Good pricing and wide selection of items needed for your home,car, garage and more. The cashier was friendly and explained how their rewards/members pricing program works. Parking can be a drag because of the Chinese buffet next door along with some of the other stores nearby. read more

I came in today to buy My Husband a couple things, and the staff was really friendly and super great to work with. I told him when I was looking for and what the tools were going to be used for and they directed me exactly to the area that I needed and asked me open questions to get me the right tool for the job The staff is always always wonderful to deal with the store is easy to find whatever you need and very clean Highly recommend! I love that it's a smaller store versus Lowe's or any other tool store. I don't feel overwhelmed and I know I can always find exactly what I need. read more

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I needed a miter gauge from this store that their website said they had in stock and I live 2 hours away and they was the closest store to me that the website said had it so I called and asked if they actually had it in stock and asked if they could physically make sure they had it in stock and the woman rudely asked if I've ever been in a store before and told me she was 100% sure they had it in stock and that she had personally watched them put it on the shelf and that they had 6 in stock i even asked for her to pull it from the shelf for me and she told me they don't do that. so I went all the way to that store to be told they didn't have it and that their inventory must be off and so I began the long drive home I am EXTREMELY disappointed and not sure if harbor freight will get my business any longer. They should've made sure with their own eyes and put it in their hand to be sure they had it. read more

Close by always has what I need most things are lifetime warranty it is inexpensive if you don't need to buy snap-on tools to take bolts out of a motor or anything I have everything from engine stands a trailer cherry picker floor jacks from harbor freight and have no complaints whatsoever read more

I go here when I need a cheap quality tool that will last for a while. I would have to say that some of the items can be junk but the hand tools are actually really descent. I have gotten allot of good coupons in the paper for 20% off many times also. I used to work at the location on West Florissant and this place is 10 times better. It has allot of room and is well maintained. Keep up the good work. read more

Harbor Freight Tools - Hardware Stores Near Me - Saint Charles, Missouri

My husband and child ran out to pick up some Chinese takeout, but they were left stranded in the parking lot when the battery in his key fob died as he unfortunately, has a keyless ignition. He walked over to your store with our child and tried to purchase a replacement battery. He was not there to peruse your aisles or stock up on light bulbs. He explained his situation, but they were flat out refused help or services by your employees. He was told that there was nothing they could do and they were closed. Really? It was less than 10 degrees outside and he was with a young child. I've worked retail. I understand how you don't want customers coming in after you lock the doors and close the books. However sometimes in order to be a decent human being that means having to be inconvenienced because someone in a worse situation needs your help. He then literally ran to Home Depot which was farther away and also closing. The employees at Home Depot were actually compassionate and accommodating. He was able to purchase the 3 volt battery. Maybe I'm expecting too much out of a business or people in general, but needless to say it was a really shitty experience with your store and I think your employees actions were disgusting. read more

Harbor freight, it is what it is ,you got to take the good with the bad. What upsets me is When I buy a small compressor the night before, returned the next day with a receipt to exchange it, because of missing parts and the lady wanted to charge me the 20 percent Discount. Roughly $4.99 to do the exchange. I refused and she grabbed a coupon and scanned it . She sent me on my way with a replacement. She was visibly upset. This is a 12 V 100 psi portable unit ,item number 69284. read more

Just called to ask if they had an item in stock. I was put on hold and after 15 minutes of waiting they finally picked up the phone to ask if they could help me, as if I was a new caller, and I asked about the same item and was hung up on. By far the worse customer service I've received in the area. read more

Great place. Handy persons paradise! Where else can you buy a tool with a quality that rivals Craftsman on half of the stuff, break the dang thing because you are an idiot, and get a new one for free. Long live Pittsburg Tools! Shop carefully, some stuff is junk, but what do you expect. Have you been to a department store lately, same situation. read more

So I pick up a 150 pound tool chest from Harbor Freight. The directions and parts are buried inside the cabinet so essentially you have to take the whole thing out of the box to get to the parts. After hauling the tool chest 25 miles home, unloading it, opening it up, it turns out that they only included 2 of the 8 handles that were needed for the 8 drawer chest. I think, no problem, they will send me more or I can simply go to the store and get the handles from the store. WRONG. They won't send you any more. You MUST bring the 150 pound beast back to the store and have them give you an entire new one and start over. Horrible policy! I am done with these guys! read more

You will be hard pressed to find a better selection or cheaper prices on tools. They do suck a little bit about their return policy, but for the most part this place is great. read more

Purchased a solar light and got it home to find no battery. I return to the location to exchange and I encounter a middle-aged blonde at the counter who first asks if it even comes with a battery and then says to go find another one. No SORRY or offer to assist. I get it...cheap tools and you get what you pay for but customer service cannot be sacrificed as you will end up like Walmart. There are other options when it comes to inexpensive items such as this so I would expect your people to act accordingly. read more