available. You won't find a better store.

The Prior staff was great; they had spectacular customer service, hospitality and respect. They…read morewould go above and beyond to help you out with your needs. They treated you like the way it use to; respectful, honest, and more than a customer you were family. This new staff is disrespectful, customer service is awful and when you ask to use the restroom they look down on you and blatantly lie that they don't have one. The prior staff would treat as a human being with respect. Lost a customer who bought all his tools here and now I'll take my business elsewhere and never refer this store to anyone. The day this store closes, blame it on the new staff.

I needed some keys made so I decided to visit this ace hardware store. I'm glad I did because they…read moreprovided my key copy and gave really good customer service. It extremely nice when u can go into an establishment, have all of ur questions answered & ur needs met all of the while recreating customer service.

It's a small, cramped, dark neighborhood hardware store. With outstanding service. Kind employees…read more Good selection, and if they don't have it, they will tell you where you may try next. They will carry anything you buy to your car if you need the help.