I walked in midday, made eye contact with the young associate standing on the floor because I…read moreneeded help, and he looked away. So I had to approach him to tell him what I needed, which also required accessories but, instead of this guy being proactive and helpful, he acted irritated that he had to keep escorting me to aisles to get what I needed. Upon checkout, there was no "thank you" or "come again." This is the last time I will go to this Ace.

The most quaint hardware store since the old hardware store in 5 Points. The store is super clean,…read morefully stocked with anything you would ever need. Yard equipment, house equipment, Yetis, even Tide laundry sticks. The people who work there are so personalable, and very knowledgeable about every item in the store. If the item is not there they will also help you track it at another location.

The associate help me find the part that I needed very quickly and got me out of there and back…read moreonto the site ASAP.

After I parked I was walking in and noticed a man walking in well before me. To my surprise it was…read moresomeone who worked there and went out of their way to hold the door and welcome me. I came looking for a special car key only they or a dealership could make. I was surprised by the cost of a 70.00 key. The two very nice men helping assured me I was getting a deal at that price. At first I was apprehensive but after calling the dealership I found out it was 230.00 for the same service. I would recommend the honest workers here anytime.Great job all around and I left feeling good. Even after finding out my car key cost 70.00.

Online order the day before for fencing. I got a message the next day at noon it was ready for…read morepickup. Needless to say I had to wait an hour and half to get half of the order. The customer service was HORRIBLE. I asked for a manager and I got complaints about the number of orders. The supervisor of lumber I asked for a different piece of wood because they gave me a moldy chipped piece for a arbor he rolled his eyes and complained. It was just plain awful. I was so tempted to ask for my 1,000 refund and just go to Home Depot. It was absolutely horrible service.

Great Staff - friendly, knowledgeable, helpful…read more Go Blue when you don't know what to do!

I don't understand some of the reviews here. Yes, when you walk into the store, the staff…read moreimmediately asks if they can help you and they sometimes do go with you to the aisle for the purpose of,.....(drum roll)....HELPING YOU! Good gravy people! Some of you are acting like you want to NOT have anyone to EVER help you! If that is the case...GO TO LOWES! They will be happy to NOT give you any assistance, and they hire plenty of people who have no earthly idea how to do anything other than play on their phones. E&T Hardware is a gem! Elgin is lucky to have a great place where we can go get what we need quickly and have people there who know what they are talking about. And so, some of the prices, not all, but some are a little more than the big box stores. The way I look at it is, my time is worth more than saving a few bucks here or there. I value my time and will continue to give E&T first shot at just about everything I need and only go to Lowes or HD when either E&T does not have what I need or the price is such that I have no other choice.

The prices are high, the associates hover( in an untrusting way)…read more I can appreciate slightly higher prices for a small business, the hovering though, bugs the shit out of me. If I need help, I'll ask for it. Today, the store drove me away permanently, when they chose to display political signage in these divisive times. Zero stars

Super helpful and friendly. Prices are competitive and no need to walk a mile or two finding you…read moreneed in the big box place. Triangle will lead you right to what you need. Shop local.

From the owner: Family owned and operated since 1994. Some of our services: We sharpen chain saws, axes, lawn mower…read moreblades, kitchen knives etc. Bicycle repair and paintball supplies. We also cut single pane glass. RV and camper supplies.

Place has saved my behind so many times. You can go in here, find somebody who works there and tell…read morethem you want to build a house on some new land you got with no plumbing or electrical setup. They will sit there for hours and explain every step of the process to you. Leveling, pouring a foundation, framing, getting plumbing and electrical hooked up, etc. Jesus, I wouldn't be surprised if they come out to the jobsite for you and start barking at the contractors screwing it up. They do all this because they got the Ace Hardware heart. It might be a bit pricier here than Home Depot or, God forbid, Lowe's (DO NOT GO TO LOWE'S! they got worse than service than popeyes chicken), but the helpful hardware folks who work here are worth the extra penny. Sometimes I feel like pulling out a crisp 20 or benjamin and giving it to these guys because they are so awesome. I been to every section and talked to all the regular faces who work here. They NEVER let me down. AMERICA

Overall great store. They have everything from hardware to life style wear and more. The staff is…read morealways friendly and helpful.

This is a local hardware store that serves the Kershaw area with a great selection of supplies at a…read morevery reasonable price. While price is important, for those of us who are just home handymen, the KNOWLEDGE of the staff and their WILLINGNESS TO GUIDE us to the correct item to successfully complete our projects is beyond value. The staff is friendly, but most importantly, they are patient and empathetic with the customer's needs. If you have not shopped here; try them. You will not be disappointed.

Great old fashioned hardware store. So helpful. Every town needs a store like this.read more

Nice small town store, friendly staff. Got a little of everything. Typical Truvalue hardware store…read more No propane.

Decent small town hardware store. A little pricey. Staff is helpful, they will deliver.Thats all I…read moregot.